Method for implementing a call control of a client on a telephony endpoint representing a user, and port handler designed therefor
The invention concerns a computer-implemented method for executing call control for a client (CI 1 ) on a telephone terminal ( 30 ) representing a user (U 1 ), comprising the following steps: a logic unit (L 1 ) of a port handler ( 20 ) transmits a first call (C 1 ) through a first trunk receiving unit (ET 1 ) representing a first trunk (T 1 ) to a first sending unit (SU 1 ) assigned to the user (U 1 ), by processing a first identification (ID 1 ) received through the first trunk receiving unit (ET 1 ), the logic unit (L 1 ) assigns the first trunk receiving unit (ET 1 ) and the first call (C 1 ) to the user (U 1 ), using an appropriately structured database DB 1 and allocation table (Z 1 ), the logic unit (L 1 ) transmits at least a second call (C 2 ) through a second trunk receiving unit (ET 2 ) representing at least one second trunk (T 2 ) also to the sending unit (SU 1 ) assigned to the user (U 1 ), by processing a second identification (ID 2 ) received through the second trunk receiving unit (ET 2 ), the logic unit (L 1 ) assigns the second trunk receiving unit (ET 2 ) and the at least one second call (C 2 ) also to the user (U 1 ), using the database (DB 1 ) and allocation table (Z 1 ), and the switching-capable sending unit (SU 1 ) assigned to the user (U 1 ) and a switching-capable receiving unit (EU 1 ) assigned to the user (U 1 ) use the client (CI 1 ) to effect call control for the first call (C 1 ) and the at least one second call (C 2 ) to the telephone terminal ( 30 ) representing the user (U 1 ). The invention further concerns an appropriately configured port handler and a machine-readable data carrier ( 90 ) with a computer program product stored on it.
1. A computer-implemented method for executing call control for a client on a telephone terminal representing a user, comprising:
transmitting, through a logic unit of a port handler, a first call through a first trunk receiving unit representing a first trunk to a first sending unit assigned to a user, the first sending unit being a switching-capable sending unit;
processing a first identification received through the first trunk receiving unit such that the logic unit assigns the first trunk receiving unit and the first call to the user using a structured database and allocation table,
transmitting by the logic unit at least a second call through a second trunk receiving unit representing at least a second trunk also to the sending unit assigned to the user,
processing a second identification received through the second trunk receiving unit such that the logic unit assigns the second trunk receiving unit and the at least second call also to the user using the database and allocation table, and
the first sending unit assigned to the user and a switching-capable receiving unit assigned to the user using the client to carry out call control for the first call and the at least one second call for the telephone terminal representing the user such that payload of the first call is switchable independently of payload of the at least one second call.
2. The method of claim 1 , wherein the user is a first user and the method also comprising:
the port handler accepting a request from a client for a second call and directs it to a second user, to query the second user.
3. The method of claim 1 , wherein the user is a first user and the method also comprising:
the port handler accepting a request for a second call from a second user and directs it to the client, to place it in call waiting status for the first user.
4. The method of claim 3 , comprising signaling the second call at a third target and automatically forwarding the second call from a second target to a third target or accepting the call at the third target by call pickup.
5. The method of claim 1 , further comprising creating a respective group from a port handler and a user in a telecommunication platform for multiple telephone platforms that are networked with each other, such that that a status indication and/or busy signal reaches all other users in both telecommunication platforms.
6. A non-transitory computer readable medium having a computer program product stored thereon, the computer program comprising executable code that, when executed by a port handler, causes the port handler to carry out a method, the method comprising:
transmitting, through a logic unit of the port handler, a first call through a first trunk receiving unit representing a first trunk to a first sending unit assigned to a user, the first sending unit being a switching-capable sending unit;
processing a first identification received through the first trunk receiving unit such that the logic unit assigns the first trunk receiving unit and the first call to the user using a structured database and allocation table,
transmitting by the logic unit at least a second call through a second trunk receiving unit representing at least a second trunk also to the sending unit assigned to the user,
processing a second identification received through the second trunk receiving unit such that the logic unit assigns the second trunk receiving unit and the at least second call also to the user using the database and allocation table, and
the first sending unit assigned to the user and a switching-capable receiving unit assigned to the user using the client to carry out call control for the first call and the at least one second call for a terminal representing the user such that payload of the first call is switchable independently of payload of the at least one second call.
7. The non-transitory computer readable medium of claim 6 , wherein the terminal is a telephone terminal, a computer, a smart phone, or a telephone.
8. A port handler for executing call control for a client on a telephone terminal representing a user, comprising:
a logic unit,
a first trunk receiving unit representing a first trunk,
a second trunk receiving unit representing at least one second trunk,
a first switching-capable sending unit assigned to a user, and
a first switching-capable receiving unit assigned to the user,
wherein the logic unit is equipped and configured such that:
a first call is transmittable through the first trunk receiving unit to the first switching-capable sending unit;
a first identification received through the first trunk receiving unit is processable such that the logic unit assigns the first trunk receiving unit and the first call to the user using a structured database and allocation table,
at least a second call is transmittable through the second trunk receiving unit to the first switching-capable sending unit,
a second identification received through the second trunk receiving unit is processable such that the logic unit assigns the second trunk receiving unit and the at least second call also to the user using the database and allocation table, and
the first switching-capable sending unit and the first switching-capable receiving unit are assigned to the user using the client to carry out call control for the first call and the at least one second call for the telephone terminal representing the user such that payload of the first call is switchable independently of payload of the at least one second call.
9. The port handler of claim 8 , wherein the client is a cloud communications server (CCS) client.
10. The port handler of claim 8 , wherein the port handler is configured as a connection element between a client configured as an external interface and a call processing unit configured as an internal interface.
11. The port handler of claim 9 , wherein the first identification is an address associated with the user or is a socket connection.
12. The port handler of claim 11 , wherein the second identification is an address or a socket connection.
13. The method of claim 1 , wherein the first identification is an address associated with the user or is a socket connection.
14. The method of claim 13 , wherein the second identification is an address or a socket connection.
15. The method of claim 1 , comprising switching the payload of the first call and the payload of the at least one second call independently.
16. The method of claim 1 , wherein the call control also includes providing an indication that indicates the telephone terminal is connected for a call.