IP Library Granted Patent US 10,438,095
Granted Patent B2
US 10,438,095 · App. 15/669,800 · Granted Oct 8, 2019

System and method for cascading image clustering using distribution over auto-generated labels

Inventors: Andrew J. Yeager (Palo Alto, CA); Ji Fang (Mountain View, CA)
Assignee: MEDALLIA, INC.
G06K9/6222G06K9/627G06K9/6256G06K9/6277G06K9/726G06Q30/0282
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Quick Facts
Patent No.
US 10,438,095
App. No.
15/669,800
Granted
Oct 8, 2019
Kind
B2
Abstract

Embodiments of the present invention provide a system that can be used to classify a feedback image in a user review into a semantically meaningful class. During operation, the system analyzes the captions of feedback images in a set of user reviews and determines a set of training labels from the captions. The system then trains an image classifier with the set of training labels and the feedback images. Subsequently, the system generates a signature for a respective feedback image in a new set of user reviews using the image classifier. The signature indicates a likelihood of the image matching a respective label in the set of training labels. Based on the signature, the system can allocate the image to an image cluster.

Claims (48)

1. A computer-implemented method for facilitating cascading image clustering, the method comprising:

generating, by a computer, a set of training labels from captions of feedback images in a first set of user reviews;

training an image classifier with the set of training labels and the feedback images in the first set of user reviews;

generating a first signature for a first image in feedback images in a second set of user reviews using the image classifier, wherein the first signature indicates a likelihood of the first image matching a respective label in the set of training labels; and

allocating the first image to a first image cluster based on the first signature without relying on labels in the set of training labels.

2. The method of claim 1 , wherein allocating the first image to the first image cluster comprises:

determining a cosine distance between the first signature and signatures for rest of the feedback images in the second set of user reviews; and

determining that the cosine distance is below a threshold.

3. The method of claim 1 , wherein the first image cluster further comprises neighbor images of the first image; and

wherein the method further comprises determining whether to merge the first image cluster with a second image cluster based on an average distance between a respective image of the first image cluster and a respective image of the second image cluster.

4. The method of claim 1 , wherein generating the set of training labels comprises:

identifying a set of phrases frequently appearing in the captions of feedback images in the first set of user reviews by applying text analysis on the captions of feedback images; and

allocating a predetermined number of most frequent phrases in the set as training labels.

5. The method of claim 4 , wherein the set of phrases includes one or more of: a noun, an adjective, and a noun-adjective pair.

6. The method of claim 1 , wherein the likelihood is expressed as a respective probability of the first image matching a respective label in the set of training labels.

7. The method of claim 1 , wherein the first image cluster corresponds to a topic not represented in the set of training labels.

8. The method of claim 1 , further comprising storing the first signature in association with the first image.

9. A computer system for facilitating cascading image clustering, the system comprising:

a processor; and

a storage device storing instructions that when executed by the processor cause the processor to perform a method, the method comprising:

generating a set of training labels from captions of feedback images in a first set of user reviews;

training an image classifier with the set of training labels and the feedback images in the first set of user reviews;

generating a first signature for a first image in feedback images in a second set of user reviews using the image classifier, wherein the first signature indicates a likelihood of the first image matching a respective label in the set of training labels; and

allocating the first image to a first image cluster based on the first signature without relying on labels in the set of training labels.

10. The computer system of claim 9 , wherein allocating the first image to the first image cluster comprises:

determining a cosine distance between the first signature and signatures for rest of the feedback images in the second set of user reviews; and

determining that the cosine distance is below a threshold.

11. The computer system of claim 9 , wherein the first image cluster further comprises neighbor images of the first image; and

wherein the method further comprises determining whether to merge the first image cluster with a second image cluster based on an average distance between a respective image of the first image cluster and a respective image of the second image cluster.

12. The computer system of claim 9 , wherein generating the set of training labels comprises:

identifying a set of phrases frequently appearing in the captions of feedback images in the first set of user reviews by applying text analysis on the captions of feedback images; and

allocating a predetermined number of most frequent phrases in the set as training labels.

13. The computer system of claim 12 , wherein the set of phrases includes one or more of: a noun, an adjective, and a noun-adjective pair.

14. The computer system of claim 9 , wherein the likelihood is expressed as a respective probability of the first image matching a respective label in the set of training labels.

15. The computer system of claim 9 , wherein the first image cluster corresponds to a topic not represented in the set of training labels.

16. The computer system of claim 9 , wherein the method further comprises storing the first signature in association with the first image.

17. The computer system of claim 9 , wherein the likelihood is expressed as a respective probability of the first image matching a respective label in the set of training labels.

18. A non-transitory computer-readable storage medium storing instructions that when executed by a computer cause the computer to perform a method, the method comprising:

generating a set of training labels from captions of feedback images in a first set of user reviews;

training an image classifier with the set of training labels and the feedback images in the first set of user reviews;

generating a first signature for a first image in feedback images in a second set of user reviews using the image classifier, wherein the first signature indicates a likelihood of the first image matching a respective label in the set of training labels; and

allocating the first image to a first image cluster based on the first signature without relying on labels in the set of training labels.

19. The computer-readable storage medium of claim 18 , wherein allocating the first image to the first image cluster comprises:

determining a cosine distance between the first signature and signatures for rest of the feedback images in the second set of user reviews; and

determining that the cosine distance is below a threshold.

20. The computer-readable storage medium of claim 18 , wherein generating the set of training labels comprises:

identifying a set of phrases frequently appearing in the captions of feedback images in the first set of user reviews by applying text analysis on the captions of feedback images; and

allocating a predetermined number of most frequent phrases in the set as training labels.

Assignments (6)
RELEASE OF SECURITY INTEREST Recorded Apr 13, 2022
From: WELLS FARGO BANK NA
To: MEDALLION, INC
Reel/Frame 059581/0865 →
CORRECTIVE ASSIGNMENT TO CORRECT THE THE LIST OF PATENT PROPERTY NUMBER TO INCLUDE TWO PATENTS THAT WERE MISSING FROM THE ORIGINAL FILING PREVIOUSLY RECORDED AT REEL: 057968 FRAME: 0430. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Nov 1, 2021
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
To: MEDALLIA, INC.
Reel/Frame 057982/0092 →
SECURITY INTEREST Recorded Oct 29, 2021
From: MEDALLIA, INC.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 057964/0016 →
RELEASE OF SECURITY INTEREST Recorded Oct 29, 2021
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
To: MEDALLIA, INC.
Reel/Frame 057968/0430 →
SECURITY INTEREST Recorded Jul 28, 2021
From: MEDALLIA, INC.
To: WELLS FARGO BANK, NATIONAL ASSOCIATION
Reel/Frame 057011/0012 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 17, 2017
From: YEAGER, ANDREW J.; FANG, JI
To: MEDALLIA, INC.
Reel/Frame 043319/0484 →
Continuity (1)
Related Publication 20190042880A1 · Feb 7, 2019