Granted Patent B1

US 9,992,318 · App. 15/476,471 · Granted Jun 5, 2018

Abstract

Claims (53)

1. A computer-implemented method to store messages, the method comprising:

obtaining a minimum message length for stored messages, the minimum message length being greater than zero;

determining a first amount of available storage space allocated for storage of user messages on a computer-readable medium;

in response to a first communication session not being established between a user of a first communication device and a second communication device and in response to the first amount of available storage space being greater than zero but being insufficient to store the minimum message length:

not storing a first user message; and

providing an indication that there is no available storage space;

deleting a stored message from the computer-readable medium;

obtaining a maximum message length for stored messages, the maximum message length being greater than zero and the maximum message length being longer than the minimum message length;

after deleting the stored message from the computer-readable medium, determining a second amount of available storage space allocated for storage of user messages on the computer-readable medium; and

in response to a second communication session not being established with the user of the first communication device and a third communication device and in response to the second amount of available storage space being insufficient to store the maximum message length but sufficient to store the minimum message length, storing a second user message originating from the third communication device on the computer-readable medium up to the second amount of available storage space on the computer-readable medium.

2. The method of claim 1 , wherein the minimum message length is one minute.

3. The method of claim 1 , wherein the computer-readable medium is located outside the first communication device.

4. The method of claim 1 , wherein the second user message is an audio message.

5. The method of claim 1 , wherein the third communication device and the second communication device are the same device.

6. The method of claim 1 , further comprising:

obtaining a voice transcription of the second user message; and

presenting the voice transcription on a display of the first communication device.

7. At least one non-transitory computer-readable media configured to store one or more instructions that when executed by at least one computing system cause or direct the at least one computing system to perform operations, the operations comprising:

obtaining a minimum message length for stored messages, the minimum message length being greater than zero;

determining a first amount of available storage space allocated for storage of user messages on a storage medium;

in response to a first communication session not being established between a user of a first communication device and a second communication device and in response to the first amount of available storage space being greater than zero but being insufficient to store the minimum message length:

not storing a first user message; and

providing an indication that there is no available storage space;

deleting a stored message from the storage medium;

obtaining a maximum message length for stored messages, the maximum message length being greater than zero and the maximum message length being longer than the minimum message length;

after deleting the stored message from the storage medium, determining a second amount of available storage space allocated for storage of user messages on the storage medium; and

in response to a second communication session not being established with the user of the first communication device and a third communication device and in response to the second amount of available storage space being insufficient to store the maximum message length but sufficient to store the minimum message length, storing a second user message originating from the third communication device on the storage medium up to the second amount of available storage space on the storage medium.

8. The non-transitory computer-readable media of claim 7 , wherein the minimum message length is one minute.

9. The non-transitory computer-readable media of claim 7 , wherein the storage medium is located outside the first communication device.

10. The non-transitory computer-readable media of claim 7 , wherein the second user message is an audio message.

11. The non-transitory computer-readable media of claim 7 , wherein the minimum message length is one minute and the maximum message length is three minutes.

12. The non-transitory computer-readable media of claim 7 , wherein the third communication device and the second communication device are the same device.

13. The non-transitory computer-readable media of claim 7 , wherein the operations further comprise:

obtaining a voice transcription of the second user message; and

presenting the voice transcription on a display of the first communication device.

14. A communication console comprising:

at least one non-transitory computer-readable media configured to store one or more instructions and user messages;

at least one processor communicatively coupled to the at least one non-transitory computer-readable media, the at least one processor configured to execute the one or more instructions to cause or direct the communication console to perform operations, the operations comprising:

obtaining a minimum message length for stored messages, the minimum message length being greater than zero;

determining first amount of available storage space allocated for storage of the user messages on the at least one non-transitory computer-readable media;

in response to a first communication session not being established between a user of the communication console and a second communication device and in response to the first amount of available storage space being greater than zero but being insufficient to store the minimum message length:

not storing a first user message; and

providing an indication that there is no available storage space;

deleting a stored message from the at least one non-transitory computer-readable media;

obtaining a maximum message length for stored messages, the maximum message length being greater than zero and the maximum message length being longer than the minimum message length;

after deleting the stored message from the at least one non-transitory computer-readable media, determining a second amount of available storage space allocated for storage of user messages on the at least one non-transitory computer-readable media; and

in response to a second communication session not being established with the user of the communication console and a third communication device and in response to the second amount of available storage space being insufficient to store the maximum message length but sufficient to store the minimum message length, storing a second user message originating from the third communication device on the at least one non-transitory computer-readable media up to the second amount of available storage space on the at least one non-transitory computer-readable media.

15. The communication console of claim 14 , wherein the second user message is an audio message.

16. The communication console of claim 14 , further comprising a display coupled to the processor, wherein the indication that there is no available storage space is provided on the display.

17. The communication console of claim 14 , further comprising a display coupled to the processor,

wherein the operations further comprise:

obtaining a voice transcription of the second user message; and

presenting the voice transcription on the display.

Assignments (13)