Migration between device-management services

1. A method for migrating a group comprising a plurality of user devices associated with an enterprise and utilizing an enterprise support service, from a first device-management service to a second device-management service, comprising:

receiving a request to migrate the group of user devices from the first device-management service to the second device-management service;

associating the enterprise support service with the second device-management service, wherein associating comprises:

receiving authentication credentials for an enterprise account for managing the group of user devices in response to the request to migrate, wherein the enterprise account was previously associated with the first device-management service;

accessing the enterprise account;

configure the enterprise account to be associated with the second device-management service; and

receiving user details from the enterprise support service and storing them at a migration server, wherein the user details include corresponding User IDs and Device IDs for the user devices in the group;

causing the enterprise support service to install an agent application on the plurality of user devices in the group, wherein the agent application provides management functionality for the plurality of user devices; and

removing one or more applications, associated with the first-device management service, from the user devices in the group.

2. The method of claim 1 , wherein associating the enterprise account with the second device-management service further comprises linking an Enterprise ID of the enterprise to the second device-management service.

3. The method of claim 1 , wherein associating the enterprise account with the second device-management service further comprises importing enterprise settings associated with the first device-management service to be used with the second device-management service.

4. The method of claim 1 , wherein causing the enterprise support service to install an agent application further comprises:

receiving a request for the agent application to enroll with the second device-management service, the request including information identifying the device;

confirming that the information identifying the device matches the user details stored at the migration server;

in response to determining that the information matches the user details, providing the device with information for enrolling with the second device-management service; and

enrolling the device in the second device-management service.

5. The method of claim 1 , further comprising informing a user of the device to launch the agent application after the agent application is installed on the device.

6. The method of claim 1 , further comprising creating a field stored at the migration server that indicates whether the migration from the first device-management service to the second device-management service is complete.

7. A non-transitory, computer-readable medium comprising instructions that, when executed by a processor of a computing device, perform stages for migrating a group comprising a plurality of user devices, associated with an enterprise and utilizing an enterprise support service, from a first device-management service to a second device-management service, the stages comprising:

receiving a request to migrate the group of user devices from the first device-management service to the second device-management service;

associating the enterprise support service with the second device-management service, wherein associating comprises:

receiving authentication credentials for an enterprise account for managing the group of user devices in response to the request to migrate, wherein the enterprise account was previously associated with the first device-management service;

accessing the enterprise account;

configure the enterprise account to be associated with the second device-management service; and

receiving user details from the enterprise support service and storing them at a migration server, wherein the user details include corresponding User IDs and Device IDs for the user devices in the group;

causing the enterprise support service to install an agent application on the plurality of user devices in the group, wherein the agent application provides management functionality for the plurality of user devices; and

removing one or more applications, associated with the first-device management service, from the user devices in the group.

8. The non-transitory, computer-readable medium of claim 7 , wherein associating the enterprise account with the second device-management service further comprises linking an Enterprise ID of the enterprise to the second device-management service.

9. The non-transitory, computer-readable medium of claim 7 , wherein associating the enterprise account with the second device-management service further comprises importing enterprise settings associated with the first device-management service to be used with the second device-management service.

10. The non-transitory, computer-readable medium of claim 7 , wherein causing the enterprise support service to install an agent application further comprises:

receiving a request for the agent application to enroll with the second device-management service, the request including information identifying the device;

confirming that the information identifying the device matches the user details stored at the migration server;

in response to determining that the information matches the user details, providing the device with information for enrolling with the second device-management service; and

enrolling the device in the second device-management service.

11. The non-transitory, computer-readable medium of claim 7 , the stages further comprising informing a user of the device to launch the agent application after the agent application is installed on the device.

12. The non-transitory, computer-readable medium of claim 7 , the stages further comprising creating a field stored at the migration server that indicates whether the migration from the first device-management service to the second device-management service is complete.

13. A system for migrating a group comprising a plurality of user devices, associated with an enterprise and utilizing an enterprise support service, from a first device-management service to a second device-management service, comprising:

a memory storage including a non-transitory, computer-readable medium comprising instructions; and

a computing device including a processor that executes the instructions to carry out stages comprising:

receiving a request to migrate the group of user devices from the first device-management service to the second device-management service;

associating the enterprise support service with the second device-management service, wherein associating comprises:

receiving authentication credentials for an enterprise account for managing the group of user devices in response to the request to migrate, wherein the enterprise account was previously associated with the first device-management service;

accessing the enterprise account;

configure the enterprise account to be associated with the second device-management service; and

receiving user details from the enterprise support service and storing them at a migration server, wherein the user details include corresponding User IDs and Device IDs for the user devices in the group;

causing the enterprise support service to install an agent application on the plurality of user devices in the group, wherein the agent application provides management functionality for the plurality of user devices; and

removing one or more applications, associated with the first-device management service, from the user devices in the group.

14. The system of claim 13 , wherein associating the enterprise account with the second device-management service comprises linking an Enterprise ID of the enterprise to the second device-management service.

15. The system of claim 13 , wherein associating the enterprise account with the second device-management service comprises importing enterprise settings associated with the first device-management service to be used with the second device-management service.

16. The system of claim 13 , wherein causing the enterprise support service to install an agent application further comprises:

receiving a request for the agent application to enroll with the second device-management service, the request including information identifying the device;

confirming that the information identifying the device matches the user details stored at the migration server;

in response to determining that the information matches the user details, providing the device with information for enrolling with the second device-management service; and

enrolling the device in the second device-management service.

17. The system of claim 13 , the stages further comprising creating a field stored at the migration server that indicates whether the migration from the first device-management service to the second device-management service is complete.