Managing boot failures in an information handling system
A method, information handling system (IHS) and a management system for managing boot failures in an IHS. The method includes transmitting, via a processor, a request for at least one unified extensible firmware interface (UEFI) image from a boot file or HTTP server and receiving the at least one UEFI image from the HTTP server. The IHS is booted using the UEFI image. The method further includes determining if a boot failure of the IHS has occurred. In response to determining that a boot failure of the IHS has occurred, a memory location is identified in a first memory device for storage of a system dump file. The method also includes storing contents of the first memory device to the system dump file at the indentified memory location of the first memory device.
1. A method for managing boot failures in an information handling system (IHS), the method comprising:
transmitting, via a processor, a request for at least one unified extensible firmware interface (UEFI) image from a boot file server;
receiving the at least one UEFI image from the boot file server;
booting the IHS using the UEFI image;
determining if a boot failure of the IHS has occurred;
in response to determining that a boot failure of the IHS has occurred:
identifying a memory location in a first memory device for storage of a system dump file;
storing contents of the first memory device to the system dump file at the identified memory location of the first memory device;
identifying a backup networking port;
enabling the backup networking port; and
triggering the IHS to reboot using the backup networking port.
2. The method of claim 1 , further comprising:
transmitting a request to the boot file server, via the backup networking port, for a backup UEFI image;
receiving the backup UEFI image from the boot file server; and
booting the IHS using the backup UEFI image.
3. The method of claim 1 , further comprising:
during initialization of the IHS:
identifying a memory location in the first memory device for storage of the system dump file;
allocating memory in the first memory device for storage of the system dump file; and
storing, to the first memory device, a device path and the memory location for storage of the system dump file.
4. A method for managing boot failures in an information handling system (IHS), the method comprising:
transmitting, via a processor, a request for at least one unified extensible firmware interface (UEFI) image from a boot file server;
receiving the at least one UEFI image from the boot file server;
booting the IHS using the UEFI image;
determining if a boot failure of the IHS has occurred;
in response to determining that a boot failure of the IHS has occurred, identifying a memory location in a first memory device for storage of a system dump file;
storing contents of the first memory device to the system dump file at the identified memory location of the first memory device; and
storing the system dump file to a second memory device associated with a remote access controller (RAC), the system dump file stored on the second memory device being accessible to a system administrator server via a network interface device (NID).
5. The method of claim 4 , further comprising:
transmitting, via the NID, a message to the system administrator server that booting of the IHS has failed and that the system dump file is stored on the second memory device.
6. The method of claim 4 , further comprising:
transmitting the system dump file to the system administrator server.
7. An information handling system (IHS) comprising:
a processor communicatively coupled to a first memory device, the processor further communicatively coupled to a boot file server, the processor having firmware executing thereon for managing boot failures in the IHS, wherein the firmware configures the processor to:
transmit a request for at least one unified extensible firmware interface (UEFI) image from a boot file server;
receive the at least one UEFI image from the boot file server;
boot the IHS using the UEFI image;
determine if a boot failure of the IHS has occurred;
in response to determining that a boot failure of the IHS has occurred:
identify a memory location in a first memory device for storage of a system dump file;
store contents of the first memory device to the system dump file at the identified memory location of the first memory device;
identify a backup networking port;
enable the backup networking port; and
trigger the IHS to reboot using the backup networking port.
8. The information handling system of claim 7 , further comprising:
a remote access controller (RAC) having a second memory device associated therewith;
wherein the firmware further configures the processor to:
store the system dump file to the second memory device associated with the RAC, the system dump file stored on the second memory device being accessible to a system administrator server via a network interface device (ND).
9. The information handling system of claim 8 , wherein the firmware further configures the processor to:
transmit, via the NID, a message to the system administrator server that booting of the IHS has failed and that the system dump file is stored on the second memory device.
10. The information handling system of claim 8 , wherein the firmware further configures the processor to:
transmit the system dump file to the system administrator server.
11. The information handling system of claim 7 , wherein the firmware further configures the processor to:
transmit a request to the boot file server, via the backup networking port, for a backup UEFI image;
receive the backup UEFI image from the boot file server; and
boot the IHS using the backup UEFI image.
12. The information handling system of claim 7 , wherein the firmware further configures the processor to:
during initialization of the IHS:
identify a memory location in the first memory device for storage of the system dump file;
allocate memory in the first memory device for storage of the system dump file; and
store, to the first memory device, a device path and the memory location for storage of the system dump file.
13. A management system for managing boot failures in an information handling system (IHS), the management system comprising:
a processor communicatively coupled to a first memory device, the processor further communicatively coupled to a boot file server, the processor having firmware executing thereon for managing boot failures in the IHS, wherein the firmware configures the processor to:
transmit a request for at least one unified extensible firmware interface (UEFI) image from a boot file server;
receive the at least one UEFI image from the boot file server;
boot the IHS using the UEFI image;
determine if a boot failure of the IHS has occurred;
in response to determining that a boot failure of the IHS has occurred, identify a memory location in a first memory device for storage of a system dump file; and
store contents of the first memory device to the system dump file at the identified memory location of the first memory device; and
a remote access controller (RAC) having a second memory device associated therewith;
wherein the firmware further configures the processor to store the system dump file to the second memory device associated with the RAC, the system dump file stored on the second memory device being accessible to a system administrator server via a network interface device (NID).
14. The management system of claim 13 , wherein the firmware further configures the processor to:
transmit, via the NID, a message to the system administrator server that booting of the IHS has failed and that the system dump file is stored on the second memory device.
15. The management system of claim 13 , wherein the firmware further configures the processor to:
transmit the system dump file to the system administrator server.
16. The management system of claim 13 , wherein the firmware further configures the processor to:
identify a backup networking port;
enable the backup networking port; and
trigger the IHS to reboot using the backup networking port.
17. The management system of claim 16 , wherein the firmware further configures the processor to:
transmit a request to the boot file server, via the backup networking port, for a backup UEFI image;
receive the backup UEFI image from the boot file server; and
boot the IHS using the backup UEFI image.