Management of visitation sessions for residents of controlled-environment facilities
Systems and methods for implementing and using temporary movement buffers for residents of controlled-environment facilities are disclosed. In some embodiments, for example, a method may include determining that a resident of a controlled-environment facility is unable to access a communication device to be used during a communication event involving the resident. The method may also include performing at least one of: (a) allowing the communication event in response to a buffer value associated with the resident being smaller than a time to the communication event; or (b) declining the communication event in response to the buffer value associated with the resident being greater than the time to the communication event.
1. A controlled-environment facility resident management system comprising:
a resident communication system comprising a plurality of resident communication terminals located within the controlled-environment facility;
a network of RFID (Radio Frequency Identification) readers installed at a plurality of locations within the controlled-environment facility, wherein the RFID readers are configured to detect RFID tags worn by a plurality of residents of the controlled-environment facility;
a management system configured to track changes in the locations of the plurality of residents within the controlled-environment facility based on the RFID tags detected by the network of RFID readers;
a schedule system for managing use of the resident communication terminals by the plurality of residents in visitation sessions, the schedule system configured to:
cancel a scheduled use of the resident visitation terminals for a visitation session by a resident based on a change in location of the resident to a first location that is tracked by the management system based on the detected RFID tags;
determine if the first location provides access to one or more resident communication terminals;
if the first location does not provide access to a resident communication terminal, determine a buffer value associated with the first location, wherein the buffer value specifies a duration indicating the resident's expected time at the first location before returning to a controlled-environment facility location where one or more of the plurality of resident communication terminals are available to the resident; and
delay canceling the visitation session for a time period that corresponds to the duration specified by the buffer value.
2. The controlled-environment facility resident management system of claim 1 , wherein the first location of the resident is a location indicating a temporary movement of the resident within the controlled-environment facility.
3. The controlled-environment facility resident management system of claim 1 , wherein the first location of the resident is a location indicating an extended period outside of the controlled-environment facility by the resident.
4. A method implemented in a controlled-environment facility resident management system comprising a plurality of resident communication terminals located within the controlled-environment facility, and further comprising a network of RFID (Radio Frequency Identification) readers installed at a plurality of locations within the controlled-environment facility, the method comprising:
detecting, by the RFID readers, RFID tags worn by a plurality of residents of the controlled-environment facility;
tracking changes in the locations of the plurality of residents within the controlled-environment facility based on the RFID tags detected by the network of RFID readers;
managing use of the resident communication terminals by the residents in visitation sessions;
canceling a scheduled use of the resident visitation terminals for a visitation session by a resident of the plurality of residents, based on a change in the location of the resident to a first location that is tracked based on the detected RFID tags;
determining if the first location provides access to one or more resident communication terminals;
if the first location does not provide access to a resident communication terminal, determining a buffer value associated with the first location, wherein the buffer value specifies a duration indicating the resident's expected time at the first location before returning to a controlled-environment facility location where one or more of the plurality of resident communication terminals are available to the resident; and
delaying canceling of the visitation session for a time period that corresponds to the duration specified by the buffer value.
5. The method of claim 4 , wherein the first location of the resident is a location indicating a temporary movement by the resident within the controlled-environment facility.
6. The method of claim 4 , wherein the first location of the resident is a location indicating an extended period outside of the controlled-environment facility by the resident.
7. A computer-readable storage device having program instructions stored thereon for managing communication services by residents of a controlled-environment facility, wherein upon execution by one or more processors, the program instructions cause the one or more processors to:
receive, from network RFID (Radio Frequency Identification) readers installed at a plurality of locations within the controlled-environment facility, notification of detected RFID tags worn by a plurality of residents of the controlled-environment facility;
track changes in the locations of the plurality of residents within the controlled-environment facility based on the RFID tags detected by the network of RFID readers;
manage use of the resident communication terminals located within the controlled-environment facility by the plurality of residents in visitation sessions;
cancel a scheduled use of the resident visitation terminals for a visitation session by a resident of the plurality of residents, based on a change in the location of the resident that is tracked based on the detected RFID tags;
determine if the first location provides the resident with access to any resident communication terminals;
if the first location does not provide access to any resident communication terminals, determine a buffer value associated with the first location, wherein the buffer value specifies a duration indicating the resident's expected time at the first location before returning to a controlled-environment facility location where one or more of the plurality of resident communication terminals are available to the resident; and
delay canceling of the visitation session for a time period that corresponds to the duration specified by the buffer value.
8. The computer-readable storage device of claim 7 , wherein the first location of the resident is a location indicating a temporary movement of the resident within the controlled-environment facility.
9. The computer-readable storage device of claim 7 , wherein the first location of the resident is a location indicating an extended period outside of the controlled-environment facility by the resident.