Assisted venue staff guidance

1. A method for assisting a venue staff member in providing guidance within a predetermined venue area, the method comprising:

receiving, from a mobile device associated with the venue staff member, a location of the mobile device associated with the venue staff member;

receiving, from a mobile device associated with a venue attendee, a location of the mobile device associated with the venue attendee;

retrieving an itinerary associated with the venue attendee, the itinerary identifying a point of interest;

generating a suggested path for the venue attendee from the location of the mobile device associated with the venue attendee to a location of the point of interest identified by the itinerary;

generating a current path of the venue attendee based on the location of the mobile device associated with the venue attendee and one or more past locations of the mobile device associated with the venue attendee;

identifying a dissimilarity between the suggested path for the venue attendee and the current path of the venue attendee, wherein identifying the dissimilarity includes:

identifying that a heading corresponding to the current path is directed closer toward a location of a second point of interest than toward the location of the point of interest identified by the itinerary, and

identifying that an angle between a heading corresponding to the suggested path for the venue attendee and the heading corresponding to the current path of the venue attendee is greater than a predetermined angle value; and

sending an alert to the mobile device associated with the venue staff member automatically in response to identifying the dissimilarity, the alert identifying at least the venue attendee and the point of interest.

2. The method of claim 1 , further comprising:

receiving a selection of the point of interest from the mobile device associated with the venue attendee; and

generating the itinerary associated with the venue attendee.

3. The method of claim 1 , further comprising:

retrieving profile information identifying one or more traits of the venue attendee;

retrieving point of interest information identifying one or more traits of each of a plurality of points of interest located within the predetermined venue area, the plurality of points of interest including the point of interest;

generating a recommendation recommending the point of interest to the venue attendee based on a comparison between the profile information and the point of interest information; and

generating the itinerary associated with the venue attendee.

4. The method of claim 3 , wherein the comparison between the profile information and the point of interest information indicates that the location of the point of interest appears in a location history associated with the venue attendee at least a predetermined number of times.

5. The method of claim 3 , wherein the comparison between the profile information and the point of interest information indicates that the location of the point of interest is missing from a location history associated with the venue attendee.

6. The method of claim 3 , wherein the comparison between the profile information and the point of interest information indicates that the venue attendee previously provided a rating of the point of interest, wherein the rating exceeds a predetermined rating value.

7. The method of claim 3 , wherein the comparison between the profile information and the point of interest information indicates that the point of interest provides a type of food that the venue attendee prefers.

8. The method of claim 3 , wherein the comparison between the profile information and the point of interest information indicates that the point of interest lacks a type of food that the venue attendee dislikes.

9. The method of claim 1 , further comprising identifying, based on an estimated movement speed of the venue attendee, that the venue attendee must begin heading toward a location of the point of interest within a predetermined period of time for the venue attendee to arrive at the location of the point of interest at a particular time, wherein the particular time is associated with the point of interest in the itinerary.

10. The method of claim 1 , further comprising:

receiving, from a mobile device associated with a second venue staff member, a location of the mobile device associated with the second venue staff member; and

selecting the mobile device associated with the venue staff member to be sent the alert rather than the mobile device associated with the second venue staff member based on the location of the mobile device associated with the venue staff member being closer than the location of the mobile device associated with the second venue staff member to the location of the mobile device associated with the venue attendee.

11. The method of claim 1 , wherein the venue attendee is in a group, and wherein the itinerary associated with the venue attendee is also associated with one or more other venue attendees in the group.

12. A system for assisting a venue staff member in providing guidance within a predetermined venue area, the system comprising:

a communication transceiver that receives a location of a mobile device associated with the venue staff member and a location of a mobile device associated with a venue attendee and that sends an alert to the mobile device associated with the venue staff member;

a memory that stores instructions and an itinerary associated with the venue attendee; and

a processor, wherein execution of the instructions by the processor causes the processor to:

generate a suggested path for the venue attendee from the location of the mobile device associated with the venue attendee to a location of a point of interest identified by the itinerary,

generate a current path of the venue attendee based on the location of the mobile device associated with the venue attendee and one or more past locations of the mobile device associated with the venue attendee,

identify a dissimilarity between the suggested path for the venue attendee and the current path of the venue attendee, wherein identifying the dissimilarity includes identifying that a heading corresponding to the current path is directed closer toward a location of a second point of interest than toward the location of the point of interest identified by the itinerary and identifying that an angle between a heading corresponding to the suggested path for the venue attendee and the heading corresponding to the current path of the venue attendee is greater than a predetermined angle value, and

generate the alert automatically in response to identifying the dissimilarity.

13. The system of claim 12 , wherein the communication transceiver receives the location of the mobile device associated with the venue attendee from the mobile device associated with the venue attendee.

14. The system of claim 12 , wherein the communication transceiver receives the location of the mobile device associated with the venue staff member from the mobile device associated with the venue staff member.

15. The system of claim 12 , wherein the communication transceiver receives the itinerary associated with the venue attendee.

16. A method for assisting a venue staff member in providing guidance within a predetermined venue area, the method comprising:

receiving a location of a mobile device associated with the venue staff member;

receiving a location of a mobile device associated with a venue attendee;

generating a suggested path for the venue attendee from the location of the mobile device associated with the venue attendee to a location of a point of interest identified in an itinerary associated with the venue attendee;

generating a current path of the venue attendee based on the location of a mobile device associated with the venue attendee and one or more past locations of the mobile device associated with the venue attendee;

identifying a dissimilarity between the suggested path for the venue attendee and the current path of the venue attendee, wherein identifying the dissimilarity includes identifying that a heading corresponding to the current path is directed closer toward a location of a second point of interest than toward the location of the point of interest identified by the itinerary and identifying that an angle between a heading corresponding to the suggested path for the venue attendee and the heading corresponding to the current path of the venue attendee is greater than a predetermined angle value; and

sending an alert identifying the venue attendee to the mobile device associated with the venue staff member automatically in response to identifying the dissimilarity.

17. The method of claim 16 , further comprising identifying that the location of the mobile device associated with the venue attendee is closer to the location of the mobile device associated with the venue staff member than it is to any of a plurality of locations of other mobile devices associated with other venue staff members before sending the alert to the mobile device associated with the venue staff member.

18. The method of claim 16 , wherein the alert also identifies the point of interest identified in the itinerary associated with the venue attendee.