IP Library Granted Patent US 10,659,325
Granted Patent B2
US 10,659,325 · App. 15/622,535 · Granted May 19, 2020

Monitoring enterprise networks with endpoint agents

Inventors: Martin Dam (Aarhus, DK); Michael Meisel (San Francisco, CA); Nelson Rodrigues (London, GB); Ricardo V. Oliveira (San Francisco, CA); Santiago Alessandri (San Francisco, CA)
Assignee: ThousandEyes, Inc.
H04L43/045H04L41/046H04L41/22H04L43/06H04L43/12H04L43/50G06F8/60H04L67/10
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 10,659,325
App. No.
15/622,535
Granted
May 19, 2020
Kind
B2
Abstract

Techniques for monitoring enterprise networks with endpoint agents are disclosed. In some embodiments, a system, process, and/or computer program product for monitoring enterprise networks with endpoint agents includes deploying a plurality of endpoint agents to a plurality of endpoint devices; collecting test results from each of the plurality of endpoint agents, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity; and generating a graphical visualization of an application delivery state for one or more application delivery layers based on the test results, generating an alert based on the test results, or generating a report based on the test results.

Claims (53)

1. A system, comprising:

a processor configured to:

deploy a plurality of endpoint agents to a plurality of endpoint devices;

collect test results from each of the plurality of endpoint agents for a plurality of tests, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity, wherein periodic network access and system data are used to collect periodic active network measurements to network infrastructure and to capture a system resource snapshot of each of the plurality of endpoint devices based on a data collection profile, and wherein the data collection profile (DCP) includes a configured plurality of domains that are monitored for triggering automatic data collection using one of the plurality of endpoint agents when a user visits one or more of configured plurality of domains using a browser executed on one of the plurality of endpoint devices, and wherein the DCP includes a frequency for performing the periodic network measurements; and

generate a graphical visualization of an application delivery state for one or more application delivery layers based on the test results;

and

a memory coupled to the processor and configured to provide the processor with instructions.

2. The system recited in claim 1 , wherein the graphical visualization of the application delivery state facilitates troubleshooting of network performance problems associated with one or more of the plurality of endpoint devices.

3. The system recited in claim 1 , wherein each of the plurality of endpoint agents performs network monitoring tests and system monitoring tests.

4. The system recited in claim 1 , wherein each of the plurality of endpoint agents is controlled by an agent controller.

5. The system recited in claim 1 , wherein the graphical visualization is generated by a web tier.

6. The system recited in claim 1 , wherein each of the plurality of tests that can be performed by the endpoint agents on the endpoint devices is configurable.

7. The system recited in claim 1 , wherein the processor is further configured to:

output the graphical visualization of the application delivery state based on the test results.

8. The system recited in claim 1 , wherein the test results are collected in one or more of the following ways: user triggered, periodic network access and system data; and/or scheduled tests.

9. A method, comprising:

deploying a plurality of endpoint agents to a plurality of endpoint devices;

collecting test results from each of the plurality of endpoint agents for a plurality of tests, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity, wherein periodic network access and system data are used to collect periodic active network measurements to network infrastructure and to capture a system resource snapshot of each of the plurality of endpoint devices based on a data collection profile, and wherein the data collection profile (DCP) includes a configured plurality of domains that are monitored for triggering automatic data collection using one of the plurality of endpoint agents when a user visits one or more of configured plurality of domains using a browser executed on one of the plurality of endpoint devices, and wherein the DCP includes a frequency for performing the periodic network measurements; and

generating a graphical visualization of an application delivery state for one or more application delivery layers based on the test results.

10. The method of claim 9 , wherein the graphical visualization of the application delivery state facilitates troubleshooting of network performance problems associated with one or more of the plurality of endpoint devices.

11. The method of claim 9 , wherein the plurality of endpoint agents perform network monitoring tests and system monitoring tests.

12. The method of claim 9 , wherein the plurality of endpoint agents are controlled by an agent controller.

13. The method of claim 9 , wherein the graphical visualization is generated by a web tier.

14. The method of claim 9 , wherein a plurality of tests that can be performed by the endpoint agents on the endpoint devices are configurable.

15. The method of claim 9 , wherein the test results are collected in one or more of the following ways: user triggered, periodic network access and system data; and/or scheduled tests.

16. A computer program product, the computer program product being embodied in a non-transitory tangible computer readable storage medium and comprising computer instructions for:

deploying a plurality of endpoint agents to a plurality of endpoint devices;

collecting test results from each of the plurality of endpoint agents for a plurality of tests, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity, wherein periodic network access and system data are used to collect periodic active network measurements to network infrastructure and to capture a system resource snapshot of each of the plurality of endpoint devices based on a data collection profile, and wherein the data collection profile (DCP) includes a configured plurality of domains that are monitored for triggering automatic data collection using one of the plurality of endpoint agents when a user visits one or more of configured plurality of domains using a browser executed on one of the plurality of endpoint devices, and wherein the DCP includes a frequency for performing the periodic network measurements; and

generating a graphical visualization of an application delivery state for one or more application delivery layers based on the test results.

