IP Library Granted Patent US 9,906,602
Granted Patent B1
US 9,906,602 · App. 15/351,068 · Granted Feb 27, 2018

System and method for generating personalized short links and monitoring activity

Inventors: Jim McIntosh (McCordsville, IN); James Michael Ciancio-Bunch (Indianapolis, IN)
Assignee: SALESFORCE.COM, INC.
H04L67/146H04L67/02H04L67/22
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Quick Facts
Patent No.
US 9,906,602
App. No.
15/351,068
Granted
Feb 27, 2018
Kind
B1
Abstract

A computerized method and system to generate individualized shortened URLs and track user activity is disclosed. A method includes generating an individualized shortened URLs for each of a plurality of recipients, sending communications to each of the plurality of recipients, wherein each of the communications includes the individualized shortened URL, receiving a request from at least one of the plurality of recipients for the individualized shortened URL, and referring the request to a destination URL.

Claims (25)

1. A computer-implemented method performed by a user activity tracking system based upon shortened Uniform Resource Locators (URLs), the method comprising:

receiving a request for an individualized shortened first URL, the individualized shortened first URL including a unique identifier identifying a first recipient from among a plurality of recipients;

causing a computing device associated with the first recipient to create and store a locally-stored tracking object;

receiving a request for a second URL;

determining that the request for the second URL originated from the first recipient;

associating an activity performed at the second URL with the locally-stored tracking object; and

based upon the activity being associated with the locally-stored tracking object, providing a report describing a web activity generated by the first recipient at the second URL.

2. The method of claim 1 , wherein the providing the report of the web activity generated by the first recipient is for web activities at a plurality of URLs, the plurality of URLs comprising the second URL.

3. The method of claim 1 , further comprising:

receiving web activity information about a user's activity with respect to a first marketing campaign separate and distinct from a second marketing campaign associated with the individualized shortened first URL;

wherein the report indicates an effectiveness of the first marketing campaign with respect to the first recipient.

4. The method of claim 3 , wherein the effectiveness comprises a relative effectiveness of the first marketing campaign with respect to the first recipient relative to the second marketing campaign with respect to the first recipient.

5. The method of claim 1 , further comprising:

subsequent to a time period for a marketing campaign associated with a destination URL for the individualized shortened first URL, generating a new destination URL for the individualized shortened first URL; and

associating the new destination URL with the individualized shortened first URL in place of the destination URL.

6. The method of claim 1 , further comprising:

receiving a request for an individualized shortened third URL, the individualized shortened third URL including the unique identifier; and

associating an activity performed at a destination URL associated with the individualized shortened third URL with the locally-stored tracking object;

wherein the report describes a web activity generated by the first recipient at the third URL or a destination address associated with the third URL.

7. The method of claim 1 , further comprising:

redirecting the request for the individualized shortened first URL to a destination URL associated with the first URL; and

associating an activity performed at the destination URL with the locally-stored tracking object;

wherein the report describes a web activity generated by the first recipient at the destination URL.

8. The method of claim 1 , wherein the report comprises a description of a web activity generated by the first recipient at a third URL distinct from the first URL and the second URL.

9. The method of claim 8 wherein the third URL is for a web asset controlled by an entity distinct from an entity that controls the first URL and the second URL.

Assignments (2)
CHANGE OF NAME Recorded Nov 21, 2024
From: SALESFORCE.COM, INC.
To: SALESFORCE, INC.
Reel/Frame 069431/0156 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 14, 2016
From: MCINTOSH, JIM; CIANCIO-BUNCH, JAMES MICHAEL
To: SALESFORCE.COM, INC.
Reel/Frame 040312/0913 →
Continuity (3)
Continuation 14958473 · Dec 3, 2015
Continuation 14054285 · Oct 15, 2013
Provisional Application 61714086 · Oct 15, 2012