IP Library Granted Patent US 10,372,520
Granted Patent B2
US 10,372,520 · App. 15/358,426 · Granted Aug 6, 2019

Graphical user interface for visualizing a plurality of issues with an infrastructure

Inventors: Jay Kemper Johnston (Raleigh, NC); Magnus Mortensen (Cary, NC); David C. White, Jr. (St. Petersburg, FL); Joseph Michael Clarke (Raleigh, NC)
Assignee: CISCO TECHNOLOGY, INC.
G06F11/0769G06F11/0721H04L41/069H04L41/22
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Quick Facts
Patent No.
US 10,372,520
App. No.
15/358,426
Granted
Aug 6, 2019
Kind
B2
Abstract

Disclosed are systems, methods and non-transitory computer-readable mediums for dynamically presenting and updating a directed time graph displayed in a graphical user interface. In some examples, the method can include displaying a suggested path within a graphical user interface on a computer screen, the suggested path can include outstanding issues of elements of a network. The displaying the suggested path can include determining based on one or more factors an efficient ordering of the outstanding issues and ordering the outstanding issues based on the one or more factors. The method can also include monitoring, at regular intervals, updates to the one or more outstanding issues and automatically updating the suggested path, by a processor, based on the updates to the one or more outstanding issues.

Claims (43)

1. A computer-implemented method for dynamically presenting and updating a directed time graph, the method comprising:

receiving information from a plurality of network elements;

identifying issues with the network from the information;

displaying, by a processor, a time graph of a suggested path of sequential steps within a graphical user interface, each of the steps comprising one or more outstanding issues corresponding to elements of a network that need to be resolved and the sequence of the sequential steps comprising the order in which the outstanding issues are to be resolved;

monitoring, at regular intervals by the processor, updates to the one or more outstanding issues;

automatically updating the suggested path on the computer screen, by the processor, based on the updates to the one or more outstanding issues; and

displaying, along with the suggested path, one or more alternate suggested paths within the graphical user interface on the display, the one or more alternate suggested paths comprising alternate orderings of the suggested path.

2. The computer-implemented method of claim 1 , wherein displaying the suggested path comprises:

determining based on one or more factors an efficient ordering of the outstanding issues; and

ordering the outstanding issues based on the one or more factors.

3. The computer-implemented method of claim 2 , wherein the one or more factors of each outstanding issue of the outstanding issues comprises an impact on at least one of: one or more users of the network, location of at least one element within the network, a number of elements affected by the outstanding issue, a severity of the outstanding issues, effort required to resolve the issue, or a length of time to resolve the outstanding issues.

4. The computer-implemented method of claim 1 , wherein each outstanding issue is independently displayed on the suggested path with a number of elements affected with the outstanding issue and a severity of the outstanding issue.

5. The computer-implemented method of claim 1 , wherein the alternate ordering is based on at least one of: an administrator input one of the outstanding issues affect on network infrastructure.

6. The computer-implemented method of claim 1 , wherein the updates comprise newly discovered issues.

7. A system for displaying a graphical user interface, the system comprising:

a processor; and

a memory storing instructions which when executed by the processor causes the processor to:

receive information from a plurality of network elements;

identify issues with the network from the information;

display a time graph of a suggested path of sequential steps within a graphical user interface on a computer screen, each step comprising one or more outstanding issues corresponding to elements of a network that need to be resolved and the sequence of the sequential steps comprising the order in which the outstanding issues are to be resolved;

monitor, at regular intervals, updates to the one or more outstanding issues;

automatically update the suggested path on the computer screen based on the updates to the one or more outstanding issues; and

display, along with the suggested path, one or more alternate suggested paths within the graphical user interface on the computer screen, the one or more alternate suggested paths comprising alternate orderings of the suggested path.

8. The system of claim 7 , wherein displaying the suggested path comprises:

determine based on one or more factors an efficient ordering of the outstanding issues; and

order the outstanding issues based on the one or more factors.

9. The system of claim 8 , wherein the one or more factors of each outstanding issue of the outstanding issues comprises an impact on users of the network, location of an element within the network, a number of elements affected by the outstanding issue, a severity of the outstanding issues, effort required to resolve the issue, or a length of time to resolve the outstanding issues.

10. The system of claim 7 , wherein each outstanding issue is independently displayed on the suggested path with a number of elements affected with the outstanding issue and a severity of the outstanding issue.

11. The system of claim 7 , wherein the alternate ordering is based on at least one of: an administrator input or one of the outstanding issues affect on network infrastructure.

12. The system of claim 7 , wherein the updates comprise newly discovered issues.

13. A non-transitory computer readable medium storing instructions therein which when executed by a processor cause the processor to:

receive information from a plurality of network elements;

identify issues with the network from the information;

display a time graph of a suggested path of sequential steps within a graphical user interface on a computer screen, each of the steps comprising outstanding issues corresponding to elements of a network that need to be resolved and the sequence of the sequential steps comprising the order in which the outstanding issues are to be resolved;

monitor, at regular intervals, updates to the one or more outstanding issues; and

automatically update the suggested path on the computer screen based on the updates to the one or more outstanding issues; and

display, along with the suggested path, one or more alternate suggested paths within the graphical user interface on the computer screen, the one or more alternate suggested paths comprising alternate orderings of the suggested path.

14. The non-transitory computer readable medium of claim 13 , wherein displaying the suggested path comprises:

determine based on one or more factors an efficient ordering of the outstanding issues; and

order the outstanding issues based on the one or more factors.

15. The non-transitory computer readable medium of claim 14 , wherein the one or more factors of each outstanding issue of the outstanding issues comprises an impact on users of the network, location of a element within the network, a number of elements affected by the outstanding issue, a severity of the outstanding issues, effort required to resolve the issue, and a length of time to resolve the outstanding issues.

16. The non-transitory computer readable medium of claim 15 , wherein each outstanding issue is independently displayed on the suggested path with a number of elements affected with the outstanding issue and a severity of the outstanding issue.

17. The non-transitory computer readable medium of claim 13 , wherein the alternate ordering is based on at least in part on one of: an administrator input or at least one of the outstanding issues' effect on network infrastructure.

Assignments (3)
PERFECTION CERTIFICATE Recorded Dec 1, 2021
From: K2 SOFTWARE, INC.; ASSURESIGN, LLC
To: NINTEX USA, INC.
Reel/Frame 058292/0509 →
SECURITY INTEREST Recorded Nov 17, 2021
From: NINTEX USA, INC.; K2 SOFTWARE, INC.; ASSURESIGN, LLC
To: PNC BANK, NATIONAL ASSOCIATION
Reel/Frame 058173/0474 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 22, 2016
From: JOHNSTON, JAY KEMPER; MORTENSEN, MAGNUS; WHITE, DAVID C., JR.; CLARKE, JOSEPH MICHAEL
To: CISCO TECHNOLOGY, INC.
Reel/Frame 040400/0170 →
Continuity (1)
Related Publication 20180143868A1 · May 24, 2018