System and method for providing supplemental information related to media content

1. A method of providing supplemental information related to a piece of media content comprising live media content, the method comprising:

receiving a viewing initiation notification at a processor, the viewing initiation notification comprising a live content notification from one or more of a first electronic device or a second electronic device, the live content notification indicating that viewing of the live media content has started on the second electronic device;

in response to receiving the live content notification, determining an identification of the live media content;

determining a current state of the live media content based on the identification; and

in response to determining the current state of the live media content:

retrieving the supplemental information, based on the identification and the current state of the live media content; and

transmitting the supplemental information from the processor to the first electronic device in synchronization with the live media content being played, wherein the supplemental information is related to the current state of the live media content.

2. The method of claim 1 , further comprising:

receiving first identifying information at the processor from the first electronic device, the first identifying information comprising a first unique customer identifier;

storing the first identifying information in an active device table;

receiving second identifying information at the processor from the second electronic device, the second identifying information comprising a second unique customer identifier wherein the second unique customer identifier has previously been associated with a customer;

storing the second identifying information in the active device table; and

comparing the first and second identifying information to one another;

wherein retrieving the supplemental information and transmitting the supplemental information are performed in response to determining the current state of the live media content and a determination that the first unique customer identifier corresponds to the second unique customer identifier.

3. The method of claim 1 , wherein:

the current state comprises an elapsed time of the piece of media content being played; and

transmitting comprises:

retrieving the supplemental information, based on the elapsed time; and

transmitting the supplemental information to the first electronic device.

4. The method of claim 1 , wherein transmitting comprises:

receiving the current state of the piece of media content being played from the second electronic device, wherein the current state comprises one or more of an elapsed time, a chapter identification, a subtitle setting, or a language setting;

retrieving the supplemental information, based on the current state; and

transmitting the supplemental information to the first electronic device.

5. The method of claim 1 , wherein receiving the viewing initiation notification comprises:

receiving metadata for identifying the piece of media content; and

determining the identification of the piece of media content based on the metadata.

6. The method of claim 1 :

wherein receiving the viewing initiation notification comprises:

retrieving a transaction history from a customer profile database in communication with the processor; and

determining the identification of the piece of media content based on the transaction history; and

wherein transmitting comprises:

retrieving the supplemental information, based on the identification; and

transmitting the supplemental information to the first electronic device.

7. The method of claim 2 , wherein:

receiving the first identifying information comprises:

periodically receiving a first keep-alive signal from the first electronic device; and

maintaining the first identifying information in the active device table, in response to the first keep-alive signal; and

receiving the second identifying information comprises:

periodically receiving a second keep-alive signal from the second electronic device; and

maintaining the second identifying information in the active device table, in response to the second keep-alive signal.

8. The method of claim 7 , further comprising:

removing the first identifying information from the active device table, if the first keep-alive signal is not received from the first electronic device within a first predetermined duration; and

removing the second identifying information from the active device table, if the second keep-alive signal is not received from the first electronic device within a second predetermined duration.

9. The method of claim 1 , wherein receiving the viewing initiation notification comprises receiving the viewing initiation notification at the processor from the first electronic device, wherein the viewing initiation notification indicates that the piece of media content has been manually started on the second electronic device.

10. The method of claim 1 , further comprising:

receiving a viewing ending notification at the processor, the viewing ending notification indicating stoppage of the piece of media content being played on the second electronic device; and

in response to receiving the viewing ending notification, stopping transmission of the supplemental information to the first electronic device.

11. A method of providing supplemental information related to a piece of media content comprising live media content, the method comprising:

receiving a viewing initiation request at a processor from an electronic device, the viewing initiation request comprising a live content notification from one or more of the electronic device or an audio/visual display interface, the live content notification indicating a request to begin play of the live media content on the audio/visual display interface;

transmitting a play request to the audio/visual display interface, in response to the viewing initiation request;

in response to receiving the live content notification, determining an identification of the live media content;

determining a current state of the live media content based on the identification; and

in response to determining the current state of the live media content:

retrieving the supplemental information, based on the identification and the current state of the live media content; and

transmitting the supplemental information from the processor to the electronic device in synchronization with the live media content being played, wherein the supplemental information is related to the current state of the live media content.

12. The method of claim 11 , further comprising:

receiving first identifying information at the processor from the electronic device, the first identifying information comprising a first unique customer identifier;

storing the first identifying information in an active device table;

receiving second identifying information at the processor from the audio/visual display interface, the second identifying information comprising a second unique customer identifier wherein the second unique customer identifier has previously been associated with a customer;

storing the second identifying information in the active device table; and

comparing the first and second identifying information to one another;

wherein retrieving the supplemental information and transmitting the supplemental information are performed in response to determining the current state of the live media content and a determination that the first unique customer identifier corresponds to the second unique customer identifier.

13. The method of claim 11 , wherein:

the current state comprises an elapsed time of the piece of media content being played; and

transmitting the supplemental information comprises:

retrieving the supplemental information, based on the elapsed time; and

transmitting the supplemental information to the electronic device.

14. The method of claim 11 , wherein transmitting the supplemental information comprises:

receiving the current state of the piece of media content being played from the audio/visual display interface, wherein the current state comprises one or more of an elapsed time, a chapter identification, a subtitle setting, or a language setting;

retrieving the supplemental information, based on the current state; and

transmitting the supplemental information to the electronic device.

15. The method of claim 11 , wherein receiving the viewing initiation request comprises:

receiving metadata for identifying the piece of media content; and

determining the identification of the piece of media content based on the metadata.

16. The method of claim 11 :

wherein receiving the viewing initiation request comprises:

retrieving a transaction history from a customer profile database in communication with the processor; and

determining the identification of the piece of media content based on the transaction history; and

wherein transmitting the supplemental information comprises:

retrieving the supplemental information, based on the identification; and

transmitting the supplemental information to the electronic device.

17. The method of claim 12 , wherein:

receiving the first identifying information comprises:

periodically receiving a first keep-alive signal from the electronic device; and

maintaining the first identifying information in the active device table, in response to the first keep-alive signal; and

receiving the second identifying information comprises:

periodically receiving a second keep-alive signal from the audio/visual display interface; and

maintaining the second identifying information in the active device table, in response to the second keep-alive signal.

18. The method of claim 17 , further comprising:

removing the first identifying information from the active device table, if the first keep-alive signal is not received from the electronic device within a first predetermined duration; and

removing the second identifying information from the active device table, if the second keep-alive signal is not received from the electronic device within a second predetermined duration.

19. The method of claim 11 :

wherein receiving the viewing initiation request further comprises:

determining the identification of the live media content, in response to the live content notification; and

determining the current state of the live media content based on the identification; and

wherein transmitting the supplemental information comprises:

retrieving the supplemental information, based on the identification and the current state of the live media content; and

transmitting the supplemental information to the electronic device.

20. The method of claim 11 , further comprising:

receiving a viewing ending request at the processor from the electronic device, the viewing ending request comprising a request to stop the piece of media content being played on the audio/visual display interface;

transmitting a stoppage request to the audio/visual display interface, in response to the viewing ending request; and

stopping transmission of the supplemental information to the electronic device, in response to the viewing ending request.