17. The computer program product recited in claim 16 , wherein the graphical visualization of the application delivery state facilitates troubleshooting of network performance problems associated with one or more of the plurality of endpoint devices.

18. The computer program product recited in claim 16 , wherein the plurality of endpoint agents perform network monitoring tests and system monitoring tests.

19. The computer program product recited in claim 16 , wherein the graphical visualization is generated by a web tier.

20. The computer program product recited in claim 16 , wherein each of the plurality of tests that can be performed by the endpoint agents on the endpoint devices is configurable.

21. The computer program product recited in claim 16 , wherein each of the plurality of endpoint agents is controlled by an agent controller.

22. The computer program product recited in claim 16 , wherein the test results are collected in one or more of the following ways: user triggered, periodic network access and system data; and/or scheduled tests.

23. A system, comprising:

a processor configured to:

deploy a plurality of endpoint agents to a plurality of endpoint devices;

collect test results from each of the plurality of endpoint agents, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity, wherein periodic network access and system data are used to collect periodic active network measurements to network infrastructure and to capture a system resource snapshot of each of the plurality of endpoint devices based on a data collection profile, and wherein the data collection profile (DCP) includes a configured plurality of domains that are monitored for triggering automatic data collection using one of the plurality of endpoint agents when a user visits one or more of configured plurality of domains using a browser executed on one of the plurality of endpoint devices, and wherein the DCP includes a frequency for performing the periodic network measurements; and

generate an alert or a report based on the test results;

and

a memory coupled to the processor and configured to provide the processor with instructions.

24. The system recited in claim 23 , wherein the test results are collected in one or more of the following ways: user triggered, periodic network access and system data; and/or scheduled tests.

25. A method, comprising:

deploying a plurality of endpoint agents to a plurality of endpoint devices;

collecting test results from each of the plurality of endpoint agents for a plurality of tests, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity, wherein periodic network access and system data are used to collect periodic active network measurements to network infrastructure and to capture a system resource snapshot of each of the plurality of endpoint devices based on a data collection profile, and wherein the data collection profile (DCP) includes a configured plurality of domains that are monitored for triggering automatic data collection using one of the plurality of endpoint agents when a user visits one or more of configured plurality of domains using a browser executed on one of the plurality of endpoint devices, and wherein the DCP includes a frequency for performing the periodic network measurements; and

generating an alert or a report based on the test results.

26. The method of claim 25 , wherein the test results are collected in one or more of the following ways: user triggered, periodic network access and system data; and/or scheduled tests.

27. A computer program product, the computer program product being embodied in a non-transitory tangible computer readable storage medium and comprising computer instructions for:

deploying a plurality of endpoint agents to a plurality of endpoint devices;

collecting test results from each of the plurality of endpoint agents for a plurality of tests, wherein the test results are based on tests executed on each of the plurality of endpoint devices for monitoring network activity, wherein periodic network access and system data are used to collect periodic active network measurements to network infrastructure and to capture a system resource snapshot of each of the plurality of endpoint devices based on a data collection profile, and wherein the data collection profile (DCP) includes a configured plurality of domains that are monitored for triggering automatic data collection using one of the plurality of endpoint agents when a user visits one or more of configured plurality of domains using a browser executed on one of the plurality of endpoint devices, and wherein the DCP includes a frequency for performing the periodic network measurements; and

generating an alert or a report based on the test results.

28. The computer program product recited in claim 27 , wherein the test results are collected in one or more of the following ways: user triggered, periodic network access and system data; and/or scheduled tests.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 25, 2021
From: THOUSANDEYES LLC
To: CISCO TECHNOLOGY, INC.
Reel/Frame 056348/0993 →
CHANGE OF NAME Recorded Nov 18, 2020
From: THOUSANDEYES, INC.
To: THOUSANDEYES LLC
Reel/Frame 054476/0337 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 16, 2017
From: DAM, MARTIN; MEISEL, MICHAEL; RODRIGUES, NELSON; OLIVEIRA, RICARDO V.; ALESSANDRI, SANTIAGO
To: THOUSANDEYES, INC.
Reel/Frame 043310/0393 →
Continuity (2)
Provisional Application 62350632 · Jun 15, 2016
Related Publication 20170366421A1 · Dec 21, 2017
Cited By (2)
US 12,341,823 US 12,388,790