IP Library Granted Patent US 9,794,387
Granted Patent B1
US 9,794,387 · App. 15/377,808 · Granted Oct 17, 2017

Automatically establishing a communication session associated with an event

Inventors: Shane A. Roylance (Farmington, UT); Brian Chevrier (Highland, UT); Josh Allison (West Jordan, UT)
Assignee: Sorenson IP Holdings, LLC
H04M1/274575H04M1/247H04M1/82H04M2201/42H04M2203/2072H04M2242/18H04M2242/28H04M2250/66
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Quick Facts
Patent No.
US 9,794,387
App. No.
15/377,808
Granted
Oct 17, 2017
Kind
B1
Abstract

A method for automatically making a telephone call associated with an event may include accessing, at a telephone, event data. The event data may include a date associated with an event, a time associated with the event, and a telephone number associated with the event. The method may also include presenting, on a display associated with the telephone, an event reminder on the date associated with the event and at the time associated with the event. The method may also include, in response to detecting an off-hook condition at the telephone while the event reminder remains presented on the display associated with the telephone, automatically calling, from the telephone, the telephone number associated with the event.

Claims (58)

1. A method for automatically making a telephone call associated with an event, the method comprising:

receiving, at a server, event data associated with a user profile from an individual that is different from a user associated with the user profile, the event data including a date associated with an event, a time associated with the event, and a telephone number associated with the event;

sending, from the server, the event data to a telephone associated with the user profile;

storing, at the telephone, the event data;

presenting, on a display associated with the telephone, an event reminder on the date associated with the event and at the time associated with the event;

ringing the telephone with a ring that is specific to the event reminder on the date associated with the event and at the time associated with the event; and

in response to detecting an off-hook condition at the telephone while the event reminder remains presented on the display associated with the telephone, automatically calling, from the telephone, the telephone number associated with the event.

2. The method of claim 1 , wherein:

the method further comprises presenting, on the display associated with the telephone, an option to accept or reject the event; and

the presenting, on the display associated with the telephone, of the event reminder is performed in response to detecting a selection by a user of the telephone of the option to accept the event.

3. The method of claim 1 , wherein the display associated with the telephone includes a visual display that is integral with the telephone.

4. The method of claim 1 , wherein the display associated with the telephone includes a visual display that is physically separate from the telephone and is in wireless communication with the telephone.

5. At least one non-transitory computer readable media configured to store one or more instructions that when executed by at least one computing system performs the method of claim 1 .

6. A method for automatically making a telephone call associated with an event, the method comprising:

receiving, at a system, event data associated with a user profile from an individual that is different from a user associated with the user profile, the event data including a date associated with an event, a time associated with the event, and a telephone number associated with the event;

sending, from the system to a telephone, the event data associated with the user profile, the telephone identified by a profile telephone number associated with the user profile, the profile telephone number being different than the telephone number associated with the event;

presenting, prior to the date associated with the event and the time associated with the event and on a display associated with the telephone, an option to accept or reject the event along with an option to immediately call the telephone number associated with the event;

in response to detecting a selection by the user of the telephone of the option to accept the event, storing, at the telephone, the event data;

accessing, at the telephone, the event data;

in response to detecting a selection by a user of the telephone of the option to accept the event, presenting, on a display associated with the telephone, an event reminder on the date associated with the event and at the time associated with the event, the event reminder including a non-textual graphical reminder showing one or more non-textual graphics related to the event;

ringing the telephone with a ring that is specific to the event reminder on the date associated with the event and at the time associated with the event;

in response to detecting that a handset associated with the telephone has been lifted off of a switch hook associated with, automatically calling, by the telephone, the telephone number associated with the event, the event reminder remaining presented on the display during the automatically calling of the telephone number;

in response to automatically calling the telephone number, establishing a communication session between the telephone and a device associated with the telephone number;

obtaining a transcription, generated by the system, of the communication session; and

presenting the transcription of the communication session on the display associated with the telephone.

7. The method of claim 6 , wherein the display associated with the telephone includes a visual display that is integral with the telephone and that is configured to present text captions.

8. The method of claim 6 , wherein the display associated with the telephone includes a visual display of a wearable device that is physically separate from the telephone and is in wireless communication with the telephone.

9. The telephone of claim 6 , comprising:

a computing system including the switch hook and the handset; and

at least one non-transitory computer-readable media configured to store one or more instructions that when executed by the computing system performs the method of claim 6 .

10. A telephone comprising:

a display;

a switch hook configured to establish an off-hook condition of the telephone;

a handset configured to rest on the switch hook;

a processor communicatively coupled to the display; and

at least one non-transitory computer-readable media communicatively coupled to the processor and configured to store one or more instructions that in response to being executed by the processor result in the telephone performing operations, the operations comprising:

accessing event data, the event data including a date associated with an event, a time associated with the event, and a telephone number associated with the event;

presenting, on the display, an event reminder on the date associated with the event and at the time associated with the event;

ringing the telephone with a ring that is specific to the event reminder; and

in response to detecting that the handset has been lifted off of the switch hook while the event reminder remains presented on the display, automatically calling the telephone number associated with the event.

