IP Library Granted Patent US 10,528,992
Granted Patent B2
US 10,528,992 · App. 16/013,721 · Granted Jan 7, 2020

System and method for automated execution of device-related services

Inventor: Robert Yost (San Francisco, CA)
Assignee: Visa International Service Association
G06Q30/0283
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Quick Facts
Patent No.
US 10,528,992
App. No.
16/013,721
Granted
Jan 7, 2020
Kind
B2
Abstract

Described herein is a platform and method for enabling electronic devices to initiate device-related services automatically (e.g., without user interaction), which may be services related to a primary function of the electronic device. In some embodiments, this may involve receiving a number of details from the electronic device (which may include performance metrics), identifying one or more third-party entities capable of providing a service, identifying a format or structure (e.g., a template) associated with the one or more third-party entities, populating the identified format with the details from the electronic device, and obtaining the service from one of the third-party entities.

Claims (46)

1. A method of obtaining a device-related service comprising: receiving, at a service computer, a request to obtain the device-related service for a device;

receiving, at the service computer from the device, information related to the device;

identifying, by the service computer, a number of third-party computers capable of providing the device-related service;

providing, by the service computer, requests for the device-related service to the number of third-party computers, each of the requests including the information related to the device by:

identifying a number of templates, each template of which is associated with a third-party computer of the number of third-party computers;

populating, by the service computer, the number of templates with the information related to the device; and

providing, by the service computer, the populated number of templates to the number of third-party computers;

receiving, at the service computer, a number of responses from the number of third-party computers;

selecting, by the service computer from the number of responses, a most-favorable response; and

initiating, by the service computer, a process to obtain the device-related service from a third-party computer associated with the most-favorable response.

2. The method of claim 1 , wherein the information related to the device comprises an estimated value of the device.

3. The method of claim 1 , wherein the device-related service is insurance coverage for the device.

4. The method of claim 3 , wherein the number of third-party computers are computers operated by insurance providers.

5. The method of claim 3 , wherein the number of responses comprises a number of quotes for coverage of the device.

6. The method of claim 1 , wherein initiating the process to obtain the device-related service from a third-party computer associated with the most-favorable response comprises providing payment information to the third-party computer associated with the most-favorable response.

7. The method of claim 1 , wherein the device-related service is a service to sell the device.

8. The method of claim 7 , wherein the number of third-party computers comprise at least one electronic retailer server.

9. A service computer comprising:

a processor; and

a memory including instructions that, when executed with the processor, cause the service computer to, at least:

receive a request to obtain the device-related service for a device;

receive, from the device, information related to the device;

identify a number of third-party computers capable of providing the device-related service;

provide requests for the device-related service to the number of third-party computers, each of the requests including the information related to the device by:

identifying a number of templates, each template of which is associated with a third-party computer of the number of third-party computers;

populating the number of templates with the information related to the device; and

providing the populated number of templates to the number of third-party computers;

receive a number of responses from the number of third-party computers;

select, from the number of responses, a most-favorable response; and

initiate a process to obtain the device-related service from a third-party computer associated with the most-favorable response.

10. The service computer of claim 9 , wherein the information related to the device includes one or more of a model information, a current ownership status of the device, an age of the device, an image of the device, or an estimated value of the device.

11. The service computer of claim 9 , wherein the most-favorable response is determined based on user preferences stored on the service computer.

12. The service computer of claim 11 , wherein the most-favorable response is determined without interaction with an owner of the device.

13. The service computer of claim 9 , wherein the most-favorable response is determined by providing the number of responses to a user device associated with an owner of the device and receiving a selection of the most-favorable response from the number of responses.

14. The service computer of claim 9 , wherein the request to obtain the device-related service for a device is received via a user device associated with an owner of the device.

15. The service computer of claim 9 , wherein the request to obtain the device-related service for a device is received from the device.

16. The service computer of claim 9 , wherein the number of third-party computers capable of providing the device-related service are determined based at least in part on a category into which the device belongs.

17. A method of changing ownership of a device comprising:

receiving, at the device, a request for the device to sell itself;

estimating, by the device, an appropriate value of the device based on a current performance level for the device;

advertising the device to a number of proximate devices at the estimated appropriate value;

receiving, by the device from a proximate device of the number of proximate devices, a request to conduct a transaction, the request including information to be used in conducting the transaction;

conducting the transaction using the received information; and

updating an ownership status of the device based on the conducted transaction.

18. The method of claim 17 , wherein the advertising the device to the number of proximate devices also includes providing a location of the device to the number of proximate devices.

19. The method of claim 17 , wherein the number of proximate devices are detected using one or more device discovery techniques performed using a short range communication means.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 26, 2018
From: YOST, ROBERT
To: VISA INTERNATIONAL SERVICE ASSOCIATION
Reel/Frame 047329/0882 →
Continuity (4)
Continuation In Part 15900159 · Feb 20, 2018
Continuation 15483562 · Apr 10, 2017
Continuation 15043222 · Feb 12, 2016
Related Publication 20180300776A1 · Oct 18, 2018
Cited By (11)
US 12,271,929 US 12,321,965 US 12,322,259 US 12,380,420 US 12,462,635 US 12,475,756 US 12,536,643 US 12,597,004 US 12,608,687 US 12,646,041 US 12,676,045