Automated session closing upon location-sensed departure
Various embodiments herein each include at least one of systems, devices, methods, and software for automated session closing upon location-sensed departure. Some such embodiments may be implemented at retail outlets (e.g., restaurants, salons, stores, etc.) to automatically charge a customer account for ordered items upon an automated detection of a customer retail outlet departure. One embodiment, in the form of a method performed on a server-based system, includes receiving, via a network from a mobile device associated with a customer account, first data indicating the mobile device has departed a retail outlet. The method then generates, from stored retail session data, a final bill including an amount payable and then charges an amount payable from the final bill to a payment account associated with the customer account.
1. A method comprising:
deploying a first beacon device to a serving location and a second beacon to an exit of a facility of the service location;
storing data associating the first beacon device with the serving location and the second beacon device with the exit;
automatically receiving a first beacon identifier on a mobile device wirelessly from the first beacon device associated with the serving location and providing the first beacon identifier to an app deployed on the mobile device;
automatically transmitting, by the app via a network from the mobile device to a backend system, the first beacon identifier and customer account identifying data to associate a dining session at the serving location with the customer account;
automatically receiving a second beacon identifier on the mobile device wirelessly from the second beacon device and providing the second beacon identifier to the app; and
automatically receiving a notification within the app based upon not receiving any beacon identifiers within an elapsed period, the notification requesting a departure confirmation or an input indicating an intent to return;
waiting for a period to elapse without the app on the mobile device receiving a response to the notification or receiving the first beacon identifier again and upon the period elapsing, automatically transmitting by the app from the mobile device over the network to the backend system an instruction for charging the amount payable to a payment account associated with the customer account.
2. The method of claim 1 , further comprising:
receiving, via the network, menu data of items available for order at the serving location;
presenting, on a display of the mobile device, at least one view generated based on the received menu data;
receiving selection input with regard to at least one item presented in the at least one view of the received menu data; and
transmitting, via the network to the backend system, data representative of the selection item input and at least one other data item to associate the transmitted data with the dining session.
3. The method of claim 1 , further comprising:
receiving, via the network from the backend system, data indicating the dining session has been closed and items ordered within the dining session will or have been charged according to payment data associated with the customer account.
4. The method of claim 1 , further comprising:
receiving, via the network from the backend system, data indicating the customer account does not include associated payment data;
presenting, on a display of the mobile device, a user interface to receive payment data to associate with the customer account; and
transmitting, via the network from the mobile device to the backend system, data representative of payment data received within the user interface to associate with the customer account.
5. The method of claim 1 , further comprising:
receiving at least one customer account login credential within a user interface of a mobile device app performing the method, at least a portion of the customer account login credential forming at least a portion of the customer account identifying data.
6. The method of claim 1 , further comprising:
receiving location data from at least one of a positioning device of the mobile device and a positioning service present on or accessible via the network from the mobile device;
transmitting at least a portion of the location data from the mobile device to the backend system identifier and at least one other data item to associate the transmitted data with the dining session; and
when the at least a portion of the location data identifies a location remote from a location of the first beacon device, receiving, via the network from the backend system, data indicating that items ordered within the dining session will or have been charged according to payment data associated with the customer account.