IP Library Granted Patent US 11,023,991
Granted Patent B2
US 11,023,991 · App. 15/411,826 · Granted Jun 1, 2021

System for transporting a vulnerable population to a desired destination by one or more drivers in a set of trusted drivers

Inventors: Ritu Narayan (San Carlos, CA); Vivek Garg (San Mateo, CA); Abhishek Garg (Cambridge, MA)
Assignee: Zum Services, Inc.
G06Q50/30G06Q10/063116G06Q10/109G06Q50/01H04L51/32
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Quick Facts
Patent No.
US 11,023,991
App. No.
15/411,826
Granted
Jun 1, 2021
Kind
B2
Abstract

This disclosure generally relates to a method and system for scheduling a ride for a third party by a ride requestor. In one embodiment, the method includes receiving a ride request for a third party rider from a user device. The method may further include identifying a set of drivers from a trusted drivers and identifying from the set of trusted drivers, an optimal driver. The method may further include transmitting a ride confirmation to the ride requestor, the optimal driver, and the third party rider.

Claims (52)

1. A method for scheduling a ride for a third party rider by a ride requester, comprising:

receiving, from a user device associated with the ride requester, a ride request for a third party rider;

identifying, by a processor, from a pool of drivers, a set of trusted drivers;

identifying, by a processor, from among the set of trusted drivers, an optimal driver;

wherein identifying, by a processor, the optimal driver includes determining which driver, from among the set of trusted drivers, is closest in distance to the third party rider by receiving global positioning data from a user device of one or more of the one or more trusted drivers;

wherein identifying, by a processor, the optimal driver includes determining which driver, from among the set of trusted drivers, has a closest degree of social network connection to the ride requestor;

generating, by a processor, a ride confirmation message;

transmitting, by a processor, the ride confirmation message to the user device associated with the ride requester, a user device associated with the optimal driver, and a user device associated with the third party rider;

transmitting, from the user device associated with the ride requester, an audio instruction for the third party rider in a voice of the ride requester that is recognizable to the third party rider as the voice of the ride requester; and

receiving, by the device associated with the third party rider, the audio instruction in the voice of the ride requester;

determining, the audio instruction in the voice of the ride requester, received by the device associated with the third party rider, such that the audio instruction in the voice of the ride requester is recognizable to the third party rider as a parent or guardian of the third party rider;

responding, by the third party rider upon recognizing the received audio instruction.

2. The method of claim 1 , wherein each driver in the set of trusted drivers is a contact of the ride requester on a social media network.

3. The method of claim 1 , wherein the optimal driver is identified from the set of trusted drivers based on information provided in the ride request.

4. The method of claim 1 , wherein the optimal driver is identified from the set of trusted drivers based on one or more parameters provided by the optimal driver.

5. The method of claim 1 , wherein the set of trusted drivers is identified based on having previously provided a driving service for the ride requestor.

6. The method of claim 1 , wherein the user device is a mobile device.

7. The method of claim 1 , wherein the ride confirmation includes identification information.

8. The method of claim 7 , wherein the identification information includes pictorial representation of the third party rider.

9. The method of claim 7 , wherein identification information includes driver vehicle identification information.

10. The method of claim 1 , further comprising, transmitting a real time status update of the requested ride to the ride requester.

11. A system for scheduling a ride for a third party rider by a ride requester, comprising:

a server device, including a processor to:

receive, from a user device associated with the ride requester, a ride request for a third party rider;

identify, from a pool of drivers, a set of trusted drivers;

identify, from a set of trusted drivers, which driver, is closest in distance to the third party rider by receiving global positioning data from a user device of one or more of the one or more trusted drivers;

identify, from among the set of trusted drivers, which driver has the closest degree of social network connection to the ride requestor;

identify, from among the set of trusted drivers, an optimal driver;

generate a ride confirmation message;

transmit the ride confirmation message to the ride requester, the optimal driver, and the third party rider;

transmit, from the user device associated with the ride requester, an audio instruction for the third party rider in a voice of the ride requestor that is recognizable to the third party rider as the voice of the ride requesters, and

receiving, by the device associated with the third party rider, the audio instruction in the voice of the ride requester;

wherein, the audio instruction in the voice of the ride requester, received by the device associated with the third party rider, is familiar to the third party rider such that the audio instruction in the voice of the ride requester is recognizable to the third party rider as a parent or guardian of the third party rider; responding, by the third party rider upon recognizing the received audio instruction.

12. The system of claim 11 , wherein the optimal driver is identified from the set of trusted drivers based on information provided in the ride request.

13. The system of claim 11 , wherein the optimal driver is identified from the set of trusted drivers based on one or more parameters provided by the optimal driver.

14. The system of claim 11 , wherein the ride confirmation includes identification information.

15. The system of claim 11 , wherein the identification information includes driver vehicle information.

16. A non-transitory computer-readable medium containing instructions which, when executed by a processor, cause the processor to:

receive, from a user device associated with the ride requester, a ride request for a third party rider;

identify, from a pool of drivers, a set of trusted drivers;

identify, from a set of trusted drivers, which driver, is closest in distance to the third party rider by receiving global positioning data from a user device of one or more of the one or more trusted drivers;

identify, from among the set of trusted drivers, which driver has the closest degree of social network connection to the ride requestor;

identify, from among the set of trusted drivers, an optimal driver;

generate a ride confirmation message;

transmit the ride confirmation message to the ride requester, the optimal driver, and the third party rider;

transmit, from the user device associated with the ride requester, an audio instruction for the third party rider in a voice of the ride requestor that is recognizable to the third party rider as the voice of the ride requesters; and

receiving, by the device associated with the third party rider, the audio instruction in the voice of the ride requester;

wherein, the audio instruction in the voice of the ride requester, received by the device associated with the third party rider, is familiar to the third party rider such that the audio instruction in the voice of the ride requester is recognizable to the third party rider as a parent or guardian of the third party rider; responding, by the third party rider upon recognizing the received audio instruction.

17. The non-transitory computer-readable medium of claim 16 , wherein the processor further transmits the ride confirmation to a device associated with the third party rider.

18. The non-transitory computer-readable medium of claim 16 , wherein each driver in the set of trusted drivers is a contact of the ride requester on a social media network.

19. The non-transitory computer-readable medium of claim 18 , wherein the optimal driver is identified from the set of trusted drivers based on one or more parameters provided by the optimal driver.

20. The non-transitory computer-readable medium of claim 16 , wherein the set of trusted drivers is identified based on having previously provided a driving service for the ride requestor.

Assignments (4)
CORRECTIVE ASSIGNMENT TO CORRECT THE ASSIGNEE NAME PREVIOUSLY RECORDED AT REEL: 41030 FRAME: 293. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Nov 3, 2025
From: NARAYAN, RITU; GARG, VIVEK; GARG, ABHISHEK
To: ZUM SERVICES, INC.
Reel/Frame 073527/0266 →
SECURITY INTEREST Recorded Oct 31, 2025
From: ZUM SERVICES, INC.
To: HASI FLEET LENDER 2 LLC
Reel/Frame 072749/0949 →
SECURITY INTEREST Recorded Jul 19, 2023
From: ZUM SERVICES, INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 064318/0684 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 20, 2017
From: NARAYAN, RITU; GARG, VIVEK; GARG, ABHISHEK
To: ZUM SERVICES, LLC
Reel/Frame 041030/0293 →