IP Library Granted Patent US 10,972,457
Granted Patent B2
US 10,972,457 · App. 16/174,912 · Granted Apr 6, 2021

Linking a physical item to a virtual item

Inventors: Brent Vance Zucker (Roswell, GA); Robert Alexander Borowicz (Atlanta, GA); Adam Justin Lieberman (Suwanee, GA); Pavel {hacek over (S)}avara (Prague, CZ)
Assignee: NCR Corporation
H04L63/0853G06F16/51G06K9/00288H04L63/0861H04W4/35
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Quick Facts
Patent No.
US 10,972,457
App. No.
16/174,912
Granted
Apr 6, 2021
Kind
B2
Abstract

Disclosed are systems and methods for mapping a virtual shopper to a physical shopper. The systems and methods may include receiving, at a backend system, unidentified customer data including information about an unidentified customer. Customer identity data including identifying information about the customer may be received from the customer. An authentication token may be generated that links the unidentified customer data to the customer identity data.

Claims (35)

1. A method comprising:

receiving, at a backend system, unidentified customer data including information about an unidentified customer;

receiving, from the customer, customer identity data, the customer identity data including identifying information about the customer; and

generating an authentication token that links the unidentified customer data to the customer identity data,

wherein receiving unidentified customer data includes receiving a plurality of images of the customer from multiple cameras.

2. The method of claim 1 , wherein the multiple cameras are arranged at different angles relative to the customer.

3. The method of claim 1 , further comprising extracting the unidentified customer data from at least one of the plurality of images.

4. The method of claim 1 , wherein receiving unidentified customer data further includes receiving a weight of the unidentified customer.

5. The method of claim 1 , wherein receiving unidentified customer data further includes receiving the customer identity data from a mobile device of the customer.

6. The method of claim 5 , wherein the customer identity data is pushed from the mobile device to the backend system.

7. The method of claim 1 , wherein receiving unidentified customer data further includes transmitting, by the backend system, a request to a mobile device of the customer.

8. The method of claim 1 , wherein receiving unidentified customer data further includes receiving the customer identity data from a kiosk.

9. The method of claim 1 , wherein unidentified customer data includes biometric data of the customer and the customer identity data includes complimentary biometric data.

10. A system comprising:

a backend system including a process;

a plurality of sensors located proximate an entrance to a store, the plurality of sensors including a plurality of cameras operable to transmit a plurality of images of the customer to the backend system; and

a non-transitory computer-readable storage medium storing instruction that, when executed by the processor, cause the processor to perform operations comprising:

receiving unidentified customer data including information about an unidentified customer,

receiving, from the customer, customer identity data, the customer identity data including identifying information about the customer; and

generating an authentication token that links the unidentified customer data to the customer identity data,

wherein receiving unidentified customer data includes receiving the plurality of images of the customer from multiple cameras.

11. The system of claim 10 , wherein the multiple cameras are arranged at different angles relative to the customer.

12. The system of claim 10 , further comprising extracting the unidentified customer data from at least one of the plurality of images.

13. The system of claim 10 , wherein

the plurality of sensors further includes a scale located in the floor of the entrance to the store; and

receiving unidentified customer data further includes receiving a weight of the unidentified customer from the scale.

14. The system of claim 10 , wherein receiving the customer identity data further includes receiving the customer identity data from a mobile device of the customer.

15. The system of claim 14 , wherein the customer identity data is pushed from the mobile device to the backend system.

16. The system of claim 10 , wherein receiving the customer identity data further includes transmitting, by the backend system, a request to a mobile device of the customer.

17. The system of claim 10 , wherein receiving the customer identity data further includes receiving the customer identity data from a kiosk.

18. The system of claim 10 , wherein unidentified customer data includes biometric data of the customer and the customer identity data includes complimentary biometric data.

19. A method comprising:

receiving, at a backend system, unidentified customer data including information about an unidentified customer from multiple cameras located in a store and arranged at different angles relative to the customer;

receiving, from the customer at a kiosk, customer identity data, the customer identity data including identifying information about the customer; and

generating an authentication token that links the unidentified customer data to the customer identity data.

Assignments (7)
CHANGE OF NAME Recorded Dec 7, 2023
From: NCR CORPORATION
To: NCR VOYIX CORPORATION
Reel/Frame 065820/0704 →
RELEASE OF PATENT SECURITY INTEREST Recorded Oct 25, 2023
From: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
To: NCR VOYIX CORPORATION
Reel/Frame 065346/0531 →
SECURITY INTEREST Recorded Oct 25, 2023
From: NCR VOYIX CORPORATION
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 065346/0168 →
CORRECTIVE ASSIGNMENT TO CORRECT THE LAST NAME OF INVENTOR #4 PREVIOUSLY RECORDED ON REEL 047357 FRAME 0055. ASSIGNOR(S) HEREBY CONFIRMS THE THE ASSIGNMENT. Recorded Apr 28, 2023
From: ZUCKER, BRENT VANCE; BOROWICZ, ROBERT ALEXANDER; LIEBERMAN, ADAM JUSTIN; SAVARA, PAVEL
To: NCR CORPORATION
Reel/Frame 063488/0140 →
CORRECTIVE ASSIGNMENT TO CORRECT THE PROPERTY NUMBERS SECTION TO REMOVE PATENT APPLICATION: 15000000 PREVIOUSLY RECORDED AT REEL: 050874 FRAME: 0063. ASSIGNOR(S) HEREBY CONFIRMS THE SECURITY INTEREST. Recorded Apr 12, 2021
From: NCR CORPORATION
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 057047/0161 →
SECURITY INTEREST Recorded Oct 29, 2019
From: NCR CORPORATION
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 050874/0063 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 30, 2018
From: ZUCKER, BRENT VANCE; BOROWICZ, ROBERT ALEXANDER; LIEBERMAN, ADAM JUSTIN; ?AVARA, PAVEL
To: NCR CORPORATION
Reel/Frame 047357/0055 →