11. The telephone of claim 10 , wherein the operations further comprise:

presenting, on the display and prior to the date associated with the event and the time associated with the event, an option to accept or reject the event; and

the presenting, on the display, of the event reminder is performed in response to detecting, prior to the date associated with the event and the time associated with the event, a selection by a user of the telephone of the option to accept the event.

12. The telephone of claim 10 , wherein the operations further comprise:

presenting, on the display and prior to the date associated with the event and the time associated with the event, an option to accept or reject the event along with an option to immediately call the telephone number associated with the event; and

in response to detecting, prior to the date associated with the event and the time associated with the event, a selection by a user of the telephone of the option to immediately call the telephone number associated with the event, automatically calling the telephone number associated with the event.

13. The telephone of claim 10 , wherein the display includes a visual display that is integral with the telephone and that is configured to present text captions.

14. The telephone of claim 10 , wherein the presenting, on the display, of the event reminder further includes sending the event reminder to a wrist-wearable device that is physically separate from the telephone and is in wireless communication with the telephone for display by the wrist-wearable device of the event reminder.

15. The telephone of claim 10 , wherein the event data further includes a contact associated with the event; and the operations further comprise

associating the contact associated with the event with a contact in a contact list associated with the telephone.

16. The method of claim 1 , further comprising:

in response to automatically calling the telephone number, establish a communication session between the telephone and a device associated with the telephone number;

obtain a transcription of the communication session; and

present the transcription of the communication session on the display associated with the telephone.

17. The telephone of claim 10 , wherein the operations further comprise:

in response to automatically calling the telephone number, establishing a communication session between the telephone and a device associated with the telephone number;

obtaining a transcription of the communication session; and

presenting the transcription of the communication session on the display.

Assignments (13)
CORRECTIVE ASSIGNMENT TO CORRECT THE RECEIVING PARTY DATA THE NAME OF THE LAST RECEIVING PARTY SHOULD BE CAPTIONCALL, LLC PREVIOUSLY RECORDED ON REEL 67190 FRAME 517. ASSIGNOR(S) HEREBY CONFIRMS THE RELEASE OF SECURITY INTEREST. Recorded May 31, 2024
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: SORENSON IP HOLDINGS, LLC; SORENSON COMMUNICATIONS, LLC; CAPTIONCALL, LLC
Reel/Frame 067591/0675 →
SECURITY INTEREST Recorded Apr 23, 2024
From: SORENSON COMMUNICATIONS, LLC; INTERACTIVECARE, LLC; CAPTIONCALL, LLC
To: OAKTREE FUND ADMINISTRATION, LLC, AS COLLATERAL AGENT
Reel/Frame 067573/0201 →
RELEASE OF SECURITY INTEREST Recorded Apr 23, 2024
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: SORENSON IP HOLDINGS, LLC; SORENSON COMMUNICATIONS, LLC; CAPTIONALCALL, LLC
Reel/Frame 067190/0517 →
RELEASE OF SECURITY INTEREST Recorded Dec 16, 2021
From: CORTLAND CAPITAL MARKET SERVICES LLC
To: CAPTIONCALL, LLC; SORENSON COMMUNICATIONS, LLC
Reel/Frame 058533/0467 →
LIEN Recorded Feb 11, 2020
From: SORENSON COMMUNICATIONS, LLC; CAPTIONCALL, LLC
To: CORTLAND CAPITAL MARKET SERVICES LLC
Reel/Frame 051894/0665 →
RELEASE OF SECURITY INTEREST Recorded May 8, 2019
From: U.S. BANK NATIONAL ASSOCIATION
To: SORENSON COMMUNICATIONS, LLC; SORENSON IP HOLDINGS, LLC; CAPTIONCALL, LLC; INTERACTIVECARE, LLC
Reel/Frame 049115/0468 →
RELEASE OF SECURITY INTEREST Recorded May 7, 2019
From: JPMORGAN CHASE BANK, N.A.
To: SORENSON COMMUNICATIONS, LLC; SORENSON IP HOLDINGS, LLC; CAPTIONCALL, LLC; INTERACTIVECARE, LLC
Reel/Frame 049109/0752 →
PATENT SECURITY AGREEMENT Recorded Apr 29, 2019
From: SORENSEN COMMUNICATIONS, LLC; CAPTIONCALL, LLC
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 050084/0793 →
SECURITY INTEREST Recorded Apr 30, 2018
From: SORENSON COMMUNICATIONS, LLC; INTERACTIVECARE, LLC; CAPTIONCALL, LLC
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 046416/0166 →
SECURITY INTEREST Recorded Apr 5, 2017
From: SORENSON IP HOLDINGS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 041866/0631 →
SECURITY INTEREST Recorded Apr 5, 2017
From: SORENSON IP HOLDINGS, LLC
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 041866/0423 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 10, 2017
From: CAPTIONCALL LLC
To: SORENSON IP HOLDINGS, LLC
Reel/Frame 040938/0390 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 13, 2016
From: ALLISON, JOSH; CHEVRIER, BRIAN; ROYLANCE, SHANE A.
To: CAPTIONCALL LLC
Reel/Frame 040727/0661 →