System and method for targeted marketing and consumer resource management
An aggregated programs platform provides consumers with the ability to manage and consolidate the benefits and offerings of the consumers' available affinity, rewards, loyalty, health and wellness programs. The aggregated programs platform provides consumers with the ability receive real-time benefits at a point of sale based on identified products for purchase being associated with particular program providers' programs. Additionally, the aggregated programs platform provides providers with access to consumers in an informed and focused way.
1 . An aggregated programs platform system for providing a consumer value, the aggregated programs platform system comprising a processor and a non-transitory computer readable memory storing executable instructions, the processor executing the executable instructions to cause the aggregated programs platform system to:
provide the consumer with a targeted communication, wherein the targeted communication is associated with a universal program identifier and related to product information.
2 . The aggregated programs platform system of claim 1 , wherein the universal program identifier is associated with a consumer account.
3 . The aggregated programs platform system of claim 1 , wherein the targeted communication comprises a reward, a discount, a rebate, a loyalty offering, points, an advertisement, offers, savings, coupons, or combinations thereof.
4 . The aggregated programs platform system of claim 1 , wherein the product information identifies an item the consumer has selected for purchase.
5 . The aggregated programs platform system of claim 1 , wherein the product information is a Universal Product Code (UPC) or a Stock Keeping Unit (SKU).
6 . The aggregated programs platform system of claim 4 , wherein the consumer has selected a plurality of items for purchase.
7 . The aggregated programs platform system of claim 4 or 6 , wherein the consumer is provided a plurality of targeted communications.
8 . The aggregated programs platform system of claim 7 , wherein the plurality of targeted communications are related to at least two different program providers.
9 . The aggregated programs platform system of claim 7 , wherein the consumer may select which of the plurality of targeted communications to accept.
10 . The aggregated programs platform system of claim 8 , wherein the consumer may select which of the plurality of targeted offers to accept.
11 . The aggregated programs platform system of claim 7 , wherein at least one of the plurality of targeted communications is applied by the system as a line item adjustment to a transaction total.
12 . The aggregated programs platform system of claim 7 , wherein at least one of the plurality of targeted communications is applied to a consumer account.
13 . The aggregated programs platform system of claim 12 , wherein the consumer can accept or reject the at least one of the plurality of targeted communications at any time.
14 . A computer-implemented method for targeted communications, performed by an enterprise infrastructure comprising a processor and a non-transitory computer readable memory storing executable instructions, the processor executing the executable instructions to cause the enterprise infrastructure to perform the method comprising:
providing a consumer with a plurality of targeted communications, wherein each of the plurality of targeted communications are associated with a universal program identifier and are related to product information.
15 . The method of claim 14 , wherein at least two of the plurality of targeted communications are related to different program providers.
16 . The method of claim 14 , wherein the consumer selects which program providers from which to receive targeted communications.
17 . The method of claim 14 , wherein at least one of the plurality of targeted communications is applied as a line item adjustment to a transaction total.
18 . The method of claim 14 , wherein at least one of the plurality of targeted communications is applied to a consumer account.
19 . The method of claim 14 , wherein the product information is a Universal Product Code (UPC) or a Stock Keeping Unit (SKU).
20 . An enterprise infrastructure for providing a consumer a real-time value at a merchant point of sale as part of an aggregated programs platform, the enterprise infrastructure comprising a processor and a memory storing executable instructions, the processor executing the executable instructions to cause the enterprise infrastructure to:
receive, by the enterprise infrastructure, from a point-of-sale (POS), transaction data for a consumer involved in a transaction;
determine, by the enterprise infrastructure, using transaction data received from the POS, whether the consumer at the POS is part of the aggregated programs platform;
identify, by the enterprise infrastructure, using transaction data received from the POS, a targeted communication for an item scanned at the POS;
identify, by the enterprise infrastructure, using transaction data received from the POS, a program provider associated the targeted communication;
determine, by the enterprise infrastructure, using transaction data received from the POS, that the consumer is eligible to receive the targeted communication associated with the program provider; and
provide, by the enterprise infrastructure, in real-time, the targeted communication to the consumer.