IP Library Granted Patent US 10,650,627
Granted Patent B1
US 10,650,627 · App. 16/184,292 · Granted May 12, 2020

Cognitive vetting system for unsolicited residential visitors

Inventors: Lee A. Carbonell (Flower Mound, TX); Tsz Cheng (Grand Prairie, TX); Jeff L. Edgington (Fort Worth, TX); Pandian Mariadoss (Allen, TX)
Assignee: International Business Machines Corporation
G07C9/00563G06N5/043
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Quick Facts
Patent No.
US 10,650,627
App. No.
16/184,292
Granted
May 12, 2020
Kind
B1
Abstract

A method, computer system, and a computer program product for cognitive vetting is provided. The present invention may include determining that an identified person is not expected. The present invention may include retrieving historical information relevant to a past interaction with the identified person. The present invention may then include enabling a present interaction with the identified person. The present invention may lastly include determining a recommendation based on an analysis of the retrieved historical information and the present interaction.

Claims (53)

1. A method for cognitive vetting, the method comprising:

determining, by one or more processors, that an identified person is not expected;

retrieving, by one or more processors, historical information relevant to a past interaction with the identified person;

enabling, by one or more processors, a present interaction with the identified person; and

determining, by one or more processors, a recommendation based on an analysis of the retrieved historical information and the present interaction.

2. The method of claim 1 , further comprising:

determining, by one or more processors, that the identified person is not on a blacklist.

3. The method of claim 1 , wherein determining that the identified person is not expected further comprises:

utilizing, by one or more processors, a visual recognition technique to verify an identity of the identified person.

4. The method of claim 1 , wherein the retrieved historical information relevant to the past interaction with the identified person is selected from the group consisting of a recorded video clip, a recorded audio clip, and an insight.

5. The method of claim 1 , wherein enabling the present interaction with the identified person further comprises:

utilizing, by one or more processors, a chatbot to engage in conversation.

6. The method of claim 1 , wherein determining the recommendation based on the analysis of the retrieved historical information and the present interaction further comprises:

analyzing, by one or more processors, a historical interaction, wherein the historical interaction is selected from the group consisting of a tone of voice, a personality, and a video; and

generating, by one or more processors, a score.

7. The method of claim 1 , further comprising:

determining, by one or more processors, that the identified person is on a blacklist; and

generating, by one or more processors, an alert.

8. A computer system for cognitive vetting, comprising:

one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage medium, and program instructions stored on at least one of the one or more tangible storage medium for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:

determining that an identified person is not expected;

retrieving historical information relevant to a past interaction with the identified person;

enabling a present interaction with the identified person; and

determining a recommendation based on an analysis of the retrieved historical information and the present interaction.

9. The computer system of claim 8 , further comprising:

determining that the identified person is not on a blacklist.

10. The computer system of claim 8 , wherein determining that the identified person is not expected further comprises:

utilizing a visual recognition technique to verify an identity of the identified person.

11. The computer system of claim 8 , wherein the retrieved historical information relevant to the past interaction with the identified person is selected from the group consisting of a recorded video clip, a recorded audio clip, and an insight.

12. The computer system of claim 8 , wherein enabling the present interaction with the identified person further comprises:

utilizing a chatbot to engage in conversation.

13. The computer system of claim 8 , wherein determining the recommendation based on the analysis of the retrieved historical information and the present interaction further comprises:

analyzing a historical interaction, wherein the historical interaction is selected from the group consisting of a tone of voice, a personality, and a video; and

generating a score.

14. The computer system of claim 8 , further comprising:

determining that the identified person is on a blacklist; and

generating an alert.

15. A computer program product for cognitive vetting, comprising:

one or more computer-readable storage media and program instructions stored on at least one of the one or more tangible storage media, the program instructions executable by a processor to cause the processor to perform a method comprising:

determining that an identified person is not expected;

retrieving historical information relevant to a past interaction with the identified person;

enabling a present interaction with the identified person; and

determining a recommendation based on an analysis of the retrieved historical information and the present interaction.

16. The computer program product of claim 15 , further comprising:

determining that the identified person is not on a blacklist.

17. The computer program product of claim 15 , wherein determining that the identified person is not expected further comprises:

utilizing a visual recognition technique to verify an identity of the identified person.

18. The computer program product of claim 15 , wherein the retrieved historical information relevant to the past interaction with the identified person is selected from the group consisting of a recorded video clip, a recorded audio clip, and an insight.

19. The computer program product of claim 15 , wherein enabling the present interaction with the identified person further comprises:

utilizing a chatbot to engage in conversation.

20. The computer program product of claim 15 , wherein determining the recommendation based on the analysis of the retrieved historical information and the present interaction further comprises:

analyzing a historical interaction, wherein the historical interaction is selected from the group consisting of a tone of voice, a personality, and a video; and

generating a score.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 8, 2018
From: CARBONELL, LEE A.; CHENG, TSZ; EDGINGTON, JEFF L.; MARIADOSS, PANDIAN
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 047453/0523 →