System and method for error handling based on a boot profile
View Patent ↗An information handling system includes a video interface and an error handler including a service profile. The error handler detects an error in an operation of the information handling system, generates an error report in response to detecting the error, generates a Quick Response (QR) code based on the error report, and sends the QR code to the video interface based upon the service profile.
1. An information handling system, comprising:
a network interface;
a video interface; and
an error handler including a service profile, wherein the error handler:
detects an error in an operation of the information handling system;
generates a Quick Response (QR) code based on the error;
sends the QR code to the video interface based upon the service profile; and
sends an error report to the network interface based on the service profile, wherein the error report is addressed to a first web server in response to the information handling system being associated with a first service level agreement.
2. The information handling system of claim 1 , wherein further the error handler addresses the error report to a second web server via the network interface in response to the information handling system being associated with a second service level agreement.
3. The information handling system of claim 1 , wherein the error handler further addresses the error report to a web server coupled to the network interface.
4. The information handling system of claim 1 , wherein the error handler further addresses the error report to a mail server coupled to the network interface.
5. The information handling system of claim 1 , wherein the error handler further addresses the error report to a Short Message Service (SMS) server coupled to the network interface.
6. The information handling system of claim 1 , further comprising:
a display device coupled to the video interface, wherein the video interface displays the QR code on the display device.
7. The information handling system of claim 1 , further comprising:
a non-volatile memory that stores the service profile.
8. The information handling system of claim 7 , wherein in generating the QR code the error handler further retrieves a pre-stored QR code associated with the error from the non-volatile memory.
9. A method comprising:
detecting, by an error handler of an information handling system, an error in an operation of the information handling system;
generating a Quick Response (QR) code based on the error;
sending the QR code to a video interface of the information handling system based upon a service profile; and
sending an error report to a network interface of the information handling system based on the service profile, wherein the error report is addressed to a first web server via a network interface in response to the information handling system being associated with a first service level agreement.
10. The method of claim 9 , wherein the error report is addressed to a second web server via the network interface in response to the information handling system being associated with a second service level agreement.
11. The method of claim 9 , further comprising:
addressing the error report to a web server coupled to the network interface.
12. The method of claim 9 , further comprising:
addressing the error report to a mail server coupled to the network interface.
13. The method of claim 9 , further comprising:
addressing the error report to a Short Message Service (SMS) server coupled to the network interface.
14. The method of claim 9 , further comprising:
displaying the QR code on a display device coupled to the video interface.
15. The method of claim 9 , further comprising:
storing the service profile on a non-volatile memory of the information handling system.
16. The method of claim 15 , wherein in generating the QR code the method further comprises:
retrieving a pre-stored QR code associated with the error from the non-volatile memory.
17. An information handling system, comprising:
a video interface; and
an error handler including a service profile, wherein the error handler:
detects an error in an operation of the information handling system;
generates a Quick Response (QR) code based on the error;
sends the QR code to the video interface based upon the service profile;
sends an error report based upon the error to a first address in response to the information handling system being associated with a first service level agreement; and
sends the error report to a second address in response to the information handling system being associated with a second service level agreement.
18. The information handling system of claim 17 , further comprising:
a non-volatile memory that stores the service profile, wherein in generating the QR code the error handler further retrieves a pre-stored QR code associated with the error from the non-volatile memory.