IP Library Granted Patent US 12,205,077
Granted Patent B2
US 12,205,077 · App. 15/631,233 · Granted Jan 21, 2025

Smart reminders for responding to emails

Inventor: James Murray (Atlanta, GA)
Assignee: Omnissa, LLC
G06Q10/1093G06Q10/107
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 12,205,077
App. No.
15/631,233
Granted
Jan 21, 2025
Kind
B2
Abstract

Systems and methods herein provide for improved email efficiency. Based on selections made while drafting an email, a user requesting a response can cause a calendar reminder to be generated and sent to a recipient for automatic entry on that recipient's electronic calendar. When the original sender indicates that an appropriate response has been received, the system can cause the calendar entry to be removed from the recipient's calendar. The system can also generate automatic reminder emails to prompt the recipient to respond to the sender. The sender can access a list of outstanding email responses that are still due from various recipients and modify the associated reminders as desired.

Claims (40)

1. A method for improving email efficiency in an email application executing on a user device that includes a hardware-based processor, a memory storage, and a display, comprising:

providing, on a first page of the display corresponding to a draft email, a first option for a sender to turn on or off a recipient response reminder for the draft email, the first option being a selectable graphical element that visually indicates, on the first page of the display, whether the recipient response reminder is turned on for the draft email based on a toggle position of the selectable graphical element;

based on a selection of the first option to turn on the recipient response reminder for the draft email, providing, on the display, a second option for the sender to select a date or time period for the reminder;

based on the first and second options being selected by the sender, automatically generating, by the email application, an attachable calendar file based on the first and second options and attaching the calendar file to the draft email;

sending the email and attached calendar file to a recipient, wherein the attached calendar file is configured to automatically populate an entry on the recipient's calendar based on the first and second options selected by the sender; and

based on additional input received from the sender by the email application, instructing a management server to change the date associated with the recipient response reminder, wherein the instruction causes the management server to change the date of the recipient's calendar entry.

2. The method of claim 1 , further comprising:

prompting the sender, by the email application, for an indication that the sender has received a response associated with the recipient response reminder; and

based on the sender responding to the prompt with an indication that the response has been received, causing the calendar entry on the recipient's calendar to be removed,

wherein causing the calendar entry on the recipient's calendar to be removed further comprises sending a request to the management server at which both the sender and recipient are enrolled.

3. The method of claim 2 , wherein causing the calendar entry on the recipient's calendar to be removed further comprises sending a request to the recipient's email server.

4. The method of claim 1 , further comprising providing a list of all recipient response reminders sent by the sender.

5. The method of claim 2 , wherein prompting the sender comprises displaying a question asking whether the response satisfies the sender's requirements underlying the response reminder and displaying selectable elements for indicating yes or no.

6. The method of claim 2 , wherein prompting the sender is based, at least in part, on parsing text of the received reply.

7. The method of claim 1 , further comprising automatically sending a reminder email to the recipient when no indication from the sender has been received by the selected date or time period.

8. A system for improving email efficiency, comprising:

a user device comprising a processor, a display, and an email application, wherein the processor of the user device performs stages comprising:

providing, on a first page of a graphical user interface (GUI) the display corresponding to a draft email, a first option in the email application for a sender to turn on or off a recipient response reminder for the draft email, the first option being a selectable graphical element that visually indicates, on the first page, whether the recipient response reminder is turned on for the draft email, wherein the first option turns on or off the recipient response reminder based on a single-touch input from the sender;

based on a selection of the first option to turn on the recipient response reminder for the draft email, providing, on the GUI, a second option in the email application for the sender to select a date or time period for the reminder;

based on the first and second options being selected by the sender, automatically generating, by the email application, an attachable calendar file based on the first and second options and attaching the calendar file to the draft email;

sending the email and attached calendar file to a recipient, wherein the attached calendar file is configured to automatically populate an entry on the recipient's calendar based on the first and second options selected by the sender;

based on additional input received from the sender by the email application, instructing a management server to change the date associated with the recipient response reminder, wherein the instruction causes the management server to change the date of the recipient's calendar entry; and

in response to receiving an indication from the sender that a response has been received, causing the calendar entry on the recipient's calendar to be removed.

9. The system of claim 8 , wherein causing the calendar entry on the recipient's calendar to be removed comprises sending a request from the user device to the management server.

10. The system of claim 8 , wherein causing the calendar entry on the recipient's calendar to be removed further comprises sending a request to the recipient's email server.

