IP Library Granted Patent US 10,148,814
Granted Patent B2
US 10,148,814 · App. 15/627,674 · Granted Dec 4, 2018

Method of providing a recent call list, software product, telecommunications device and system

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Quick Facts
Patent No.
US 10,148,814
App. No.
15/627,674
Granted
Dec 4, 2018
Kind
B2
Abstract

A method of providing a recent call list of calls recently received or initiated by a telecommunications device where information on recent services which are services recently handled by or using the telecommunications device other than calls are incorporated as entries in a recent call list of the telecommunications device. Each entry can be formed by a data structure being composed of a plurality of data fields. Each data field can include a data value. An entry representing a recent service other than a call in the recent call list can include a service code identifying a recent service as a data value. A device, system, and apparatus can be configured to utilize or execute the method.

Claims (36)

1. A method of providing a recent call list of calls recently received or initiated by a telecommunications device, the method comprising:

incorporating information on recent services other than telephone calls as entries in a recent call list of said telecommunications device, wherein each entry is defined by a data structure comprised of a plurality of data fields, each data field including a data value, and wherein the recent call list comprises at least one non-telecommunications service entry representing a recent service other than a telecommunications service in said recent call list, each at least one non-telecommunications service entry comprising: a service code identifying a non-telecommunications service as a data value and an identifier associated with the service code;

displaying the recent call list having the at least one non-telecommunications service entry via the telecommunications device;

in response to a selection of at least one non-telecommunications service entry from the displayed recent call list, said telecommunications device displaying at least one follow-up action option associated with the service code.

2. The method of claim 1 , wherein each data field includes a data field identifier identifying its data value.

3. The method claim 1 , wherein said service code is included at a place intended in said entry for a call identifier of another side of a call, and said service code includes a distinguisher distinguishing the service code from a call identifier so that the service code is displayable regardless of whether differences between telecommunication calls and non-telecommunication services are distinguishable by the telecommunications device.

4. The method of claim 3 , wherein a data structure is provided comprising assignments of service codes and additional information comprising a description of a non-telecommunications service associated with each of the service codes, said data structure being stored in non-transitory memory and is accessible to the telecommunications device, the identifier being based on the description.

5. The method of claim 3 , wherein said distinguisher is a prefix or a suffix.

6. The method of claim 1 , wherein the identifier includes a plain text description of said recent service as a data value.

7. The method of claim 6 , wherein said plain text description is included at a place intended in said entry for contact information of another side of a telephone call, said contact information including at least one of a name, a telephone number, a telefax number, an email address, or any other electronic address, and is in a format expected at that place.

8. The method of claim 1 , wherein the at least one non-telecommunications service entry in said recent call list includes a second level detail as a data value, wherein said second level detail included at a place intended for a second level detail of a telephone call, and is in a format expected at that place.

9. The method of claim 1 , wherein the identifier of the at least one non-telecommunications service entry in said recent call list includes a service type of said recent service as a data value, wherein said service type is included at a place intended for a call type of a telephone call, and is in a format expected at that place.

10. The method of claim 1 , wherein the at least one non-telecommunications service entry in said recent call list includes follow-up service information on a follow-up service which is a service to be activated upon selection of said non-telecommunications service entry, said follow-up service information including a service code identifying said follow-up service.

11. The method of claim 1 , comprising:

displaying said recent call list on a display unit.

12. The method of claim 11 , wherein the displaying of said recent call list on the display unit comprises:

displaying the recent call list via a display such that the at least one non-telecommunications service entry is displayed so that the service code identifying a non-telecommunications service and the identifier associated with the service code is displayed via the display.

13. The method of claim 1 , comprising:

sorting said recent call list by at least one of a date, call identifier of another side of a call, name, and service code.

14. The method of claim 1 , comprising:

grouping entries by the service code in said recent call list.

15. The method of claim 1 , wherein said telecommunications device is a telecommunications terminal device comprising hardware that includes a processor and non-transitory memory; and

wherein some of said recent services are executable via use of a telecommunications server that is communicatively connectable to the telecommunications device.

16. A non-transitory computer readable medium having a software product for providing a recent call list of calls incoming to and outgoing from a telecommunications device stored therein, said software product comprising program code for performing the steps of a method that is executed by the telecommunications device when the telecommunications device runs the code, the method comprising:

incorporating information on recent services other than telephone calls as entries in a recent call list of said telecommunications device, wherein each entry is defined by a data structure, the recent call list comprising at least one non-telecommunications service entry representing a recent service other than a telecommunications service in said recent call list, each non-telecommunications service entry comprising: a service code identifying a non-telecommunications service as a data value and an identifier associated with the service code, wherein the at least one non-telecommunications service entry comprises an entry regarding a door opening service; and

displaying the recent call list having the at least one non-telecommunications service entry via the telecommunications device; and

in response to a selection of at least one non-telecommunications service entry from the displayed recent call list, displaying at least one follow-up action option associated with the service code.

17. A telecommunications device configured to execute the method of claim 1 .

18. A telecommunications system comprising:

at least one telecommunications device communicatively connectable to least one server for executing services, said services including at least one of a door opening service, door monitoring service, facility management, or a surveillance service;

wherein the at least one telecommunications device has a processor and non-transitory memory, the memory having software stored thereon that defines a method, the telecommunications device performing the method when the processor runs the software, the method comprising:

incorporating information on recent services other than telephone calls as entries in a recent call list of said telecommunications device, wherein each entry is defined by a data structure, wherein the recent call list comprises at least one non-telecommunications service entry representing a recent service other than a telecommunications service in said recent call list, each at least one non-telecommunications service entry comprising: a service code identifying a non-telecommunications service as a data value and an identifier associated with the service code, the service code being included at a place intended for a call identifier of another side of a call such that the service code is displayable when the recent call list is displayed regardless of whether differences between telecommunication calls and non-telecommunication services are distinguishable by the telecommunications device;

in response to a selection of at least one of the non-telecommunications service entry from the displayed recent call list, said telecommunications device displaying at least one follow-up action option associated with the service code.

19. The telecommunications system of claim 18 , wherein the at least one non-telecommunications service entry includes an entry for the door opening service and the telecommunications system also comprising:

a telecommunications server for executing telecommunications services, the telecommunications server communicatively connected to the at least one telecommunications device.

20. The telecommunications system of claim 19 , wherein the recent call list also includes entries relating to telecommunications services recently handled by said at least one telecommunications device and/or using said at least one telecommunications device.

Assignments (4)
SECURITY INTEREST Recorded Feb 14, 2023
From: RINGCENTRAL, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 062973/0194 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 30, 2022
From: RINGCENTRAL IP HOLDINGS, INC.
To: RINGCENTRAL, INC.
Reel/Frame 058821/0155 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 29, 2022
From: UNIFY PATENTE GMBH & CO. KG
To: RINGCENTRAL IP HOLDINGS, INC.
Reel/Frame 058818/0540 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 9, 2018
From: GIATILIS, VASILEIOS
To: UNIFY PATENTE GMBH & CO. KG
Reel/Frame 046710/0144 →