IP Library Granted Patent US 10,402,605
Granted Patent B2
US 10,402,605 · App. 15/806,030 · Granted Sep 3, 2019

Dynamically changing a tag's displayed content responsive to detected customer handling thereof

Inventors: Melwyn F. Sequeira (Plantation, FL); Hubert A. Patterson (Boca Raton, FL); Mohammad Mohiuddin (Boynton Beach, FL)
Assignee: Sensormatic Electronics, LLC
G06K7/10366G06Q10/087G06Q30/0201G06Q30/0202G06T11/60G08B13/248G08B13/2417G08B13/2462G06F3/04842G06Q20/206G06Q30/0205
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Quick Facts
Patent No.
US 10,402,605
App. No.
15/806,030
Granted
Sep 3, 2019
Kind
B2
Abstract

Systems and methods for dynamically changing displayed content of a first tag. The methods comprising: detecting when an individual is in proximity to the first tag or when an item, to which the first tag is coupled, is being handled by the individual; identifying at least one first accessory for the item or at least one first related product that can be used in conjunction with or as an alternative to the item; obtaining information for the identified at least one first accessory or related product that is to be presented to the individual; and dynamically changing the displayed content of the first tag to include the obtained information while the individual is still in proximity to the first tag or handling the item.

Claims (61)

1. A method for dynamically changing displayed content of a first tag, comprising:

detecting when an individual is in proximity to the first tag or when an item, to which the first tag is coupled, is being handled by the individual;

determining whether the first tag is where the first tag should be located in a facility;

performing the following operations when a determination is made that the first tag is where the first tag should be located in the facility:

identifying at least one first accessory for the item or at least one first related product that can be used in conjunction with or as an alternative to the item;

obtaining information for the identified at least one first accessory or related product that is to be presented to the individual; and

dynamically changing the displayed content of the first tag to include the obtained information while the individual is still in proximity to the first tag or handling the item;

changing the displayed content of the first tag to indicate that the first tag is currently misplaced, when a determination is made that the first tag is not where the first tag should be located in the facility.

2. The method according to claim 1 , further comprising changing the displayed content of the first tag to indicate that there is a larger selection of the same or similar items in a given area of the facility, when a determination is made that the first tag is not where the first tag should be located within the facility.

3. The method according to claim 1 , further comprising selecting the at least one first accessory from a plurality of accessories based on the item's current location and the locations of the accessories.

4. The method according to claim 1 , further comprising selecting the at least one first related product from a plurality of related products based on the item's current location and locations of the related products.

5. The method according to claim 1 , further comprising:

monitoring the first tag's location within the facility to detect when the first tag's physical location changes; and

dynamically changing the displayed content to include information for at least one second accessory or related product that is physically located closest to the first tag's new physical location.

6. The method according to claim 1 , further comprising receiving by the first tag a user-software interaction to view additional information for the at least one first accessory or related product.

7. The method according to claim 1 , further comprising:

determining an operational state of the item when (a) the item is on display and (b) a detection has been made that the individual is in proximity to the first tag or that the item is being handled by the individual; and

performing at least one remedial measure when the operational state is not one in which the item's features are being adequately presented to the individual.

8. The method according to claim 7 , wherein the at least one remedial measure comprises:

causing the first tag's display to indicate that a fully operational item of the same type is on display in a given area of a facility;

causing a second tag of the fully operational displayed item to include an output for capturing the individual's interest; or

notifying store personnel of the individual's interest in the item and the item's current operational state.

9. A system, comprising:

a first tag comprising a sensor to detect when an individual is in proximity to the first tag or when an item, to which the first tag is coupled, is being handled by the individual;

a processor comprising at least one of the first tag and a remote computing device; and

a non-transitory computer-readable storage medium comprising programming instructions that are configured to cause the processor to implement a method for dynamically changing displayed content of the first tag, wherein the programming instructions comprise instructions to:

determine whether the first tag is where the first tag should be located in the facility;

cause the following operations to be performed when a determination is made that the first tag is where the first tag should be located in the facility:

identifying at least one first accessory for the item or at least one first related product that can be used in conjunction with or as an alternative to the item, in response to a detection that the individual is in proximity to the first tag or that the item is being handled by the individual;

obtaining information for the identified at least one first accessory or related product that is to be presented to the individual; and

causing the displayed content of the first tag to be dynamically changed to include the obtained information while the individual is still in proximity to the first tag or handling the item; and

change the displayed content of the first tag to indicate that the first tag is current misplaced, when a determination is made that the first tag is not where the first tag should be located in the facility.

