Providing notifications to authorized users

Inventors: Gabriel O. Perez (Fort Lauderdale, FL); Michael A. Houston (Parkland, FL); David Fowler (Brentwood, TN); Milind Madhukar Borkar (Franklin, TN); Thomas Andrew Doyle (Franklin, TN); Alan Scott (Franklin, TN); William Michael Gregg (Nashville, TN); Jim Najib Jirjis (Nashville, TN); Jonathan Perlin (Nashville, TN); Paul Martin Paslick (Nashville, TN); Paul Currie (Franklin, TN)

Assignee: C/HCA, Inc.

H04L63/10 G06F9/451 G06F19/00 G06F21/604 G16H10/60 G16H40/20 G16H50/20 G16H80/00 H04L51/14 H04L51/24 H04L63/0428 H04L63/08 H04L63/166 H04L63/0407

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Quick Facts

Patent No.: US 10,542,004
App. No.: 15/980,575
Granted: Jan 21, 2020
Kind: B1

External Links

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Abstract

A method and system for initiating message listening and routing message content to authorized user devices is disclosed. For a second user device to receive notifications regarding records of a first user, the second user device provides information identifying the first user to a notification service. The notification service verifies the identifying information. The notification service initiates one or more listeners to listen for messages flowing over a messaging bus that are relating to the first user. Once a message is identified, at least a portion of the message is used to generate a notification that may be sent to the second user device.

Claims (80)

1. A system to route message content from a plurality of different sources for access by a plurality of different endpoint devices, the system comprising:

one or more network interfaces;

memory configured to store computer-executable instructions; and

one or more servers comprising one or more processors in communication with the memory and configured to execute the computer-executable instructions to perform actions including:

monitoring for messages transmitted from a plurality of different sources corresponding to electronic devices communicably couplable via a network;

processing a first message from a first electronic device of the plurality of different sources and identifying the first message at least partially by accessing a table to match the first message with a first identifier corresponding to an originator of the first message;

identifying a second identifier corresponding to a first recipient for the first message, the first recipient corresponding to a first endpoint of a plurality of different endpoints;

processing the first message to determine at least a portion of the first message to pull for inclusion in a first notification;

identifying a first notification method selected from a plurality of notification methods for transmission of the first notification;

generating the first notification in accordance with the first notification method selected from the plurality of notification methods, the first notification corresponding to at least the portion of the first message translated to a first format for the first notification method;

causing transmission of the first notification comprising the portion of the first message in accordance with the first notification method;

processing a second message from a second electronic device of the plurality of different sources and identifying the second message at least partially by accessing the table to match the second message with a third identifier corresponding to an originator of the second message;

identifying a fourth identifier corresponding to a second recipient for the second message, the second recipient corresponding to a second endpoint of the plurality of different endpoints;

processing the second message to determine at least a portion of the second message to pull for inclusion in a second notification;

identifying a second notification method selected from the plurality of notification methods for transmission of the second notification, where the second notification method is different from the first notification method;

generating the second notification in accordance with the second notification method selected from the plurality of notification methods, the second notification corresponding to at least the portion of the second message translated to a second format for the second notification method, where the first notification method is different from the second notification method; and

causing transmission of the second notification comprising the portion of the second message in accordance with the second notification method.

2. The system to route message content from a plurality of different sources for access by a plurality of different endpoint devices as recited in claim 1 , where:

the first notification is generated in accordance with a first set of one or more rules; and

the second notification is generated in accordance with a second set of one or more rules that is different from the first set of one or more rules.

3. The system to route message content from a plurality of different sources for access by a plurality of different endpoint devices as recited in claim 2 , where the first set of one or more rules are particularized to a first set of one or more users corresponding to the first message, and the second set of one or more rules are particularized to a second set of one or more users corresponding to the second message.

4. The system to route message content from a plurality of different sources for access by a plurality of different endpoint devices as recited in claim 3 , where:

the generating the first notification comprises including the portion of the first message in the first notification but not another portion of the first message; and

the generating the second notification comprises including the portion of the second message in the second notification but not another portion of the second message.

5. The system to route message content from a plurality of different sources for access by a plurality of different endpoint devices as recited in claim 4 , where the generating the first notification comprises performing language translation of at least part of the first message from a first language to a second language, and the generating the second notification comprises performing language translation of at least part of the second message to a third language.

6. The system to route message content from a plurality of different sources for access by a plurality of different endpoint devices as recited in claim 5 , where:

the causing transmission of the first notification comprises providing the first notification and a first destination indicator corresponding to the first recipient to a second system, and instructing the second system to transmit the first notification using the first notification method; and

the causing transmission of the second notification comprises providing the second notification and a second destination indicator corresponding to the second recipient to the second system or a third system, and instructing the second system or the third system to transmit the second notification using the second notification method.

7. The system to route message content from a plurality of different sources for access by a plurality of different endpoint devices as recited in claim 6 , where the second system is a messaging service, and the third system is a different messaging service.

8. A method for routing message content from a plurality of different sources for access by a plurality of different endpoint devices, the method comprising: