IP Library Patent Application 15344293
Patent Application Utility
App. No. 15/344,293 · Confirmation No. 7753

MACHINE LEARNING-BASED CUSTOMER CARE ROUTING

Inventor: Ryan Yokel
Applicant: T-Mobile USA, Inc.
Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2020-04-01 OATH Oath or Declaration filed 94 View
2019-11-29 ABN Abandonment 2 View
2019-05-16 CTNF Non-Final Rejection 42 View
2019-05-16 892 List of references cited by examiner 1 View
2019-05-16 SRFW Search information including classification, databases and other search related notes 2 View
2019-05-16 FWCLM Index of Claims 1 View
2019-05-16 SRNT Examiner's search strategy and results 1 View
2019-05-16 SRNT Examiner's search strategy and results 2 View
2019-02-28 WFEE Fee Worksheet (SB06) 1 View
2019-02-28 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2019-02-28 CLM Claims 10 View
2019-02-28 REM Applicant Arguments/Remarks Made in an Amendment 14 View
2019-02-28 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-02-28 136A Authorization for Extension of Time all replies 1 View
2018-11-30 CTNF Non-Final Rejection 24 View
2018-11-30 892 List of references cited by examiner 1 View
2018-11-30 FWCLM Index of Claims 1 View
2018-11-30 SRFW Search information including classification, databases and other search related notes 2 View
2018-11-30 SRNT Examiner's search strategy and results 4 View
2018-11-30 SRNT Examiner's search strategy and results 2 View
2018-06-14 APP.FILE.REC Filing Receipt 3 View
2018-06-12 ADS.CORR Application Data Sheet to update/correct info 5 View
2018-06-12 N417 Electronic Filing System Acknowledgment Receipt 2 View
2018-06-06 WFEE Fee Worksheet (SB06) 1 View
2018-06-06 RCEX Request for Continued Examination (RCE) 3 View
2018-06-06 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2018-06-06 CLM Claims 10 View
2018-06-06 REM Applicant Arguments/Remarks Made in an Amendment 11 View
2018-06-06 WFEE Fee Worksheet (SB06) 2 View
2018-06-06 N417 Electronic Filing System Acknowledgment Receipt 3 View
2018-05-10 NTC.PUB Notice of Publication 1 View
2018-04-12 CTFR Final Rejection 27 View
2018-04-12 1449 List of References cited by applicant and considered by examiner 4 View
2018-04-12 SRFW Search information including classification, databases and other search related notes 2 View
2018-04-12 SRNT Examiner's search strategy and results 2 View
2018-04-12 FWCLM Index of Claims 1 View
2018-02-28 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2018-02-28 CLM Claims 10 View
2018-02-28 REM Applicant Arguments/Remarks Made in an Amendment 15 View
2018-02-28 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2018-02-28 FOR Foreign Reference 94 View
2018-02-28 REF.OTHER Other reference-Patent/Application/Search Documents 17 View
2018-02-28 N417 Electronic Filing System Acknowledgment Receipt 3 View
2018-02-28 WFEE Fee Worksheet (SB06) 1 View
2017-11-30 CTNF Non-Final Rejection 23 View
2017-11-30 892 List of references cited by examiner 2 View
2017-11-30 SRNT Examiner's search strategy and results 1 View
2017-11-30 SRNT Examiner's search strategy and results 7 View
2017-11-30 FWCLM Index of Claims 1 View
2017-11-30 SRFW Search information including classification, databases and other search related notes 2 View
2017-11-30 BIB Bibliographic Data Sheet 1 View
2016-12-08 WFEE Fee Worksheet (SB06) 1 View
2016-12-08 APP.FILE.REC Filing Receipt 3 View
2016-11-04 PA.. Power of Attorney 2 View
2016-11-04 WFEE Fee Worksheet (SB06) 2 View
2016-11-04 N417 Electronic Filing System Acknowledgment Receipt 3 View
2016-11-04 ADS Application Data Sheet 8 View
2016-11-04 SPEC Specification 49 View
2016-11-04 CLM Claims 10 View
2016-11-04 ABST Abstract 1 View
2016-11-04 DRW Drawings-only black and white line drawings 9 View
2016-11-04 OATH Oath or Declaration filed 1 View
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Quick Facts
App. No.
15/344,293
Filed
2016-11-04
Pub. No.
US20180131810A1
Examiner
POPE, KHARYE
Art Unit
2652