Method and system for failover of a data portion of a collaboration conference in a collaboration conference system
Aspects of the present disclosure involve systems, methods, computer program products, and the like, for providing a failover system and method for one or more collaboration conference web adapters. In general, the system and method allow for the movement of traffic or other communication packets associated with a collaboration conference from one adapter located in a first data center to another adapter located in a second data center. In one embodiment, the failover may occur in response to the detection or determination of a failure or loss of an operational state at an adapter of the system. In another embodiment, the failover may occur in response to a selection from an operations center to move the traffic to the selected adapter or second data center.
1. A method for operating a telecommunications network comprising:
associating a first load balancer and a first web adapter device of a first data center with a second web adapter device of a second data center with a collaboration conferencing bridge of a telecommunications network, each of the first web adapter device and the second web adapter device configured to receive a communication associated with a data portion of a collaboration conference comprising the data portion and an audio portion hosted on the collaboration conferencing bridge, wherein the first data center is different than the second data center;
transmitting a primary Internet Protocol (IP) address associated with the first load balancer of the first data center in response to a domain name request for connection to the collaboration conferencing bridge;
receiving, by the first load balancer, an indication of an initiation of a failover procedure for the first web adapter device;
transmitting, by the first load balancer, one or more status requests to the second web adapter device of the second data center;
receiving, by the first load balancer, an operating status indicator from the second web adapter device of the second data center in response to the one or more status requests; and
redirecting, by the first load balancer, an additional communication associated with the data portion of the collaboration conference hosted on the collaboration conferencing bridge to the second web adapter device of the second data center.
2. The method of claim 1 wherein the indication of the initiation of the failover procedure comprises a failover instruction from a control center of the telecommunications network.
3. The method of claim 1 wherein the indication of the initiation of the failover procedure comprises a failure notification of the at least one first web adapter device of the first data center.
4. The method of claim 1 wherein the first data center is geographically separate from the second data center.
5. The method of claim 1 further comprising: transmitting, after receiving the indication of the initiation of the failover procedure, a secondary IP address associated with a second load balancer of the second data center in response to a domain name request for connection to the collaboration conferencing bridge, the secondary IP address different than the primary IP address.
6. The method of claim 1 wherein the operating status indicator from the second web adapter of the second data center indicates an active operating status.
7. The method of claim 1 further comprising:
balancing, by the first load balancer, collaboration conferencing communications between the first web adapter device of the first data center and the second web adapter device of the second data center.