10. The system according to claim 9 , wherein the programming instructions further comprise instructions to change the displayed content of the first tag to indicate that there is a larger selection of the same or similar items in a given area of the facility, when a determination is made that the first tag is not where the first tag should be located within the facility.

11. The system according to claim 9 , wherein the programming instructions further comprise instructions to select the at least one first accessory from a plurality of accessories based on the item's current location and the locations of the accessories.

12. The system according to claim 9 , wherein the programming instructions further comprise instructions to select the at least one first related product from a plurality of related products based on the item's current location and locations of the related products.

13. The system according to claim 9 , wherein the programming instructions further comprise instructions to:

monitor the first tag's location within the facility to detect when the first tag's physical location changes; and

dynamically change the displayed content to include information for at least one second accessory or related product that is physically located closest to the first tag's new physical location.

14. The system according to claim 9 , wherein the first tag receives a user-software interaction to view additional information for the at least one first accessory or related product.

15. The system according to claim 9 , wherein the programming instructions further comprise instructions to:

determine an operational state of the item when (a) the item is on display and (b) a detection has been made that the individual is in proximity to the first tag or that the item is being handled by the individual; and

perform at least one remedial measure when the operational state is not one in which the item's features are being adequately presented to the individual.

16. The system according to claim 15 , wherein the at least one remedial measure comprises:

causing the first tag's display to indicate that a fully operational item of the same type is on display in a given area of a facility;

causing a second tag of the fully operational displayed item to include an output for capturing the individual's interest; or

notifying store personnel of the individual's interest in the item and the item's current operational state.

17. A method for dynamically changing displayed content of a first tag, comprising:

detecting when an individual is in proximity to the first tag or when an item, to which the first tag is coupled, is being handled by the individual;

identifying at least one first accessory for the item or at least one first related product that can be used in conjunction with or as an alternative to the item;

obtaining information for the identified at least one first accessory or related product that is to be presented to the individual;

dynamically changing the displayed content of the first tag to include the obtained information while the individual is still in proximity to the first tag or handling the item;

determining whether the first tag is where the first tag should be located within a facility; and

changing the displayed content of the first tag to indicate that the first tag is currently misplaced, when a determination is made that the first tag is not where the first tag should be located within the facility.

18. A system, comprising:

a first tag comprising a sensor to detect when an individual is in proximity to the first tag or when an item, to which the first tag is coupled, is being handled by the individual;

a processor comprising at least one of the first tag and a remote computing device; and

a non-transitory computer-readable storage medium comprising programming instructions that are configured to cause the processor to implement a method for dynamically changing displayed content of the first tag, wherein the programming instructions comprise instructions to:

identify at least one first accessory for the item or at least one first related product that can be used in conjunction with or as an alternative to the item, in response to a detection that the individual is in proximity to the first tag or that the item is being handled by the individual;

obtain information for the identified at least one first accessory or related product that is to be presented to the individual; and

cause the displayed content of the first tag to be dynamically changed to include the obtained information while the individual is still in proximity to the first tag or handling the item;

wherein the programming instructions further comprise instructions to change the displayed content of the first tag to indicate that the first tag is currently misplaced, when a determination is made that the first tag is not where the first tag should be located within the facility.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 3, 2018
From: TYCO FIRE & SECURITY GMBH
To: SENSORMATIC ELECTRONICS, LLC
Reel/Frame 047188/0715 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 2, 2018
From: TYCO FIRE & SECURITY GMBH
To: SENSORMATIC ELECTRONICS, LLC
Reel/Frame 047182/0674 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 7, 2017
From: SEQUEIRA, MELWYN F.; PATTERSON, HUBERT A.; MOHIUDDIN, MOHAMMAD
To: TYCO FIRE & SECURITY GMBH
Reel/Frame 044057/0490 →
Continuity (2)
Provisional Application 62476532 · Mar 24, 2017
Related Publication 20180276690A1 · Sep 27, 2018