Voicemail proxy server
View Patent ↗Methods and systems directed to retrieving voicemails from a voice mailbox server. In particular embodiments, a mailbox server may receive a notification from the voice mailbox server and connect to the voice mailbox server providing the credentials of a client device, and pull new voicemails for storage at the mailbox server. In particular embodiments, mailbox server periodically polls voice mailbox server for new voicemail messages. In particular embodiments, a client device polls or receives notification of new voicemails, and transmits a downloaded message to the mailbox server.
1. A method comprising:
adding, by a messaging server, one or more voice messages of a first user to one or more conversation threads that are maintained by the messaging server for synchronization to a client device,
wherein each of the one or more voice messages comprise information identifying a second user who sent the voice message to the first user,
wherein at least one of the conversation threads comprises at least one interaction between the first user and the second user using a different communication channel, and
wherein the adding comprises, for each of the one or more voice messages:
searching a database of conversation threads, each conversation thread comprising a plurality of participants, for a conversation thread between the first user and the second user;
if a matching thread is identified, then adding the voice message to the thread; and
if a matching thread is not identified, then creating a new thread associated with the first user, and adding the voice message to the new thread.
2. The method of claim 1 , further comprising:
receiving a notification from a voice mailbox associated with the first user of a new voice mailbox state;
connecting to the voice mailbox; and
downloading any new voicemails for the first user.
3. The method of claim 1 , further comprising:
downloading the one or more voice messages from a client device associated with the first user.
4. The method of claim 1 , further comprising:
periodically polling a voice mailbox associated with the first user for new voicemails; and
in response to detecting a new voicemail, downloading the new voicemail.
5. The method of claim 1 , further comprising:
connecting to a voice mailbox associated with the first user and requesting a synchronization operation; and
downloading any new voicemails from the voice mailbox.
6. The method of claim 4 , wherein periodically polling the voice mailbox comprises:
polling the voice mailbox once a day.
7. The method of claim 4 , wherein periodically polling the voice mailbox comprises:
determining that there is no data connectivity with a client device associated with the first user; and
in response to determining that there is no data connectivity with the client device, polling the voice mailbox.
8. The method of claim 1 , further comprising:
receiving a set of authentication credentials for a voice mailbox associated with the first user; and
downloading the one or more voice messages from the voice mailbox using the authentication credentials.
9. The method of claim 1 , wherein adding the voice message to a thread comprises adding text of the voice message obtained via speech-to-text processing to the thread.
10. The method of claim 1 , wherein each second user is identified by a phone number associated with a device that was used to transmit each voice message to the first user.
11. A non-transitory, computer-readable media comprising instructions operable, when executed by one or more server computing devices of a system, to:
add, by a messaging server, one or more voice messages of a first user to one or more conversation threads that are maintained by the messaging server for synchronization to a client device,
wherein each of the one or more voice messages comprise information identifying a second user who sent the voice message to the first user,
wherein at least one of the conversation threads comprises at least one interaction between the first user and the second user using a different communication channel, and
wherein the adding comprises, for each of the one or more voice messages:
searching a database of conversation threads, each conversation thread comprising a plurality of participants, for a conversation thread between the first user and the second user;
if a matching thread is identified, then adding the voice message to the thread; and
if a matching thread is not identified, then creating a new thread associated with the first user, and adding the voice message to the new thread.
12. The media of claim 11 , wherein the instructions are further operable to:
receive a notification from a voice mailbox associated with the first user of a new voice mailbox state;
connect to the voice mailbox; and
download any new voicemails for the first user.
13. The media of claim 11 , wherein the instructions are further operable to:
download the one or more voice messages from a client device associated with the first user.
14. The media of claim 11 , wherein the instructions are further operable to:
periodically poll a voice mailbox associated with the first user for new voicemails; and
in response to detecting a new voicemail, downloading the new voicemail.
15. The media of claim 11 , wherein the instructions are further operable to:
connect to a voice mailbox associated with the first user and requesting a synchronization operation; and
download any new voicemails from the voice mailbox.
16. The media of claim 14 , wherein periodically polling the voice mailbox comprises:
polling the voice mailbox once a day.
17. The media of claim 14 , wherein periodically polling the voice mailbox comprises:
determining that there is no data connectivity with a client device associated with the first user; and
in response to determining that there is no data connectivity with the client device, polling the voice mailbox.
18. The media of claim 11 , wherein the instructions are further operable to:
receive a set of authentication credentials for a voice mailbox associated with the first user; and
download the one or more voice messages from the voice mailbox using the authentication credentials.
19. The media of claim 11 , wherein adding the voice message to a thread comprises adding text of the voice message obtained via speech-to-text processing to the thread.
20. A system comprising:
one or more processors;
a memory coupled to the processors comprising instructions operable, when executed by the processors, to:
add, by a messaging server, one or more voice messages of a first user to one or more conversation threads that are maintained by the messaging server for synchronization to a client device,
wherein each of the one or more voice messages comprise information identifying a second user who sent the voice message to the first user,
wherein at least one of the conversation threads comprises at least one interaction between the first user and the second user using a different communication channel, and
wherein the adding comprises, for each of the one or more voice messages:
searching a database of conversation threads, each conversation thread comprising a plurality of participants, for a conversation thread between the first user and the second user;
if a matching thread is identified, then adding the voice message to the thread; and
if a matching thread is not identified, then creating a new thread associated with the first user, and adding the voice message to the new thread.