IP Library Granted Patent US 11,120,897
Granted Patent B2
US 11,120,897 · App. 16/099,368 · Granted Sep 14, 2021

System and method for tracking informal observations about a care recipient by caregivers

Inventors: Portia E. Singh (Everett, MA); Mladen Milosevic (Stoneham, MA)
Assignee: Lifeline Systems Company
G16H10/60G06Q10/063G16H15/00G16H40/20G16H40/63G16H40/67G16H50/70
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Quick Facts
Patent No.
US 11,120,897
App. No.
16/099,368
Granted
Sep 14, 2021
Kind
B2
Abstract

The present system is configured to track informal observations by multiple caregivers about a care recipient and provide actionable feedback to the multiple caregivers for managing health of the care recipient based on the informal observations. Informal caregivers are constantly observing the health and/or wellness of care recipients they provide care for. Within families for example, multiple informal caregivers coordinate the care they provide for a care recipient amongst each other to balance the workload. These caregivers observe the same care recipient often on different occasions, from different perspectives, and with varying levels of subjectivity. Keeping an eye out for abnormal behavior by the care recipient, changes in capabilities of the care recipient, and/or potential disease progression, for example, are pieces of data caregivers commonly observe in an informal, rarely structured way.

Claims (30)

1. A system configured to track informal observations by multiple caregivers about a care recipient and provide actionable feedback to the multiple caregivers for managing health of the care recipient based on the informal observations, the system comprising one or more hardware processors configured by machine readable instructions to:

obtain medical history information about the care recipient, the medical history information indicating the health of the care recipient including one or more medical conditions experienced by the care recipient;

cause presentation of a graphical user interface configured to facilitate selection of one or more selectable observation categories for entry of the informal observations by each of the multiple caregivers, the graphical user interface presented on individual computing devices associated with individual caregivers, wherein the one or more selectable categories are customizable, such that at least one of the one or more selectable observation categories can be removed and a new selectable observation category can be added to the one or more selectable observation categories;

process the informal observations using a natural language processing sentiment analysis to categorize each informal observation as at least one of: positive, negative, subjective, objective, feature-related, and aspect-related;

analyze the processed informal observations and the medical history information by determining a trend among the processed informal observations and the medical history to identify one or more of a change in the health of the care recipient or a medical event experienced by the care recipient;

generate actionable feedback for at least one of the multiple caregivers based on the analysis, the actionable feedback comprising recommendations for managing the health of the care recipient and supporting content related to the recommendations, the supporting content comprising information related to the recommendations obtained from one or more external sources of data; and

cause presentation of the actionable feedback to the at least one of the multiple caregivers via the graphical user interface, wherein the actionable feedback is configured to assist the at least one of the multiple caregivers in obtaining medical services for the care recipient such that treatment is provided to the care recipient.

2. The system of claim 1 , wherein the one or more hardware processors are further configured to generate a summary report for a healthcare provider based on the actionable feedback, the analysis, and the informal observations.

3. The system of claim 1 , wherein the one or more hardware processors are configured such that the informal observations include one or more of textual descriptive notes, ratings, dates of the observations, or visual images related to the informal observations.

4. The system of claim 3 , wherein the one or more hardware processors are further configured such that processing further comprises image processing techniques configured to facilitate analysis of the visual images.

5. The system of claim 1 , wherein the one or more hardware processors are configured such that the graphical user interface comprises one or more views corresponding to the one or more observation categories, and one or more fields within an individual view of the one or more views corresponding to textual descriptive notes, ratings, dates, and/or visual images.

6. The system of claim 1 , further comprising one or more sensors configured to generate output signals that convey information related to the heath of the care recipient, wherein the one or more hardware processors are configured such that the information in the output signals is included in the obtained medical history information.

7. A method for tracking informal observations by multiple caregivers about a care recipient and providing actionable feedback to the multiple caregivers for managing health of the care recipient based on the informal observations with an observation system, the system comprising one or more hardware processors, the method comprising:

obtaining medical history information about the care recipient, the medical history information indicating the health of the care recipient including one or more medical conditions experienced by the care recipient;

causing presentation of a graphical user interface configured to facilitate selection of one or more selectable observation categories for entry of the informal observations by each of the multiple caregivers, the graphical user interface presented on individual computing devices associated with individual caregivers, wherein the one or more selectable categories are customizable, such that at least one of the one or more selectable observation categories can be removed and a new selectable observation category can be added to the one or more selectable observation categories;

