Print service management apparatus, print service system, and non-transitory computer readable medium for addressing possibility of fraudulent use of print service

1. A print service management apparatus comprising:

a processor programmed to:

receive a file to be registered sent from an information processing device;

register the file received in a memory and manage the file; and

when there is a possibility of fraudulent use of print service using the file received,

control registration so that a higher load than normal is imposed on a file registration operation by a user of the information processing device; and

manage fraudulent use possibility information in association with the file, the fraudulent use possibility information indicating that there is a possibility of fraudulent use of print service using the file.

2. The print service management apparatus according to claim 1 , wherein the processor is programmed to:

acquire one or a plurality of character strings for which there is a possibility of being written in a file for fraudulent use of print service, and

when the file received includes at least one of the acquired one or the plurality of character strings or a combination of the acquired one or the plurality of character strings, control registration so that a higher load than normal is imposed on the file registration operation.

3. The print service management apparatus according to claim 2 , wherein the processor is programmed to

when the file received does not include any of the acquired one or the plurality of character strings or a combination of the acquired one or the plurality of character strings, control registration so that a normal case registration operation is performed by a user.

4. The print service management apparatus according to claim 1 , wherein the processor is programmed to

control registration so that a higher load than normal is imposed on a user by increasing a number of input items of information or a number of registration operations.

5. The print service management apparatus according to claim 4 ,

wherein information inputted by a user is user information by which a registrant of the file is identifiable.

6. The print service management apparatus according to claim 1 , wherein the processor is programmed to

associate information inputted by a user with the file, the information being the fraudulent use possibility information.

7. The print service management apparatus according to claim 1 , wherein the processor is programmed to:

receive a print request sent from a printer; and

when a file to be printed specified in the received print request is associated with the fraudulent use possibility information, perform control to cause the printer to display a message indicating that there is a possibility of fraudulent use of print service using the file.

8. The print service management apparatus according to claim 7 , wherein the processor is programmed to

when user information of a registrant of the file is associated with the fraudulent use possibility information, display the user information as the message.

9. The print service management apparatus according to claim 7 , wherein the processor is programmed to

disable printing of the file according to an instruction sent from the printer.

10. The print service management apparatus according to claim 9 , wherein the processor is programmed to

cause recording of information on the file for which printing is disabled.

11. The print service management apparatus according to claim 1 , wherein the processor is programmed to:

acquire guarantee information that defines a user or an information processing device for which it is guaranteed that print service is not fraudulently used; and

when a file is received from a user or an information processing device defined in the guarantee information, control registration so that a normal case registration operation is performed by the user or a user who uses the information processing device.

12. The print service management apparatus according to claim 1 , wherein the processor is programmed to:

when there is a possibility of fraudulent use of print service using the file received, acquire user related information related to a user who performs the file registration operation, from the information processing device; and

manage the user related information in association with the file.

13. The print service management apparatus according to claim 12 ,

wherein the user related information is a photographed image of the user who performs the file registration operation.

14. The print service management apparatus according to claim 12 ,

wherein the user related information is position information on the user who performs the file registration operation.

15. A print service system comprising:

the print service management apparatus according to claim 1 ;

an information processing device used by a user who requests registration of a file to be printed to the print service management apparatus; and

a printer that prints the file.

16. A non-transitory computer readable medium storing a program causing a computer to execute a process, the process comprising:

receiving a file to be registered sent from an information processing device;

registering the file received in a memory and managing the file; and

when there is a possibility of fraudulent use of print service using the file received,

controlling registration so that a higher load than normal is imposed on a file registration operation by a user of the information processing device; and

managing fraudulent use possibility information in association with the file, the fraudulent use possibility information indicating that there is a possibility of fraudulent use of print service using the file.