COMBINING ORDERS FROM MULTIPLE CUSTOMERS TO A SELLER IN E-COMMERCE
A method to aggregate orders in order to achieve benefits such as sharing or avoiding shipping costs from e-commerce merchants by combining orders being delivered to friends or addresses in neighboring locations or temporary pickup locations.
1 . A method for a merchant computer combining online orders from a plurality of customers, comprising the steps of:
the merchant computer accepting a provisional order from a customer at a shipping address;
the merchant computer searching for provisional orders from other customers which are eligible for combination with the provisional order from the customer at the shipping address;
the merchant computer combining the provisional order from the customer at the shipping address with at least one provisional order from at least one other customers which are eligible for combination into a combined order; and
the merchant computer sending an instruction to ship the items in the combined order.
2 . The method of claim 1 , further comprising the step of the merchant computer accepting an opt-in from a customer, indicating that the customer desires to participate in the method.
3 . The method of claim 2 , in which the opt-in includes a ZIP code and a radius within the zip code where the customer is willing to receive items shipped.
4 . The method of claim 2 , in which the opt-in includes an indication by the customer whether the customer is willing to use the customer's shipping address for items ordered by other customers.
5 . The method of claim 1 , wherein the step of the merchant computer accepting the provisional order from a customer, further comprises the merchant computer accepting a location for order pickup.
6 . The method of claim 1 , wherein the step of the merchant computer accepting the provisional order from a customer further comprises the merchant computer accepting a time frame for order pickup.
7 . The method of claim 1 , wherein the step of the merchant computer accepting the provisional order from a customer further comprises the merchant computer accepting a designated time frame for an order to be placed if no combination of orders appears possible.
8 . The method of claim 1 , further comprising the step, after the step of the merchant computer accepting the provisional order, of the merchant computer determining that the provisional order is eligible for order combination.
9 . The method of claim 1 , in which the step of the merchant computer searching for provisional orders from other customers is performed as a batch program on a determined schedule.
10 . The method of claim 1 , further comprising the step of the merchant computer notifying the customer at the shipping address and the at least one customer whose at least one provisional order has been combined with the provisional order from the customer at the shipping address that the provisional orders have been combined.
11 . The method of claim 1 , in which the step of the merchant computer searching for provisional orders from other customers comprises comparing location information about the shipping address for the customer at the shipping address to location information for the shipping address for the at least one provisional order from at least one other customer, and considering a provisional order to be eligible for combination if the comparison of the location information meets a selected proximity criterion.
12 . The method of claim 11 , in which the proximity criterion comprises a radial distance between the shipping address of the customer and the shipping address of the at least one provisional order from at least one other customer.
13 . The method of claim 11 , in which the proximity criterion comprises the shipping address of the customer and the shipping address of the at least one provisional order from at least one other customer being in the same ZIP code.
14 . The method of claim 11 , in which the proximity criterion comprises the shipping address of the customer and the shipping address of the at least one provisional order from at least one other customer being within a radial distance from a location of a central shipping point.