processing the informal observations using a natural language processing sentiment analysis to categorize each informal observation as at least one of: positive, negative, subjective, objective, feature-related, and aspect-related;

analyzing the informal observations and the medical history information by determining a trend among the processed informal observations and the medical history to identify one or more of a change in the health of the care recipient or a medical event experienced by the care recipient;

generating actionable feedback for at least one of the multiple caregivers via a caregiver device associated with the at least one of the multiple caregivers, wherein the actionable feedback is based on the analysis, the actionable feedback comprising recommendations for managing the health of the care recipient and supporting content related to the recommendations, the supporting content comprising information related to the recommendations obtained from one or more external sources of data;

causing presentation of the actionable feedback to the caregiver device associated with the at least one of the multiple caregivers via the graphical user interface, wherein the actionable feedback is configured to assist the at least one of the multiple caregivers in obtaining medical services for the care recipient such that treatment is provided to the care recipient.

8. The method of claim 7 , further comprising generating a summary report for a healthcare provider based on the actionable feedback, the analysis, and the informal observations.

9. The method of claim 7 , wherein the informal observations include one or more of textual descriptive notes, ratings, dates of the observations, or visual images related to the informal observations.

10. The method of claim 9 , wherein the processing further comprises image processing techniques configured to facilitate analysis of the visual images.

11. The method of claim 7 , wherein the graphical user interface comprises one or more views corresponding to the one or more observation categories, and one or more fields within an individual view of the one or more views corresponding to textual descriptive notes, ratings, dates, and/or visual images.

12. The method of claim 7 , further comprising generating output signals that convey information related to the heath of the care recipient, wherein the information in the output signals is included in the obtained medical history information.

13. The system of claim 1 , wherein the one or more hardware processors are further configured to:

determine a presence of one or more informal observations of first and second selectable observation categories of the one or more selectable observation categories during a period of time, each of the one or more informal observations of the first and second selectable observation categories comprising an associated rating that is at least one of positive, neutral, or negative; and

automatically display an indicator on the graphical user interface, the indicator representing the presence of the one or more informal observations of the first and second selectable observation categories during the period of time, and a characteristic of the indicator on the graphical user interface, the characteristic representing a most negative rating associated with the one or more informal observations of the first and second selectable observation categories during the period of time.

14. The method of claim 7 , further comprising the steps of:

determining a presence of one or more informal observations of first and second selectable observation categories of the one or more selectable observation categories during a period of time, each of the one or more informal observations of the first and second selectable observation categories comprising an associated rating that is at least one of positive, neutral, or negative; and

automatically displaying an indicator on the graphical user interface, the indicator representing the presence of the one or more informal observations of the first and second selectable observation categories during the period of time, and a characteristic of the indicator on the graphical user interface, the characteristic representing a most negative rating associated with the one or more informal observations of the first and second selectable observation categories during the period of time.

Assignments (7)
RELEASE OF SECURITY INTEREST Recorded Oct 28, 2024
From: CRESTLINE DIRECT FINANCE, L.P.
To: LIFELINE SYSTEMS COMPANY
Reel/Frame 069272/0593 →
SECURITY INTEREST Recorded Oct 11, 2024
From: LIFELINE SYSTEMS COMPANY; ANELTO, INC.; 100PLUS, INC.; INSTANT CARE, INC.
To: TCW ASSET MANAGEMENT COMPANY LLC, AS COLLATERAL AGENT
Reel/Frame 069164/0414 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 25, 2022
From: SINGH, PORTIA E.; MILOSEVIC, MLADEN
To: KONINKLIJKE PHILIPS N.V.
Reel/Frame 058756/0101 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 25, 2022
From: KONINKLIJKE PHILIPS N.V.
To: LIFELINE SYSTEMS COMPANY
Reel/Frame 058838/0596 →
SECURITY INTEREST Recorded Jul 20, 2021
From: AMERICAN MEDICAL ALERT CORP.; LIFELINE SYSTEMS COMPANY
To: CRESTLINE DIRECT FINANCE, L.P.
Reel/Frame 056923/0131 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 16, 2021
From: KONINKLIJKE PHILIPS N.V.
To: LIFELINE SYSTEMS COMPANY
Reel/Frame 056894/0075 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 6, 2018
From: SINGH, PORTIA E.; MILOSEVIC, MLADEN
To: KONINKLIJKE PHILIPS N.V.
Reel/Frame 047425/0136 →