Threat monitoring and notifications
A system for monitoring financial threats includes: at least one central processing unit and system memory that causes the system to: receive information about a threat associated with a financial services device; identify a type of the threat; identify a location associated with the threat; and notify one or more customers associated with the financial services device based upon the type or the location of the threat.
1. A system for monitoring financial threats, the system comprising:
at least one central processing unit; and
a system memory, the system memory encoding instructions that, when executed by the at least one central processing unit, cause the system to:
receive information that specifically identifies a threat associated with a financial services device, wherein the financial services device is an automated teller machine;
identify a type of the threat, the type of the threat including a skimmer device at the automated teller machine;
identify a location associated with the threat;
notify one or more customers associated with the financial services device based upon the type or the location of the threat and a current customer location, including:
receive the current customer location of a specific customer from a computing device associated with the specific customer; and
through a financial services application associated with the specific customer, notify the specific customer of the threat when the current customer location is near the location associated with the threat;
notify the specific customer of the threat when the customer exhibited a pattern of using the automated teller machine before the threat;
upon determining that the specific customer's account has been compromised, automatically freeze or close the account or switch the account to another account; and
provide a map listing an alternative financial services device on the financial services application based upon the current customer location.
2. The system of claim 1 , wherein the system memory encodes further instructions that, when executed by the at least one central processing unit, cause the system to: identify the one or more customers who might be impacted by the threat at the financial services device.
3. The system of claim 1 , wherein the system memory encodes further instructions that, when executed by the at least one central processing unit, cause the system to:
identify the alternative financial services device; and
notify the one or more customers of the alternative financial services device.
4. The system of claim 3 , wherein the system memory encodes further instructions that, when executed by the at least one central processing unit, cause the system to: find the alternative financial services device based upon the location.
5. A method for managing a threat associated with an automated teller machine, the method comprising:
receiving information that specifically identifies a threat associated with an automated teller machine;
identifying a type of the threat, the type of the threat including a skimmer device at the automated teller machine;
identifying a location associated with the threat; and
notifying one or more customers associated with the automated teller machine based upon the type or the location of the threat and a current customer location, including:
receiving the current customer location of a specific customer from a computing device associated with the specific customer; and
through a financial services application associated with the specific customer, notifying the specific customer of the threat when the current customer location is near the location associated with the threat;
notifying the specific customer of the threat when the customer exhibited a pattern of using the automated teller machine before the threat;
upon determining that the specific customer's account has been compromised, automatically freezing or closing the account or switch the account to another account; and
providing a map listing an alternative automated teller machine on the financial services application based upon the current customer location.
6. The method of claim 5 , further comprising identifying the one or more customers who might be impacted by the threat at the automated teller machine.
7. The method of claim 6 , further comprising identifying the one or more customers who might be impacted by the threat at the automated teller machine based upon prior actions of the one or more customers.
8. The method of claim 5 , further comprising:
identifying the alternative automated teller machine; and
notifying the one or more customers of the alternative automated teller machine.
9. The method of claim 8 , further comprising finding the alternative automated teller machine based upon the location.