Techniques for securing a dropspot
Methods and systems are described for enabling secure access using a security and/or automation system. According to at least one embodiment, an apparatus for enabling secure access using a security and/or automation system includes a processor, a memory in electronic communication with the processor, and instructions stored in the memory which are executable by a processor to determine information regarding a service associated with a premises, detect a service personnel associated with the service arriving at the premises; unarm a designated area within the premises and verify that a remaining area within the premises is armed, and provide instructions to the service personnel regarding how to access the designated area within the premises.
1. A method for enabling secure access using a security and/or automation system, comprising:
determining, by a control panel of the security and/or automation system, information regarding a service associated with a premises;
detecting, by the control panel, a service personnel associated with the service arriving at the premises;
receiving, by the control panel, an input identifying a virtual boundary of a designated area within the premises;
determining the virtual boundary of the designated area based at least in part on receiving the input identifying the virtual boundary, wherein a remaining area within the premises is located outside the virtual boundary;
unarming, by the control panel, the designated area within the premises based at least in part on the input identifying the virtual boundary and verifying that the remaining area within the premises is armed, wherein the designated area within the premises is based at least in part on a type of the service;
providing, by the control panel, instructions to the service personnel regarding how to access the designated area within the premises; and
transmitting, for display on a device of the service personnel, the virtual boundary of the designated area, wherein the virtual boundary is superimposed over a real-time camera feed of the designated area.
2. The method of claim 1 , wherein determining information regarding the service comprises:
receiving real-time usage data of a resource associated with the service from a sensor;
predicting a future change in condition associated with the resource based at least in part on the real-time usage data; and
automatically scheduling the service personnel to visit the premises and perform an action associated with the service based at least in part on the predicted future change.
3. The method of claim 1 , further comprising:
receiving a real-time camera feed of the designated area from the device of the service personnel;
updating the real-time camera feed by superimposing the virtual boundary over the real-time camera feed of the designated area, wherein the virtual boundary is superimposed using one or more techniques to generate an augmented reality; and
transmitting the updated real-time camera feed for display on the device of the service personnel.
4. The method of claim 1 , wherein receiving the input identifying the virtual boundary further comprises:
receiving the input identifying the virtual boundary from a user of the security and/or automation system.
5. The method of claim 4 , wherein receiving the input comprises:
transmitting to the user of the security and/or automation system, an image of the premises and the type of the service; and
receiving a tactile input identifying the virtual boundary of the designated area on the image of the premises.
6. The method of claim 1 , wherein providing the instructions to the service personnel comprises:
transmitting access information to the service personnel based at least in part on detecting the service personnel, wherein the access information comprises at least one of a random code, a personal identification number (PIN), or other instructions to detect the virtual boundary of the designated area prior to providing the service, or any combination thereof.
7. The method of claim 6 , further comprising:
receiving authentication information associated with the service personnel, wherein the authentication information is based at least in part on the transmitted access information; and
verifying the authentication information associated with the service personnel, wherein unarming the designated area within the premises is based at least in part on the verifying.
8. The method of claim 1 , further comprising:
tracking real-time usage data of a resource associated with the service;
retrieving, from a database, historical usage data associated with the service based at least in part on the tracking; and
identifying an upcoming instance of the service based at least in part on the real-time usage data and the historical usage data, wherein determining information regarding the service is based at least in part on the identifying.
9. The method of claim 8 , further comprising:
identifying a schedule information associated with an occupant of the premises; and
automatically scheduling the service personnel to visit the premises and perform an action associated with the service based at least in part on the schedule information of the occupant of the premises.
10. The method of claim 8 , wherein automatically scheduling the service personnel comprises:
transmitting, to a device of the service provider, a message indicating a service request, wherein the message comprises at least one of a payment information, a geolocation information of the premises, a contact information of an occupant, or any combination thereof; and
receiving, from the device, a confirmation message in response to the service request.
11. The method of claim 1 , further comprising:
upon determining a secure completion of the service, sending a completion notification to a user of the security and/or automation system, wherein the completion notification comprises at least one of information regarding the completion of the service, an image of the designated area after completion of the service, or a combination thereof.
12. The method of claim 1 , wherein the service is a premises management service or a personal service related to an individual associated with the premises.
13. The method of claim 12 , wherein the premises management service comprises at least one of a gardening and lawn care service, an internet-provider service, a housekeeping service, a laundry service, a plumbing service, a maintenance service, a termite and pest control service, a water softener service, or any combination thereof.
14. The method of claim 12 , wherein the personal service comprises at least one of a delivery service, a babysitting service, a nursing care service, a pet sitting service, a medical provider visit service, or any combination thereof.
15. An apparatus for security and/or automation systems, comprising:
a processor;
memory in electronic communication with the processor; and
instructions stored in the memory, the instructions being executable by the processor to:
determine, by a control panel of a security and/or automation system, information regarding a service associated with a premises;
detect, by the control panel, a service personnel associated with the service arriving at the premises;
receive, by the control panel, an input identifying a virtual boundary of a designated area within the premises;
determine the virtual boundary of the designated area based at least in part on receiving the input identifying the virtual boundary, wherein a remaining area within the premises is located outside the virtual boundary;
unarm, by the control panel, the designated area within the premises based at least in part on the input identifying the virtual boundary and verifying that the remaining area within the premises is armed, wherein the designated area within the premises is based at least in part on a type of the service;
provide, by the control panel, instructions to the service personnel regarding how to access the designated area within the premises; and
transmit, for display on a device of the service personnel, the virtual boundary of the designated area, wherein the virtual boundary is superimposed over a real-time camera feed of the designated area.
16. The apparatus of claim 15 , wherein the instructions are further executable by the processor to:
receive real-time usage data of a resource associated with the service from a sensor;
predict a future change in condition associated with the resource based at least in part on the real-time usage data; and
automatically schedule the service personnel to visit the premises and perform an action associated with the service based at least in part on the predicted future change.
17. The apparatus of claim 15 , wherein the instructions are further executable by the processor to:
receive a real-time camera feed of the designated area from the device of the service personnel;
update the real-time camera feed by superimposing the virtual boundary over the real-time camera feed of the designated area, wherein the virtual boundary is superimposed using one or more techniques to generate an augmented reality; and
transmit the updated real-time camera feed for display on the device of the service personnel.
18. A non-transitory computer-readable medium storing computer-executable code thereon, the code executable by a processor to perform steps comprising:
determine, by a control panel of a security and/or automation system, information regarding a service associated with a premises;
detect, by the control panel, a service personnel associated with the service arriving at the premises;
receive, by the control panel, an input identifying a virtual boundary of a designated area within the premises;
determine the virtual boundary of the designated area based at least in part on receiving the input identifying the virtual boundary, wherein a remaining area within the premises is located outside the virtual boundary;
unarm, by the control panel, the designated area within the premises based at least in part on the input identifying the virtual boundary and verifying that the remaining area within the premises is armed, wherein the designated area within the premises is based at least in part on a type of the service;
provide, by the control panel, instructions to the service personnel regarding how to access the designated area within the premises; and
transmit, for display on a device of the service personnel, the virtual boundary of the designated area, wherein the virtual boundary is superimposed over a real-time camera feed of the designated area.