IP Library Granted Patent US 10,937,070
Granted Patent B2
US 10,937,070 · App. 15/873,285 · Granted Mar 2, 2021

Collaborative filtering to generate recommendations

Inventors: Sumant Sahoo (Bangalore, IN); Ramakanth Kanagovi (Bangalore, IN)
Assignee: Dell Products L.P.
G06Q30/0282G06F16/9535G06F16/9536G06F17/17G06Q10/067G06Q30/0201
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Quick Facts
Patent No.
US 10,937,070
App. No.
15/873,285
Granted
Mar 2, 2021
Kind
B2
Abstract

A system, method, and computer-readable medium are disclosed for performing a recommendation operation, comprising: optimizing a product list to provide an optimized product list for use when generating a recommendation for an account; optimizing a neighbor set to provide an optimized neighbor set for use when generating the recommendation for the account; boosting a self-cosine similarity metric to provide a boosted self-cosine similarity metric, the self-cosine similarity metric corresponding to the account; and, providing a recommendation for the account, the recommendation being based on the optimized product list, the optimized neighbor set and the boosted self-cosine similarity metric.

Claims (97)

1. A computer-implementable method for performing a recommendation operation, comprising:

optimizing a product list to provide an optimized product list for use when generating a recommendation for an account, the optimized product list comprising a plurality of information handling systems, each of the plurality of information handling systems comprising a plurality of components;

optimizing a neighbor set to provide an optimized neighbor set for use when generating the recommendation for the account, the neighbor set representing interactions of other users from a same type of business;

boosting a self-cosine similarity metric to provide a boosted self-cosine similarity metric, the self-cosine similarity metric corresponding to the account, the boosted self-cosine metric being based upon past purchases of the account, the boosted self-cosine metric using a homogeneity factor of the account;

providing a recommendation for components to include in a product for the account, the recommendation being based on the optimized product list, the optimized neighbor set and the boosted self-cosine similarity metric;

fabricating the product via a custom product fabrication system, the product being fabricated to include components identified via the recommendation;

generating the homogeneity factor for the account as:

Homogeneity Factor (HF)=(Total number of Line of Businesses (LOBs))÷(Number of LOBs an account has purchased in the past)

generating a revenue proportion value, the revenue proportion value representing revenue of the account by business segment, the revenue proportion value being calculated as:

Revenue proportion (RP)=(AR for a LOB+PP for a LOB)÷(AR for all LOBs+PP for all LOBs)

For each account:

AR=Per quarter average revenue for each LOB

PP=Weighted Open Pipeline for immediate next quarter for each LOB

generating a rank threshold derived from each neighbor set, the rank threshold being calculated as:

Rank Threshold (RT)=1÷(Lowest Account Coverage (%))

where RT is the number of accounts in the neighbor set;

generating a single dimension representation of lines of business having a revenue proportion for the account, the single dimension representation of lines of business being calculated as:

Single dimension representation of LOB RPs (TRP)=Transpose (RP Matrix) m by n *(PC1 Loadings) n by 1 ;

generating a weighted average score, the weighted average score using a boosted self-cosine similarity metric for the account and boosted self-cosine similarity metrics for each neighbor account; and,

using the weighted average score to learn recommendations from the account and the neighbor accounts.

2. The method of claim 1 , further comprising:

normalizing the boosted self-cosine metric, the normalizing providing an adjusted boosted self-cosine metric.

3. The method of claim 1 , wherein:

the recommendation operation uses collaborative filtering with self-boosted and principal component adjusted weights using an optimal neighbor set to generate recommendations.

4. The method of claim 1 , wherein:

the recommendation operation is tailored for business to business (B2B) transactions.

5. The method of claim 1 , wherein:

an interaction of the account is normalized via a principal component approach so that the recommendation operation learns from neighbors of the account.

6. The method of claim 1 , wherein:

the recommendation operation considers an open sales pipeline when generating the recommendation.

7. A system comprising:

a processor;

a data bus coupled to the processor; and

a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations and comprising instructions executable by the processor and configured for:

optimizing a product list to provide an optimized product list for use when generating a recommendation for an account, the optimized product list comprising a plurality of information handling systems, each of the plurality of information handling systems comprising a plurality of components;

optimizing a neighbor set to provide an optimized neighbor set for use when generating the recommendation for the account, the neighbor set representing interactions of other users from a same type of business;

boosting a self-cosine similarity metric to provide a boosted self-cosine similarity metric, the self-cosine similarity metric corresponding to the account, the boosted self-cosine metric being based upon past purchases of the account the boosted self-cosine metric taking into account a homogeneity factor of the account;

providing a recommendation for components to include in a product for the account, the recommendation being based on the optimized product list, the optimized neighbor set and the boosted self-cosine similarity metric;

fabricating the product via a custom product fabrication system, the product being fabricated to include components identified via the recommendation;

generating the homogeneity factor for the account as:

Homogeneity Factor (HF)=(Total number of Line of Businesses (LOBs))÷(Number of LOBs an account has purchased in the past)

generating a revenue proportion value, the revenue proportion value representing revenue of the account by business segment, the revenue proportion value being calculated as:

Revenue proportion (RP)=(AR for a LOB+PP for a LOB)÷(AR for all LOBs+PP for all LOBs)

