IP Library Patent Application 16182980
Patent Application
App. No. 16/182,980

FILL-IN NOTIFICATIONS

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Quick Facts
Patent No.
US None
App. No.
16/182,980
Abstract

Disclosed are various embodiments for providing fill-in notifications to end users. A cancellation event is identified for an appointment corresponding to a timeslot. Then, an eligible user for a new appointment corresponding to the timeslot is identified. A notification is then sent to the eligible user. The notification can include a request for the eligible user to schedule the new appointment for the timeslot.

Claims (65)

1 . A system, comprising:

a computing device comprising a processor and a memory; and

machine readable instructions stored in the memory that, when executed by the processor, cause the computing device to at least:

identify a cancellation event for an appointment corresponding to a timeslot;

identify an eligible user for a new appointment corresponding to the timeslot; and

send a notification to the eligible user, the notification comprising a request for the eligible user to schedule the new appointment for the timeslot.

2 . The system of claim 1 , wherein the machine readable instructions further cause the computing device to at least:

generate a user interface in response to identification of the cancellation event, the user interface comprising a prompt to send the notification to the eligible user; and

send the notification to the eligible user in response to a manipulation of the prompt within the user interface.

3 . The system of claim 1 , wherein the notification comprises a short message service (SMS) message.

4 . The system of claim 1 , wherein the notification comprises an electronic mail (E-Mail) message.

5 . The system of claim 1 , wherein the machine readable instructions further cause the computing device to at least:

receive a response from the eligible user, the response indicating an acceptance of the request to schedule the new appointment; and

create the new appointment for the eligible user corresponding to the timeslot.

6 . The system of claim 1 , wherein the eligible user is a first user in a list of eligible users, the notification is a first notification, the request is a first request, and the machine readable instructions further cause the computing device to at least:

receive a response from the first eligible user, the response indicating a rejection of the request to schedule the new appointment;

identify a second user in the list of eligible users; and

send a second notification to the second user, the second notification comprising a second request for the second eligible user to schedule the new appointment for the timeslot.

7 . The system of claim 6 , wherein the machine readable instructions further cause the computing device to at least:

receive a response from the second user in the list of eligible users, the response indicating an acceptance of the request to schedule the new appointment; and

create the new appointment for the second user in the list of eligible users corresponding to the timeslot.

8 . The system of claim 1 , wherein the eligible user is a first user in a list of eligible users, the notification is a first notification, the request is a first request, and the machine readable instructions further cause the computing device to at least:

determine that system has failed to receive a response from the eligible user within a predefined period of time;

identify a second user in the list of eligible users; and

send a second notification to the second user, the second notification comprising a second request for the second eligible user to schedule the new appointment for the timeslot.

9 . The system of claim 8 , wherein the machine readable instructions further cause the computing device to at least:

receive a response from the second user in the list of eligible users, the response indicating an acceptance of the request to schedule the new appointment; and

create the new appointment for the second user in the list of eligible users corresponding to the timeslot.

10 . A computer-implemented method, comprising:

identifying a cancellation event for an appointment corresponding to a timeslot;

identifying an eligible user for a new appointment corresponding to the timeslot; and

sending a notification to the eligible user, the notification comprising a request for the eligible user to schedule the new appointment for the timeslot.

11 . The computer-implemented method of claim 10 , wherein the notification comprises a short message service (SMS) message.

12 . The computer-implemented method of claim 10 , wherein the notification comprises an electronic mail (E-Mail) message.

13 . The computer-implemented method of claim 10 , further comprising:

generating a user interface in response to identification of the cancellation event, the user interface comprising a prompt to send the notification to the eligible user; and

sending the notification to the eligible user in response to a manipulation of the prompt within the user interface.

14 . The computer-implemented method of claim 10 , further comprising:

receiving a response from the eligible user, the response indicating an acceptance of the request to schedule the new appointment; and

creating the new appointment for the eligible user corresponding to the timeslot.

15 . The computer-implemented method of claim 10 , wherein the eligible user is a first user in a list of eligible users, the notification is a first notification, the request is a first request, and the method further comprises:

receiving a response from the first eligible user, the response indicating a rejection of the request to schedule the new appointment;

identifying a second user in the list of eligible users; and

sending a second notification to the second user, the second notification comprising a second request for the second eligible user to schedule the new appointment for the timeslot.

16 . The computer-implemented method of claim 15 , further comprising:

receiving a response from the second user in the list of eligible users, the response indicating an acceptance of the request to schedule the new appointment; and

creating the new appointment for the second user in the list of eligible users corresponding to the timeslot.

17 . The computer-implemented method of claim 10 , wherein the eligible user is a first user in a list of eligible users, the notification is a first notification, the request is a first request, and the method further comprises:

determining that system has failed to receive a response from the eligible user within a predefined period of time;

identifying a second user in the list of eligible users; and

sending a second notification to the second user, the second notification comprising a second request for the second eligible user to schedule the new appointment for the timeslot.

18 . The computer-implemented method of claim 17 , further comprising:

receiving a response from the second user in the list of eligible users, the response indicating an acceptance of the request to schedule the new appointment; and

creating the new appointment for the second user in the list of eligible users corresponding to the timeslot.

19 . A non-transitory computer readable medium comprising machine readable instructions that, when executed by a processor of a computing device, cause the computing device to at least:

identify a cancellation event for an appointment corresponding to a timeslot;

identify an eligible user for a new appointment corresponding to the timeslot;

generate a user interface in response to identification of the cancellation event, the user interface comprising a prompt to send a notification to the eligible user;

send the notification to the eligible user in response to a manipulation of the prompt within the user interface, the notification comprising a request for the eligible user to schedule the new appointment for the timeslot;

receive a response from the eligible user, the response indicating an acceptance of the request to schedule the new appointment; and

create the new appointment for the eligible user corresponding to the timeslot.

20 . The non-transitory computer readable medium of claim 19 , wherein the eligible user is a first user in a list of eligible users, the notification is a first notification, the request is a first request, and the machine readable instructions, when executed by the processor, further cause the computing device to at least:

determine that the response from the eligible user has not been received within a predefined period of time;

identify a second user in the list of eligible users; and

send a second notification to the second user, the second notification comprising a second request for the second eligible user to schedule the new appointment for the timeslot.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 28, 2019
From: CAIN, JOSHUA; ALBOCHER, DEKEL; CHAN, PATRICK
To: WEB.COM GROUP, INC.
Reel/Frame 050199/0257 →