IP Library Granted Patent US 10,346,249
Granted Patent B2
US 10,346,249 · App. 15/402,375 · Granted Jul 9, 2019

Resolving and preventing computer system failures caused by changes to the installed software

Inventors: Graham C. Charters (Southampton, GB); Travis J. Kirke (East Victoria Park, AU); Alexander H. Poga (Wembley, AU); Mark A. Shewell (East Victoria Park, AU)
Assignee: International Business Machines Corporation
G06F11/1433G06F8/61G06F11/00G06F11/008G06F11/079G06F11/0748G06F11/0751G06F11/0793G06F11/1451G06F2201/805G06F2201/84
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Quick Facts
Patent No.
US 10,346,249
App. No.
15/402,375
Granted
Jul 9, 2019
Kind
B2
Abstract

A method to resolve or prevent a computer system failure is provided. The method may include capturing a plurality of snapshots associated with a computer system installation environment during a plurality of key times. The method may also include measuring each snapshot within the captured plurality of snapshots according to a measure of system health. The method may further include using each measured snapshot to develop a plurality of learned patterns of good and bad software installations. The method may additionally include providing a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software installations. The method may also include providing at least one installation recommendation in response to a recovery from a system failure, whereby the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations.

Claims (43)

1. A method to resolve or prevent a computer system failure, the method comprising:

capturing a plurality of snapshots associated with a computer system installation environment during a plurality of key times;

measuring each snapshot within the captured plurality of snapshots according to a measure of system health, wherein the measuring is determined using an online database of system snapshots;

using each measured snapshot within the captured plurality of snapshots to develop a plurality of learned patterns of good and bad software installations, wherein the plurality of learned patterns are automatically recorded and uploaded in the online database of system snapshots;

providing a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software, and wherein the provided probability is determined based on a calculated percentage of a longest common plurality of subsequences being greater than a predetermined, user-defined threshold;

in response to the provided probability associated with the proposed installation operation exceeding the predetermined, user-defined threshold, providing a pre-emptive warning to a user, via a graphical user interface, that the computer system installation environment is predicted to deteriorate, wherein the pre-emptive warning is displayed prior to a system failure occurring;

providing at least one installation recommendation in response to a recovery from a system failure, wherein the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations; and

performing an installation action based on the at least one installation recommendation.

2. The method of claim 1 , wherein the computer system failure is caused by at least one change to at least one installed software.

3. The method of claim 1 , wherein the computer system failure is resolved or prevented based on the plurality of learned patterns of good and bad software installations.

4. The method of claim 1 , wherein the plurality of key times includes prior to an installation of a software, just after an installation of a software, during the recovery from a system crash, or during a scheduled sampling period.

5. The method of claim 1 , wherein the measure of system health includes a rating of good, a rating of bad, or a rating of to be determined (TBD).

6. The method of claim 1 , wherein the provided probability includes a determination as to whether the proposed installation operation is a stable system.

7. The method of claim 1 , wherein the provided at least one installation recommendation can improve stability of a system associated with the recovery of the system failure.

8. A computer system to resolve or prevent a computer system failure, the computer system comprising:

one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices, and program instructions stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:

capturing a plurality of snapshots associated with a computer system installation environment during a plurality of key times;

measuring each snapshot within the captured plurality of snapshots according to a measure of system health, wherein the measuring is determined using an online database of system snapshots;

using each measured snapshot within the captured plurality of snapshots to develop a plurality of learned patterns of good and bad software installations, wherein the plurality of learned patterns are automatically recorded and uploaded in the online database of system snapshots;

providing a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software, and wherein the provided probability is determined based on a calculated percentage of a longest common plurality of subsequences being greater than a predetermined, user-defined threshold;

in response to the provided probability associated with the proposed installation operation exceeding the predetermined, user-defined threshold, providing a pre-emptive warning to a user, via a graphical user interface, that the computer system installation environment is predicted to deteriorate, wherein the pre-emptive warning is displayed prior to a system failure occurring;

providing at least one installation recommendation in response to a recovery from a system failure, wherein the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations; and

performing an installation action based on the at least one installation recommendation.

9. The computer system of claim 8 , wherein the computer system failure is caused by at least one change to at least one installed software.

10. The computer system of claim 8 , wherein the computer system failure is resolved or prevented based on the plurality of learned patterns of good and bad software installations.

11. The computer system of claim 8 , wherein the plurality of key times includes prior to an installation of a software, just after an installation of a software, during the recovery from a system crash, or during a scheduled sampling period.

12. The computer system of claim 8 , wherein the measure of system health includes a rating of good, a rating of bad, or a rating of to be determined (TBD).

13. The computer system of claim 8 , wherein the provided probability includes a determination as to whether the proposed installation operation is a stable system.

14. The computer system of claim 8 , wherein the provided at least one installation recommendation can improve stability of a system associated with the recovery of the system failure.

15. A computer program product to resolve or prevent a computer system failure, the computer program product comprising:

one or more computer-readable storage devices and program instructions stored on at least one of the one or more tangible storage devices, the program instructions executable by a processor, the program instructions comprising:

program instructions to capture a plurality of snapshots associated with a computer system installation environment during a plurality of key times;

program instructions to measure each snapshot within the captured plurality of snapshots according to a measure of system health, wherein the measuring is determined using an online database of system snapshots;

program instructions to use each measured snapshot within the captured plurality of snapshots to develop a plurality of learned patterns of good and bad software installations, wherein the plurality of learned patterns are automatically recorded and uploaded in the online database of system snapshots;

program instructions to provide a probability associated with a proposed installation operation based on the developed plurality of learned patterns of good and bad software, and wherein the provided probability is determined based on a calculated percentage of a longest common plurality of subsequences being greater than a predetermined, user-defined threshold;

in response to the provided probability associated with the proposed installation operation exceeding the predetermined, user-defined threshold, program instructions to provide a pre-emptive warning to a user, via a graphical user interface, that the computer system installation environment is predicted to deteriorate, wherein the pre-emptive warning is displayed prior to a system failure occurring;

program instructions to provide at least one installation recommendation in response to a recovery from a system failure, wherein the provided at least one installation recommendation is based on the developed plurality of learned patterns of good and bad software installations; and

performing an installation action based on the at least one installation recommendation.

16. The computer program product of claim 15 , wherein the computer system failure is caused by at least one change to at least one installed software.

17. The computer program product of claim 15 , wherein the computer system failure is resolved or prevented based on the plurality of learned patterns of good and bad software installations.

18. The computer program product of claim 15 , wherein the plurality of key times includes prior to an installation of a software, just after an installation of a software, during the recovery from a system crash, or during a scheduled sampling period.

19. The computer program product of claim 15 , wherein the measure of system health includes a rating of good, a rating of bad, or a rating of to be determined (TBD).

20. The computer program product of claim 15 , wherein the provided probability includes a determination as to whether the proposed installation operation is a stable system.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 10, 2017
From: CHARTERS, GRAHAM C.; KIRKE, TRAVIS J.; POGA, ALEXANDER H.; SHEWELL, MARK A.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 040930/0838 →
Continuity (2)
Continuation 14737652 · Jun 12, 2015
Related Publication 20170147439A1 · May 25, 2017