IP Library Granted Patent US 10,783,053
Granted Patent B1
US 10,783,053 · App. 15/934,604 · Granted Sep 22, 2020

Contextualized notifications for verbose application errors

Inventors: Lauren DeMeuse (Emerald Hills, CA); Grant Wu (Seattle, WA); Garren Riechel (Menlo Park, CA); Ian Mair (New York, NY); Michael Nazario (New York, NY)
Assignee: Palantir Technologies Inc.
G06F11/3476G06F11/079G06F11/0772G06F11/0784H04W4/14
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Quick Facts
Patent No.
US 10,783,053
App. No.
15/934,604
Granted
Sep 22, 2020
Kind
B1
Abstract

Errors encountered by executing applications can be recorded in one or more logs. A search engine can be configured to retrieve error data from the one or more logs using pre-specified rules. A portion of the error data can be included in a small portable message (e.g., SMS text message) and sent to the developers or administrators of the applications. An administrative console can generate different visualizations based upon what errors the search engine retrieved.

Claims (56)

1. A method comprising:

receiving a stack trace log generated by at least a first network application executing on one or more network servers, the stack trace log including a first set of programming code being executed by the one or more network servers when a first error was encountered in relation to execution of the first network application;

extracting a first portion of the first set of programming code, the first portion being a subset of the first set of programming code and including at least an application name of the first network application and an error type of the first error;

identifying, in a data store, one or more electronic message addresses of one or more users corresponding to the first network application;

generating a notification message including the first portion of the first set of programming code and a link to an administrative user interface displaying the first set of programming code, including a non-extracted portion of the first set of programming code that is not included in the first portion; and

transmitting, using one or more processors of a machine, the message to the one or more electronic message addresses.

2. The method of claim 1 , further comprising:

searching the stack trace log for pre-specified error data using a search engine, the search engine configured to search for the errors using pre-specified error terms.

3. The method of claim 1 , wherein the stack trace log includes a network request log and an execution log, the network request log comprising network request data describing network requests performed by the one or more network servers, the execution log comprising programming code executed by the one or more network servers during execution of the first network application.

4. The method of claim 3 , wherein the first portion includes data from the network request log and the non-extracted portion includes data from the execution log.

5. The method of claim 1 , further comprising:

determining, based on the stack trace log, a number of errors of a second error type encountered in relation to execution of the first network application;

comparing the number of errors of the second error type to a pre-specified threshold number; and

responsive to determining that the number of errors of the second error type do not surpass the pre-specified threshold number, determining that a notification related to the errors of the second error type should not be sent to the one or more users corresponding to the first network application.

6. The method of claim 1 , further comprising:

generating a visualization that indicates that errors of the first error type were encountered in relation to execution of the first network application and at least a second network application; and

including the visualization in the administrative user interface.

7. The method of claim 1 , further comprising:

determining that a number of errors of the first error type that were encountered in relation to execution of the first network application exceeds a threshold number, the threshold number being based on statistical normal error activity;

responsive to determining that the number of errors of the first error type exceeds the threshold number, generating a visualization that indicates a quantity of the errors of the first error type which surpasses the statistical normal error activity; and

including the visualization in the administrative user interface.

8. The method of claim 1 , wherein the one or more electronic message addresses are short message service (SMS) addresses of the one or more users, and wherein a number of characters included in the first portion of the first set of programming code is no greater than a maximum number of characters specified in an SMS protocol.

9. The method of claim 8 , wherein the non-extracted portion includes stack trace data from programming methods called when the first error was encountered.

10. A system comprising:

one or more computer processors; and

one or more computer-readable mediums storing instructions that, when executed by the one or more computer processors, cause the system to perform operations comprising:

receiving a stack trace log generated by at least a first network application executing on one or more network servers, the stack trace log including a first set of programming code being executed by the one or more network servers when a first error was encountered in relation to execution of the first network application;

extracting a first portion of the first set of programming code, the first portion being a subset of the first set of programming code and including at least an application name of the first network application and an error type of the first error;

identifying, in a data store, one or more electronic message addresses of one or more users corresponding to the first network application;

generating a notification message including the first portion of the first set of programming code and a link to an administrative user interface displaying the first set of programming code, including a non-extracted portion of the first set of programming code that is not included in the first portion; and

transmitting, using one or more processors of a machine, the message to the one or more electronic message addresses.

11. The system of claim 10 , the operations further comprising:

searching the stack trace log for pre-specified error data using a search engine, the search engine configured to search for the errors using pre-specified error terms.

12. The system of claim 10 , wherein the stack trace log includes a network request log and an execution log, the network request log comprising network request data describing network requests performed by the one or more network servers, the execution log comprising programming code executed by the one or more network servers during execution of the first network application.

13. The system of claim 12 , wherein the first portion includes data from the network request log and the non-extracted portion includes data from the execution log.

14. The system of claim 10 , the operations further comprising:

determining, based on the stack trace log, a number of errors of a second error type encountered in relation to execution of the first network application;

comparing the number of errors of the second error type to a pre-specified threshold number; and

responsive to determining that the number of errors of the second error type do not surpass the pre-specified threshold number, determining that a notification related to the errors of the second error type should not be sent to the one or more users corresponding to the first network application.

15. The system of claim 10 , the operations further comprising:

generating a visualization that indicates that errors of the first error type were encountered in relation to execution of the first network application and at least a second network application; and

including the visualization in the administrative user interface.

16. The system of claim 10 , the operations further comprising:

determining that a number of errors of the first error type that were encountered in relation to execution of the first network application exceeds a threshold number, the threshold number being based on statistical normal error activity;

responsive to determining that the number of errors of the first error type exceeds the threshold number, generating a visualization that indicates a quantity of the errors of the first error type which surpasses the statistical normal error activity; and

including the visualization in the administrative user interface.

17. The system of claim 10 , wherein the one or more electronic message addresses are short message service (SMS) addresses of the one or more users, and wherein a number of characters included in the first portion of the first set of programming code is no greater than a maximum number of characters specified in an SMS protocol.

18. The system of claim 17 , wherein the non-extracted portion includes stack trace data from programming methods called when the first error was encountered.

19. A non-transitory computer-readable medium storing instructions that, when executed by one or more computer processors of one or more computing devices, cause the one or more computing devices to perform operations comprising:

receiving a stack trace log generated by at least a first network application executing on one or more network servers, the stack trace log including a first set of programming code being executed by the one or more network servers when a first error was encountered in relation to execution of the first network application;

extracting a first portion of the first set of programming code, the first portion being a subset of the first set of programming code and including at least an application name of the first network application and an error type of the first error;

identifying, in a data store, one or more electronic message addresses of one or more users corresponding to the first network application;

generating a notification message including the first portion of the first set of programming code and a link to an administrative user interface displaying the first set of programming code, including a non-extracted portion of the first set of programming code that is not included in the first portion; and

transmitting, using one or more processors of a machine, the message to the one or more electronic message addresses.

20. The non-transitory computer-readable medium of claim 19 , the operations further comprising:

searching the stack trace log for pre-specified error data using a search engine, the search engine configured to search for the errors using pre-specified error terms.

Assignments (2)
SECURITY INTEREST Recorded Jul 3, 2022
From: PALANTIR TECHNOLOGIES INC.
To: WELLS FARGO BANK, N.A.
Reel/Frame 060572/0506 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 13, 2020
From: DEMEUSE, LAUREN; WU, GRANT; RIECHEL, GARREN; MAIR, IAN; NAZARIO, MICHAEL
To: PALANTIR TECHNOLOGIES INC.
Reel/Frame 052654/0694 →
Cited By (1)
US 12,235,716