High Volume Traffic Handling for Ordering High Demand Products
A light-weight system is employed to meter traffic into an ecommerce system when the expected level of traffic would cause performance instability and other issues. A distribution service system logically sits in front of the ecommerce system when traffic is or is expected to be extraordinarily high. Users complete a page form indicating interest in purchasing an item. High-speed logging of the request record is performed by the distribution service engine. Basic preliminary filter services are applied to the file with records failing preliminary checks flagged or removed. The remaining records are presented to a distribution engine. A distribution algorithm determines an optimal policy for allowing the users to place orders, specifying the particular time period allowed, which has the effect of metering orders into the system at a rate at which the system can continue to perform optimally.
1 . A system for protecting an online ecommerce system from extraordinarily high traffic for a high demand product, the system comprising:
a first server associated with a website selling products or services of high demand, the server comprising a processor, memory, and computer instructions stored in memory which when executed by the processor perform the functions of offering products or services for purchase;
a second server associated with an ecommerce system, providing a full suite of ecommerce functions and configured for optimal performance at a normal rate of traffic, the server comprising a processor, memory, and computer instructions stored in memory which when executed by the processor perform the functions of the ecommerce system;
a third server associated with a distribution service logically placed in front of the ecommerce system during periods of very high traffic, the server comprising a processor, memory, and computer instructions stored in memory which when executed by the processor perform the method of metering traffic to the ecommerce system by:
receiving requests from a large number of users, the requests indicating user interest in purchasing a product for which expected traffic may exceed the performance limits of the second server;
capturing request information and subject it to preliminary processing;
employing a distribution algorithm to determine the number and time that the users may access the ecommerce system to place an order;
restricting the user to the allotted time in order to meter traffic into the ecommerce system at an acceptable rate.
2 . The system of claim 1 where the second server further comprises a fraud module accessible to the third server in order to perform preliminary processing related to fraud.
3 . A method for protecting an online ecommerce system from extraordinarily high traffic for a high demand product, the method comprising:
receiving requests from a large number of users, the requests indicating user interest in purchasing a product for which expected traffic may exceed the performance limits of the second server;
capturing request information and subject it to preliminary processing;
employing a distribution algorithm to determine the number and time that the users may access the ecommerce system to place an order;
restricting the user to the allotted time in order to meter traffic into the ecommerce system at an acceptable rate.
4 . The method of claim 3 wherein preliminary processing includes removing duplicate records and doing a preliminary fraud evaluation.
5 . The method of claim 3 wherein the distribution service is operatively configured to monitor inventory and the traffic approaching the ecommerce system.