IP Library › Granted Patent US 11,199,943

Granted Patent B2

US 11,199,943 · App. 15/947,102 · Granted Dec 14, 2021

Processing system having a machine learning engine for providing a selectable item availability output

Inventors: Salvador Lopez (Round Lake, IL); Dean Krieter (Rolling Meadows, IL); Vikram Narra (Prospect Heights, IL)

Assignee: Allstate Insurance Company

G06F3/0482 G06N20/00 G06Q30/0641

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Quick Facts

Patent No.: US 11,199,943
App. No.: 15/947,102
Granted: Dec 14, 2021
Kind: B2

External Links

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Abstract

Aspects of the disclosure relate to enhanced selectable item availability processing systems with improved content and configuration update capability and enhanced selectable item availability output determinations. A computing platform may receive a selectable item availability configuration output comprising a configuration update to the selectable item availability output and a selectable item availability content output comprising a content update to the selectable item availability output. Based on the selectable item availability configuration output and the selectable item availability content output, the computing platform may generate an updated selectable item availability output. The computing platform may receive a request to access the selectable item availability output. The computing platform may generate one or more commands to cause display of the updated selectable item availability output and may send, to a user device, the updated selectable item availability output along with the one or more commands.

Claims (80)

1. A computing platform comprising:

at least one processor;

a communication interface communicatively coupled to the at least one processor; and

memory storing computer-readable instructions that, when executed by the at least one processor, cause the computing platform to:

establish, with a user device, a first wireless data connection;

receive, from the user device and via the first wireless data connection, a request to access a selectable item availability output;

generate one or more commands to cause display of the selectable item availability output;

send, to the user device and along with the one or more commands to cause display of the selectable item availability output, selectable item availability output information;

receive, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output;

generate, via machine learning algorithms and datasets and based on the selectable item availability content output, an updated selectable item availability output;

receive, from the user device and via the first wireless data connection, a second request to access the selectable item availability output;

generate one or more commands to cause display of the updated selectable item availability output;

send, to the user device and along with the one or more commands to cause display of the selectable item availability output, the updated selectable item availability output;

receive, from the user device, user input received via the updated selectable item availability output; and

update, based on the user input, the updated selectable item availability output, wherein updating the updated selectable item availability output comprises:

modifying, based on home structural information specified in the user input, an image of a home depicted in the updated selectable item availability output, wherein modifying the image of the home comprises modifying the image of the home to include one or more of:

a garage configured to hold a particular number of vehicles, an attached garage, a detached garage, living space above the garage, a pool, a deck, a porch, or a basement,

identifying a state associated with a zip code specified in the user input,

selecting background scenery associated with the identified state, and

updating a background of the updated selectable item availability output to include the selected background scenery,

selecting, based on a vehicle type specified in the user input, a vehicle image, and

updating the updated selectable item availability output to include the vehicle image moving in an animated manner in front of the background scenery.

2. The computing platform of claim 1 , wherein the memory stores additional computer-readable instructions that, when executed by the at least one processor, further cause the computing platform to:

establish, with a switchboard output control computing platform, a second wireless data connection; and

establish, with the content output control computing platform, a third wireless data connection.

3. The computing platform of claim 2 , wherein a selectable item availability configuration output is received via the second wireless data connection and wherein the selectable item availability content output is received via the third wireless data connection.

4. The computing platform of claim 3 , wherein the selectable item availability configuration output comprises an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question.

5. The computing platform of claim 3 , wherein the selectable item availability configuration output and the selectable item availability content output are generated in response to user input received via a user interface displayed on a selectable item availability management computing platform.

6. The computing platform of claim 1 , wherein the selectable item availability content output comprises an update to at least one of: a video displayed by one or more user interfaces comprising the selectable item availability output, text displayed on the one or more user interfaces comprising the selectable item availability output, a language in which the text is displayed, and a product with which the text or the video is associated.

7. A method comprising:

establishing, with a user device, a first wireless data connection;

receiving, from the user device and via the first wireless data connection, a request to access a selectable item availability output;

generating one or more commands to cause display of the selectable item availability output;

sending, to the user device and along with the one or more commands to cause display of the selectable item availability output, selectable item availability output information;

receiving, from a content output control computing platform, a selectable item availability content output comprising a content update to the selectable item availability output;

generating, via machine learning algorithms and datasets and based on the selectable item availability content output, an updated selectable item availability output;

receiving, from the user device and via the first wireless data connection, a second request to access the selectable item availability output;

generating one or more commands to cause display of the updated selectable item availability output;

sending, to the user device and along with the one or more commands to cause display of the selectable item availability output, the updated selectable item availability output;

receiving, from the user device, user input received via the updated selectable item availability output; and

updating, based on the user input, the updated selectable item availability output, wherein updating the updated selectable item availability output comprises:

a garage configured to hold a particular number of vehicles, an attached garage, a detached garage, living space above the garage, a pool, a deck, a porch, or a basement,

identifying a state associated with a zip code specified in the user input,

selecting background scenery associated with the identified state;

updating a background of the updated selectable item availability output to include the selected background scenery;

selecting, based on a vehicle type specified in the user input, a vehicle image; and

updating the updated selectable item availability output to include the vehicle image moving in an animated manner in front of the background scenery.

8. The method of claim 7 , further comprising:

establishing, with a switchboard output control computing platform, a second wireless data connection;

receiving, via the second wireless data connection, a selectable item availability configuration output; establishing, with the content output control computing platform, a third wireless data connection; and

receiving, via the third wireless data connection, the selectable item availability content output.

9. The method of claim 8 , wherein the selectable item availability configuration output comprises an update to at least one of an order of a question on one or more user interfaces comprising the selectable item availability output and a group identifier comprising an indication of a selection tool used to provide user input in response to the question and wherein the selectable item availability content output comprises an update to at least one of: a video displayed by one or more user interfaces comprising the selectable item availability output, text displayed on the one or more user interfaces comprising the selectable item availability output, a language in which the text is displayed, and a product with which the text or the video is associated.

10. The method of claim 8 , wherein the selectable item availability configuration output and the selectable item availability content output are generated in response to user input received via a user interface displayed on a selectable item availability management computing platform.

11. A non-transitory computer readable medium storing computer executable instructions, which when executed by a processor, cause a computing device to perform steps comprising: