Dynamic VoIP routing and adjustment
Systems and processes are provided for dynamically adjusting and routing signals and communications. According to one aspect, one or more codecs applied to the signals may be switched or changed to manage signal quality. According to another aspect, communications may be re-routed to an intended recipient entirely over the Internet. The systems and processes described herein are especially well suited for use in connection with detention environments.
1. A method for routing a call from a public switched telephone network (PSTN) analog telephone terminal to a mobile telephone number away from the PSTN, the method comprising:
receiving the call from the PSTN analog telephone terminal, wherein the call is directed to the mobile telephone number associated with an intended recipient;
identifying a VoIP-enabled device that is associated with the intended recipient and a VoIP address associated with the mobile telephone number;
querying a database to determine whether the intended recipient has an account profile that includes a social network address known to support a VoIP communications system;
determining whether the intended recipient is currently logged in using a compatible application on the VoIP-enabled device, wherein a ring back tone is applied to the PSTN analog telephone terminal when determining; and
subsequently, sending a push notification prompting the intended recipient to connect the call from the PSTN analog telephone terminal via the social network address when the intended recipient is not logged in using a compatible application.
2. The method of claim 1 , wherein identification information for the VoIP-enabled device is registered in a database before the call is received.
3. The method of claim 2 , wherein the identification information comprises the mobile telephone number associated with an intended recipient and the VoIP address associated with the mobile telephone number.
4. The method of claim 1 , wherein the identification information for the VoIP-enabled device is obtained from the database after the call is received.
5. A method for routing a call from a public switched telephone network (PSTN) analog telephone terminal to a mobile telephone number away from the PSTN, the method comprising: receiving the call from the PSTN analog telephone terminal, wherein the call is directed to the mobile telephone number associated with an intended recipient; identifying a VoIP-enabled device that is associated with the intended recipient and a VoIP address associated with the mobile telephone number; determining whether the intended recipient is currently online using a compatible application on the VoIP-enabled device, wherein a ring back tone is applied to the PSTN analog telephone terminal when determining; querying a database to determine whether the intended recipient has an account profile that includes a social network address known to support a VoTP communications system; determining whether the intended recipient has a smartphone with the compatible application installed with push notification enabled; and subsequently, sending a push notification to the smartphone to request the intended recipient connect the call over VoIP via the compatible smartphone application when the intended recipient has a smartphone with the compatible application installed with push notification enabled.
6. A method for routing a call from a public switched telephone network (PSTN) analog telephone terminal to a mobile telephone number away from the PSTN, the method comprising: receiving the call from the PSTN analog telephone terminal, wherein the call is directed to the mobile telephone number associated with an intended recipient; identifying a VoIP-enabled device that is associated with the intended recipient and a VoIP address associated with the mobile telephone number; determining whether the intended recipient is currently online using a compatible application on the VoIP-enabled device, wherein a ring back tone is applied to the PSTN analog telephone terminal when determining; querying a database to determine whether the intended recipient has an account profile that includes a social network address known to support a VoTP communications system; determining whether the intended recipient has a smartphone with the compatible application installed with push notification enabled; sending the intended recipient an SMS message with instructions to launch an HTML5 VoIP communications application; and subsequently, connecting the call from the PSTN analog telephone terminal with the intended recipient via the HTML5 VoIP when the intended recipient launches the HTML5 VoIP communications application.