11. The system of claim 8 , further comprising prompting the sender to provide an indication that a response has been received based on receiving a reply to the sent email.

12. The system of claim 11 , wherein prompting the sender is based, at least in part, on parsing text of the received reply.

13. The system of claim 8 , further comprising automatically sending a reminder email to the recipient when no indication from the sender has been received by the selected date or time period.

14. A non-transitory, computer-readable medium including instructions that, when executed by a processor of a computing device having a display, cause the processor to perform stages for improving email efficiency, the stages comprising:

providing, on a first page of the display corresponding to a draft email, a first option for a sender to turn on or off a recipient response reminder for the draft email, the first option being a selectable graphical element that visually indicates, on the first page of the display, whether the recipient response reminder is turned on for the draft email based on a toggle position of the selectable graphical element, wherein the first option turns on or off the recipient response reminder based on a single-touch input from the sender;

based on a selection of the first option to turn on the recipient response reminder for the draft email, providing, on the display, a second option for the sender to select a date or time period for the reminder;

based on the first and second options being selected by the sender, automatically generating, by an email application, an attachable calendar file based on the first and second options and attaching the calendar file to the draft email;

sending the email and attached calendar file to a recipient, wherein the attached calendar file is configured to automatically populate an entry on the recipient's calendar based on the first and second options selected by the sender;

based on additional input received from the sender by the email application, instructing a management server to change the date associated with the recipient response reminder, wherein the instruction causes the management server to change the date of the recipient's calendar entry; and

in response to receiving an indication from the sender that a response has been received, causing the calendar entry on the recipient's calendar to be removed.

15. The non-transitory, computer-readable medium of claim 14 , wherein causing the calendar entry on the recipient's calendar to be removed further comprises sending a request to a management server at which both the sender and recipient are enrolled.

16. The non-transitory, computer-readable medium of claim 14 , wherein causing the calendar entry on the recipient's calendar to be removed further comprises sending a request to the recipient's email server.

17. The non-transitory, computer-readable medium of claim 14 , further comprising providing a list of all recipient response reminders sent by the sender.

18. The non-transitory, computer-readable medium of claim 14 , further comprising prompting the sender to provide an indication that a response has been received based on receiving a reply to the sent email.

19. The non-transitory, computer-readable medium of claim 14 , further comprising automatically sending a reminder email to the recipient when no indication from the sender has been received by the selected date or time period.

Assignments (4)
PATENT ASSIGNMENT Recorded Aug 5, 2024
From: VMWARE LLC
To: OMNISSA, LLC
Reel/Frame 068327/0365 →
SECURITY INTEREST Recorded Jul 3, 2024
From: OMNISSA, LLC
To: UBS AG, STAMFORD BRANCH
Reel/Frame 068118/0004 →
CHANGE OF NAME Recorded Apr 15, 2024
From: VMWARE, INC.
To: VMWARE LLC
Reel/Frame 067102/0242 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 23, 2017
From: MURRAY, JAMES
To: VMWARE, INC.
Reel/Frame 042795/0598 →
Continuity (1)
Related Publication 20180374055A1 · Dec 27, 2018
References Cited (17)
US 7778858B1 · Daily · 2010 [cited by examiner]
US 20070061423A1 · Accapadi · 2007 [cited by examiner]
US 20070124371A1 · Desai · 2007 [cited by examiner]
US 20070168430A1 · Brun · 2007 [cited by applicant]
US 20070220425A1 · Matulic · 2007 [cited by applicant]
US 20070244976A1 · Carroll · 2007 [cited by examiner]
US 20090287776A1 · Corry · 2009 [cited by examiner]
US 20100088379A1 · Borenstein · 2010 [cited by examiner]
US 20100299394A1 · Jania · 2010 [cited by applicant]
US 20110145101A1 · Berger · 2011 [cited by examiner]
US 20130246296A1 · Sierra · 2013 [cited by examiner]
US 20160042324A1 · Johnson · 2016 [cited by examiner]
US 20170124034A1 · Upadhyay · 2017 [cited by examiner]
CA 2327409A1 · 1999 [cited by examiner]
WO WO2014038246 · 2014 [cited by applicant]
WO WO2014038246A1 · 2014 [cited by examiner]
Gwizdka, J. S. (2004). Cognitive abilities, interfaces and tasks: Effects on prospective information handling in email (Order No. NQ94431). Available from ProQuest Dissertations and Theses Professional. (305062366). (Ye… [cited by examiner]