System and method of communicating errors of information handling systems
View Patent ↗In one or more embodiments, one or more systems, methods, and/or processes may receive, via a light sensor, multiple light transmissions from an information handling system, the multiple light transmissions including multiple light sequences, where at least one light sequence of the multiple light sequences includes at least two different colors; may determine respective multiple colors of the multiple light transmissions; may determine the multiple color sequences from the multiple colors; may determine information represented by the multiple color sequences based at least on content and ordering of the multiple color sequences; and may provide the information to a service entity via a network.
1. A first information handling system, comprising:
at least one processor;
a light sensor, coupled to the at least one processor; and
a memory medium, coupled to the at least one processor, that stores instructions executable by the at least one processor, which when executed by the at least one processor, cause the first information handling system to:
receive, via the light sensor, a plurality of light transmissions from a second information handling system, the plurality of light transmissions including a plurality of light sequences, the plurality of light sequences associated with a built in self test (BIST) of the second information handling system;
determine a respective plurality of colors of the plurality of light transmissions;
determine a plurality of color sequences from the plurality of colors;
determine a respective time duration for each color of the plurality of colors from each color sequence of the plurality of color sequences;
determine an issue associated with the second information handling system represented by the plurality of color sequences based at least on the respective time duration for each color of the plurality of colors from each color sequence of the plurality of color sequences and an ordering of the plurality of color sequences; and
provide the determined issue to a service entity via a network.
2. The first information handling system of claim 1 , wherein the network includes at least one of a public switched telephone network, an Internet, a wide area network, a cellular telephone network, and a satellite telephone network.
3. The first information handling system of claim 1 ,
wherein the first information handling system includes at least one of a smart phone, a personal digital assistant, and a tablet computing device; and
wherein the light sensor includes an image sensor.
4. The first information handling system of claim 1 ,
wherein the instructions further cause the first information handling system to:
determine a duration of time between a color of the plurality of colors and another color of the plurality of colors; and
wherein, to determine the plurality of color sequences from the plurality of colors, the instructions further cause the first information handling system to determine an ending of a color sequence of the plurality of color sequences and a beginning of another color sequence of the plurality of color sequences based at least on the duration of time between the color of the plurality of colors and the other color of the plurality of colors.
5. The first information handling system of claim 1 ,
wherein the instructions further cause the first information handling system to:
determine a beginning of each color sequence of the plurality of sequences based at least on a color of the plurality of colors; and
wherein, to determine the plurality of color sequences from the plurality of colors, the instructions further cause the first information handling system to determine the plurality of color sequences based at least on the color of the plurality of colors.
6. A method, comprising:
a light sensor of a first information handling system receiving a plurality of light transmissions from a second information handling system, the plurality of light transmissions including a plurality of light sequences, the plurality of light sequences associated with a built in self test (BIST) of the second information handling system;
the first information handling system determining a respective plurality of colors of the plurality of light transmissions;
the first information handling system determining a plurality of color sequences from the plurality of colors;
the first information handling system determining a respective time duration for each color of the plurality of colors from each color sequence of the plurality of color sequences;
determining an issue associated with the second information handling system represented by the plurality of color sequences based at least on the respective time duration for each color of the plurality of colors from each color sequence of the plurality of color sequences and an ordering of the plurality of color sequences; and
providing the determined issue to a service entity via a network.
7. The method of claim 6 , wherein the network includes at least one of a public switched telephone network, an Internet, a wide area network, a cellular telephone network, and a satellite telephone network.
8. The method of claim 6 ,
wherein the first information handling system includes at least one of a smart phone, a personal digital assistant, and a tablet computing device; and
wherein the light sensor includes an image sensor of the first information handling system.
9. The method of claim 6 , further comprising:
the first information handling system determining a duration of time between a color of the plurality of colors and another color of the plurality of colors;
wherein the first information handling system determining the plurality of color sequences from the plurality of colors includes the first information handling system determining an ending of a color sequence of the plurality of color sequences and a beginning of another color sequence of the plurality of color sequences based at least on the duration of time between the color of the plurality of colors and the other color of the plurality of colors.
10. The method of claim 6 , further comprising:
the first information handling system determining a beginning of each color sequence of the plurality of sequences based at least on a color of the plurality of colors;
wherein the first information handling system determining the plurality of color sequences from the plurality of colors includes the first information handling system determining the plurality of color sequences based at least on the color of the plurality of colors.
11. A computer-readable non-transitory memory medium that includes instructions that, when executed by at least one processor of a first information handling system, cause the first information handling system to:
receive, via a light sensor of the first information handling system, a plurality of light transmissions from a second information handling system, the plurality of light transmissions including a plurality of light sequences, the plurality of light sequences associated with a built in self test (BIST) of the second information handling system;
determine a respective plurality of colors of the plurality of light transmissions;
determine a plurality of color sequences from the plurality of colors;
determine a respective time duration for each color of the plurality of colors from each color sequence of the plurality of color sequences;
determine an issue associated with the second information handling system represented by the plurality of color sequences based at least on the respective time duration for each color of the plurality of colors from each color sequence of the plurality of color sequences and an ordering of the plurality of color sequences; and
provide the determined issue to a service entity via a network.
12. The computer-readable non-transitory memory medium of claim 11 , wherein the network includes at least one of a public switched telephone network, an Internet, a wide area network, a cellular telephone network, and a satellite telephone network.
13. The computer-readable non-transitory memory medium of claim 11 ,
wherein the instructions further cause the first information handling system to:
determine a duration of time between a color of the plurality of colors and another color of the plurality of colors; and
wherein, to determine the plurality of color sequences from the plurality of colors, the instructions further cause the first information handling system to determine an ending of a color sequence of the plurality of color sequences and a beginning of another color sequence of the plurality of color sequences based at least on the duration of time between the color of the plurality of colors and the other color of the plurality of colors.
14. The computer-readable non-transitory memory medium of claim 11 ,
wherein the instructions further cause the first information handling system to:
determine a beginning of each color sequence of the plurality of sequences based at least on a color of the plurality of colors; and
wherein, to determine the plurality of color sequences from the plurality of colors, the instructions further cause the first information handling system to determine the plurality of color sequences based at least on the color of the plurality of colors.