IP Library Patent Application 15415146
Patent Application Utility
App. No. 15/415,146 · Confirmation No. 3174

MODEL-BASED ROUTING AND PRIORITIZATION OF CUSTOMER SUPPORT TICKETS

Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2022-02-02 EBCC.AD Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update 1 View
2021-10-07 APP.FILE.REC Filing Receipt 4 View
2021-10-07 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2021-10-07 N570 Communication - Re: Power of Attorney (PTOL-308) 1 View
2021-09-30 PA.. Power of Attorney 1 View
2021-09-30 N417 Electronic Filing System Acknowledgment Receipt 2 View
2021-09-30 ADS Application Data Sheet 9 View
2021-09-30 R3.73 Assignee showing of ownership per 37 CFR 3.73 2 View
2021-08-31 OA.POSTCARD A courtesy postcard sent by USPTO to users who opt-in for e-Office Action 1 View
2021-08-23 N572 Response - Re: Informal Power of Attorney (PTOL-308) 1 View
2021-08-23 M327 Miscellaneous Communication to Applicant - No Action Count 1 View
2021-08-16 PA.. Power of Attorney 2 View
2021-08-16 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-12-02 ABN Abandonment 2 View
2019-05-16 CTFR Final Rejection 28 View
2019-05-16 892 List of references cited by examiner 1 View
2019-05-16 SRFW Search information including classification, databases and other search related notes 1 View
2019-05-16 FWCLM Index of Claims 1 View
2019-05-16 SRNT Examiner's search strategy and results 13 View
2019-05-16 1449 List of References cited by applicant and considered by examiner 5 View
2019-01-23 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2019-01-23 IMIS Miscellaneous Internal Document 19 View
2019-01-18 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2019-01-18 SPEC Specification 2 View
2019-01-18 N417 Electronic Filing System Acknowledgment Receipt 2 View
2019-01-18 136A Authorization for Extension of Time all replies 1 View
2019-01-18 CLM Claims 8 View
2019-01-18 REM Applicant Arguments/Remarks Made in an Amendment 7 View
2019-01-18 WFEE Fee Worksheet (SB06) 1 View
2019-01-09 M865E Electronic Request for Interview with Examiner 1 View
2018-11-07 CTNF Non-Final Rejection 27 View
2018-11-07 892 List of references cited by examiner 1 View
2018-11-07 SRFW Search information including classification, databases and other search related notes 1 View
2018-11-07 FWCLM Index of Claims 1 View
2018-11-07 SRNT Examiner's search strategy and results 9 View
2018-11-07 1449 List of References cited by applicant and considered by examiner 4 View
2018-11-07 BIB Bibliographic Data Sheet 1 View
2018-11-07 1449 List of References cited by applicant and considered by examiner 4 View
2018-11-07 1449 List of References cited by applicant and considered by examiner 4 View
2018-11-01 IDS Information Disclosure Statement (IDS) Form (SB08) 5 View
2018-11-01 N417 Electronic Filing System Acknowledgment Receipt 3 View
2018-11-01 136A Authorization for Extension of Time all replies 1 View
2018-11-01 TRAN.LET Transmittal Letter 3 View
2018-07-26 NTC.PUB Notice of Publication 1 View
2017-08-17 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-08-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-08-17 136A Authorization for Extension of Time all replies 1 View
2017-08-17 TRAN.LET Transmittal Letter 2 View
2017-04-11 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-04-11 FOR Foreign Reference 25 View
2017-04-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-04-11 136A Authorization for Extension of Time all replies 1 View
2017-04-11 TRAN.LET Transmittal Letter 2 View
2017-02-03 WFEE Fee Worksheet (SB06) 1 View
2017-02-03 APP.FILE.REC Filing Receipt 4 View
2017-02-01 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2017-02-01 136A Authorization for Extension of Time all replies 1 View
2017-02-01 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-02-01 TRAN.LET Transmittal Letter 2 View
2017-01-25 PA.. Power of Attorney 1 View
2017-01-25 WFEE Fee Worksheet (SB06) 2 View
2017-01-25 N417 Electronic Filing System Acknowledgment Receipt 3 View
2017-01-25 136A Authorization for Extension of Time all replies 1 View
2017-01-25 ADS Application Data Sheet 9 View
2017-01-25 SPEC Specification 21 View
2017-01-25 CLM Claims 7 View
2017-01-25 ABST Abstract 1 View
2017-01-25 DRW Drawings-only black and white line drawings 5 View
2017-01-25 OATH Oath or Declaration filed 8 View
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Quick Facts
App. No.
15/415,146
Filed
2017-01-25
Pub. No.
US20180211260A1
Art Unit
2169