For each account:

AR=Per quarter average revenue for each LOB

PP=Weighted Open Pipeline for immediate next quarter for each LOB

generating a rank threshold derived from each neighbor set, the rank threshold being calculated as:

Rank Threshold (RT)=1÷(Lowest Account Coverage (%))

where RT is the number of accounts in the neighbor set;

generating a single dimension representation of lines of business having a revenue proportion for the account, the single dimension representation of lines of business being calculated as:

Single dimension representation of LOB RPs (TRP)=Transpose (RP Matrix) m by n *(PC1 Loadings) n by 1 ;

generating a weighted average score, the weighted average score using a boosted self-cosine similarity metric for the account and boosted self-cosine similarity metrics for each neighbor account; and,

using the weighted average score to learn recommendations from the account and the neighbor accounts.

8. The system of claim 7 , wherein the instructions executable by the processor are further configured for:

normalizing the boosted self-cosine metric, the normalizing providing an adjusted boosted self-cosine metric.

9. The system of claim 7 , wherein:

the recommendation operation uses collaborative filtering with self-boosted and principal component adjusted weights using an optimal neighbor set to generate recommendations.

10. The system of claim 7 , wherein:

the recommendation operation is tailored for business to business (B2B) transactions.

11. The system of claim 7 , wherein:

an interaction of the account is normalized via a principal component approach so that the recommendation operation learns from neighbors of the account.

12. The system of claim 7 , wherein:

the recommendation operation considers an open sales pipeline when generating the recommendation.

13. A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer executable instructions configured for:

optimizing a product list to provide an optimized product list for use when generating a recommendation for an account, the optimized product list comprising a plurality of information handling systems, each of the plurality of information handling systems comprising a plurality of components;

optimizing a neighbor set to provide an optimized neighbor set for use when generating the recommendation for the account, the neighbor set representing interactions of other users from a same type of business;

boosting a self-cosine similarity metric to provide a boosted self-cosine similarity metric, the self-cosine similarity metric corresponding to the account, the boosted self-cosine metric being based upon past purchases of the account the boosted self-cosine metric taking into account a homogeneity factor of the account;

providing a recommendation for components to include in a product for the account, the recommendation being based on the optimized product list, the optimized neighbor set and the boosted self-cosine similarity metric;

fabricating the product via a custom product fabrication system, the product being fabricated to include components identified via the recommendation;

generating the homogeneity factor for the account as:

Homogeneity Factor (HF)=(Total number of Line of Businesses (LOBs))÷(Number of LOBs an account has purchased in the past)

generating a revenue proportion value, the revenue proportion value representing revenue of the account by business segment, the revenue proportion value being calculated as:

Revenue proportion (RP)=(AR for a LOB+PP for a LOB)÷(AR for all LOBs+PP for all LOBs)

For each account:

AR=Per quarter average revenue for each LOB

PP=Weighted Open Pipeline for immediate next quarter for each LOB

generating a rank threshold derived from each neighbor set, the rank threshold being calculated as:

Rank Threshold (RT)=1÷(Lowest Account Coverage (%))

where RT is the number of accounts in the neighbor set;

generating a single dimension representation of lines of business having a revenue proportion for the account, the single dimension representation of lines of business being calculated as:

Single dimension representation of LOB RPs (TRP)=Transpose (RP Matrix) m by n *(PC1 Loadings) n by 1 ;

generating a weighted average score, the weighted average score using a boosted self-cosine similarity metric for the account and boosted self-cosine similarity metrics for each neighbor account; and,

using the weighted average score to learn recommendations from the account and the neighbor accounts.

14. The non-transitory, computer-readable storage medium of claim 13 , wherein the computer executable instructions are further configured for:

normalizing the boosted self-cosine metric, the normalizing providing an adjusted boosted self-cosine metric.

15. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the recommendation operation uses collaborative filtering with self-boosted and principal component adjusted weights using an optimal neighbor set to generate recommendations.

16. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the recommendation operation is tailored for business to business (B2B) transactions.

17. The non-transitory, computer-readable storage medium of claim 13 , wherein:

an interaction of the account is normalized via a principal component approach so that the recommendation operation learns from neighbors of the account.

18. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the recommendation operation considers an open sales pipeline when generating the recommendation.

19. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the computer executable instructions are deployable to a client system from a server system at a remote location.

20. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the computer executable instructions are provided by a service provider to a user on an on-demand basis.

Assignments (8)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC IP HOLDING COMPANY LLC
Reel/Frame 071642/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (045482/0131) Recorded May 20, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO WYSE TECHNOLOGY L.L.C.)
Reel/Frame 061749/0924 →
RELEASE OF SECURITY INTEREST AT REEL 045482 FRAME 0395 Recorded Nov 2, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 058298/0314 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
SECURITY AGREEMENT Recorded Mar 21, 2019
From: CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 049452/0223 →
PATENT SECURITY AGREEMENT (CREDIT) Recorded Mar 1, 2018
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; WYSE TECHNOLOGY L.L.C.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 045482/0395 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Mar 1, 2018
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 045482/0131 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 17, 2018
From: SAHOO, SUMANT; KANAGOVI, RAMAKANTH
To: DELL PRODUCTS L.P.
Reel/Frame 044641/0063 →