Systems and methods for blocking credit card charges
Systems and methods are provided for blocking charges from a merchant to a payment account of a user. An exemplary system may include one or more memory devices storing instructions and one or more processors configured to execute the instructions to perform various operations. The operations may include receiving, from the user, a dispute request to dispute a charge to the payment account applied by the merchant. In response to the dispute request, the operations may include determining whether to block subsequent charges applied by the merchant to the payment account, based on a history of charging activities of the merchant. Responsive to a determination to block subsequent charges, the operations may include adding the merchant to a block-charge list associated with the payment account.
1. A system for blocking merchant charges to a payment account of a user, the system comprising:
one or more memory devices storing instructions; and
one or more processors configured to execute the instructions to perform operations comprising:
receiving, from a user device, a dispute request of a charge by a merchant to the payment account;
identifying the merchant associated with the dispute request;
in response to receiving the dispute request, determining whether to block subsequent charges applied by the merchant to the payment account based on a history of charging activities of the merchant;
providing instructions to the user device to display an application interface for the user to accept or decline blocking subsequent charges by the merchant;
receiving, via the user device, the user's input to accept blocking subsequent charges by the merchant;
responsive to the receipt of the user's input to block subsequent charges, adding the merchant to a block-charge list associated with the payment account;
receiving a transaction authorization request to charge the payment account;
determining whether the merchant on the block-charge list initiated the transaction authorization request; and
responsive to the determination that the merchant on the block-charge list initiated the transaction authorization request, declining the transaction authorization request.
2. The system of claim 1 , wherein:
the history of charging activities comprises a number of dispute requests received against the merchant; and
the operations comprise determining to block subsequent charges applied by the merchant to the payment account when the number of dispute requests received against the merchant exceeds a predetermined threshold.
3. The system of claim 1 , wherein:
the history of charging activities comprises a number of dispute requests received from the user against the merchant; and
the operations comprise determining to block subsequent charges applied by the merchant to the payment account when the number of dispute requests received from the user against the merchant exceeds a predetermined threshold.
4. The system of claim 1 , wherein:
the history of charging activities of the merchant comprises a number of repeated charges applied by the merchant to the payment account; and
the operations comprise determining to block subsequent charges applied by the merchant to the payment account when the number of the repeated charges exceeds a predetermined threshold.
5. The system of claim 1 , wherein adding the merchant to the block-charge list comprises:
determining a merchant identifier identifying the merchant; and
adding the merchant identifier to the block-charge list.
6. The system of claim 5 , wherein the operations comprise:
determining a merchant identification code based on the transaction authorization request;
determining whether the merchant identification code matches the merchant identifier in the block-charge list; and
responsive to the determination that the merchant identification code matches the merchant identifier in the block-charge list, determining that the merchant on the block-charge list initiated the transaction authorization request.
7. The system of claim 1 , wherein the operations comprise:
determining a reputation score for the merchant based on the history of charging activities of the merchant; and
adding the merchant to the block-charge list when the reputation score is below a predetermined threshold.
8. The system of claim 7 , wherein the reputation score is based on at least one of:
a number of dispute requests received against the merchant;
a number of repeated charges applied by the merchant to the payment account; or
a number of dispute requests received from the user against the merchant.
9. The system of claim 7 , wherein the operations comprise:
updating the reputation score of the merchant based on the dispute request received from the user.
10. The system of claim 1 , wherein the operations comprise:
removing the merchant from the block-charge list after a predetermined period of time.
11. A computer-implemented method for blocking merchant charges to a payment account of a user, the method comprising:
receiving, from a user device, a dispute request of a charge by a merchant to the payment account;
identifying the merchant associated with the dispute request;
in response to the dispute request, determining whether to block subsequent charges applied by the merchant to the payment account based on a history of charging activities of the merchant;
providing instructions to the user device to display an application interface for the user to accept or decline blocking subsequent charges by the merchant;
receiving, via the user device, the user's input to accept blocking subsequent charges by the merchant;
responsive to the receipt of the user's input to block subsequent charges, adding the merchant to a block-charge list associated with the payment account;
receiving a transaction authorization request to charge the payment account;
determining whether the merchant on the block-charge list initiated the transaction authorization request; and
responsive to the determination that the merchant on the block-charge list initiated the transaction authorization request, declining the transaction authorization request.
12. The computer-implemented method of claim 11 , wherein:
the history of charging activities of the merchant comprises a number of dispute requests received against the merchant; and
the method comprises determining to block subsequent charges applied by the merchant to the payment account when the number of dispute requests received against the merchant exceeds a predetermined threshold.
13. The computer-implemented method of claim 11 , wherein:
the history of charging activities of the merchant comprises a number of dispute requests received from the user against the merchant; and
the method comprises determining to block subsequent charges applied by the merchant to the payment account when the number of dispute requests received from the user against the merchant exceeds a predetermined threshold.
14. The computer-implemented method of claim 11 , wherein:
the history of charging activities of the merchant comprises a number of repeated charges applied by the merchant to the payment account; and
the method comprises determining to block subsequent charges applied by the merchant to the payment account when the number of the repeated charges exceeds a predetermined threshold.
15. The computer-implemented method of claim 11 , wherein adding the merchant to the block-charge list comprises:
determining a merchant identifier identifying the merchant; and adding the merchant identifier to the block-charge list.
16. The computer-implemented method of claim 15 , further comprising:
determining a merchant identification code based on the transaction authorization request;
determining whether the merchant identification code matches the merchant identifier in the block-charge list; and
responsive to the determination that the merchant identification code matches the merchant identifier in the block-charge list, determining that the merchant on the block-charge list initiated the transaction authorization request.
17. The computer-implemented method of claim 11 , further comprising:
determining a reputation score for the merchant based on the history of charging activities of the merchant; and
adding the merchant to the block-charge list when the reputation score is below a predetermined threshold.
18. The computer-implemented method of claim 17 , wherein the reputation score is based on at least one of:
a number of dispute requests received against the merchant;
a number of repeated charges applied by the merchant to the payment account; or
a number of dispute requests received from the user against the merchant.
19. The computer-implemented method of claim 17 , further comprising:
updating the reputation score of the merchant based on the dispute request received from the user.
20. A non-transitory computer-readable medium storing instructions executable by a processor to cause the processor to perform operations for blocking merchant charges to a payment account of a user, the operations comprising:
receiving, from a user device, a dispute request of a charge by a merchant to the payment account;
identifying the merchant associated with the dispute request;
in response to the dispute request, determining whether to block subsequent charges applied by the merchant to the payment account based on a history of charging activities of the merchant;
providing instructions to the user device to display an application interface for the user to accept or decline blocking subsequent charges by the merchant;
receiving, via the user device, the user's input to accept blocking subsequent charges by the merchant;
responsive to the determination to block subsequent charges, adding the merchant to a block-charge list associated with the payment account;
receiving a transaction authorization request to charge the payment account;
determining whether the merchant on the block-charge list initiated the transaction authorization request; and
responsive to the receipt of the user's input that the merchant on the block-charge list initiated the transaction authorization request, declining the transaction authorization request.