Location specific dispatch resolution system
A central dispatch system for transmitting a service call from a consumer to a service provider includes a central resolution system coupled to a plurality of location specific resolution systems. Each of the location specific resolution systems is coupled with a location specific forms database. The central dispatch system creates a query to the central resolution system comprising a location of the service call and one or more tags to the central resolution system submits the query to one of the plurality of location specific resolution system based on the location of the service call. The local resolution system prepares a service request for one of the service providers comprising one or more forms selected based on the tags. The forms may be pre-filled with information provided by the consumer to the central dispatch system.
1. A system for transmitting a service call from a consumer to a service provider comprising:
a central resolution system coupled to a plurality of location specific resolution systems;
each of said location specific resolution systems coupled with a location specific forms database;
a central dispatch system operable to create a query to said central resolution system comprising a location of said service call and a plurality of tags to said central resolution system, wherein said central resolution system is operable to submit said query to one of said plurality of location specific resolution systems based on said location of said service call; and
each of said location specific resolution systems operable to prepare a service request for said service provider comprising one or more forms selected based on said plurality of tags,
wherein each location specific forms database contains one or more specific tags of said plurality of tags.
2. The system of claim 1 wherein said forms are pre-filled with information provided by said consumer to said central dispatch system.