Call authentication using call forwarding
The invention may verify calls to a telephone device by activating call forwarding to redirect calls for the telephone device to a prescribed destination; receiving a message from a server verifying the call; deactivating call forwarding to receive the call; and reactivating call forwarding when the call is concluded. In another embodiment, the invention may, in response to a telephone device initiating a call to a second telephone device installed with a particular application or software, transmit a message to a server causing it to instruct the second telephone device to deactivate call forwarding. In yet another embodiment, the invention may cause a server to receive a message from a prescribed location indicating that a call was received via call forwarding, and in response to the message, transmit an instruction to the intended recipient to deactivate the call forwarding if the call is verified as legitimate.
1. A method implemented in a server comprising:
executing by a processor in said server,
receiving, from a prescribed location, a message indicating that said prescribed location has received, by virtue of call forwarding, a telephone call made by a first telephone device to a particular telephone number assigned to a second telephone device, said call forwarding being activated by a particular application or software executing on said second telephone device; and
in response to receiving said message, transmitting an instruction to said second telephone device to deactivate said call forwarding, allowing the second telephone device to receive the telephone call when:
said server has received, by a predetermined time relative to receiving said message, a notification from said first telephone device of said telephone call, or
said server has verified said telephone call as legitimate.
2. The method of claim 1 , wherein said prescribed location is a second server, and said message from said prescribed location is sent from a web application programming interface running on said second server.
3. The method of claim 1 , wherein said second server is part of a cloud communications platform.
4. The method of claim 1 , wherein when said notification is not received by said server by said predetermined time, said processor further executes:
extracting information from said message of an originating telephone number provided with said telephone call, and identifying a device according to said extracted information;
determining whether said particular application or software is installed on said identified device;
when said particular application or software is installed on said identified device, transmitting a second message to said identified device via said particular application or software inquiring as to whether said identified device made said telephone call,
wherein said telephone call is verified as legitimate when an affirmative response to said second message is received from said identified device via said particular application or software.
5. The method of claim 4 , wherein when said particular application or software is not installed on said identified device, said processor executes a stored program analyzing whether said telephone call is legitimate.
6. The method of claim 1 , further comprising:
in response to determining that one of multiple concluding events has occurred in connection with said telephone call, transmitting a second instruction to said second telephone device to reactivate said call forwarding.
7. The method of claim 6 , wherein said multiple concluding events include:
said second telephone device hanging up on said telephone call after having picked up said telephone call, and
said telephone call being terminated by the originating party before being picked up by said second telephone device.
8. The method of claim 1 , wherein said server is configured to receive said notification from said first telephone device via a cloud messaging service.