IP Library Granted Patent US 10,791,358
Granted Patent B2
US 10,791,358 · App. 16/213,547 · Granted Sep 29, 2020

Set-top box with interactive portal and system and method for use of same

Inventors: Thomas R. Miller (Plano, TX); William C. Fang (Plano, TX); Vanessa Ogle (Fairview, TX)
Assignee: Enseo, Inc.
H04N21/4131B25J11/008B25J13/006H04N21/42203H04N21/4383H04N21/43615H04N21/8545H04N21/47815
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Quick Facts
Patent No.
US 10,791,358
App. No.
16/213,547
Granted
Sep 29, 2020
Kind
B2
Abstract

A set-top box with an interactive portal and system and method for use of the same are disclosed. In one embodiment of the set-top box, the set-top box includes a housing that secures a signal input, a signal output, a processor, a transceiver, and memory therein in an interconnected bus architecture. The set-top box establishes a pairing with a proximate robot executing room service to a room where the set-top box is located. As the proximate robot executes room service, signals are received from the proximate robot. The set-top box then generates an interactive portal that provides a description of the behavior of the proximate robot and facilitates guest interaction with the proximate robot.

Claims (30)

1. A set-top box comprising:

a housing securing a signal input, a signal output, a processor, a transceiver, and memory therein;

a busing architecture communicatively interconnecting the signal input, the signal output, the transceiver, the processor, and the memory;

the signal input configured to receive a source signal from an external source, the source signal including a plurality of channels;

the signal output configured to forward a tuned signal to a display connected to the signal output, the signal being tuned from the source signal at the set-top box;

a configuration profile stored in the memory, the configuration profile enables the set-top box to communicate with a proximate robot, the proximate robot executing room service to a room where the set-top box is located; and

the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:

establish a pairing between the proximate robot and the set-top box,

as the proximate robot executes the room service, receive a plurality of signals via the transceiver from the proximate robot,

access the configuration profile and determine a robot presentation relative to the plurality of signals, the robot presentation provides a description of the behavior of the proximate robot during the execution of the room service, the robot presentation including an avatar of the proximate robot,

maintain an interactive portal including the robot presentation, the interactive portal includes a graphical representation and speech relative to a service selected from the group consisting of order taking, delivering a tray, delivering an order, beverage service, clearing a tray, presenting a bill for an order, parcel service, suggestive selling, and menu presentation,

forward the interactive portal to the display via the signal output,

periodically receive an interactive instruction relative to the robot presentation on the interactive portal, and

transmit the interactive instruction via the transceiver to the proximate robot.

2. The set-top box as recited in claim 1 , wherein the robot presentation further comprises words.

3. The set-top box as recited in claim 1 , wherein the robot presentation further comprises a graphical representation.

4. The set-top box as recited in claim 1 , wherein the robot presentation further comprises a combination of words and a graphical representation.

5. The set-top box as recited in claim 1 , wherein the robot presentation further comprises speech.

6. The set-top box as recited in claim 1 , wherein the robot presentation relates to room service in a hospitality establishment to a room where the set-top box is located.

7. The set-top box as recited in claim 6 , wherein the hospitality establishment is selected from the group consisting of furnished multi-family residences, dormitories, lodging establishments, hotels, hospitals, and multi-unit environments.

8. The set-top box as recited in claim 1 , wherein the robot presentation relates to a service selected from the group consisting of order taking, delivering a tray, delivering an order, beverage service, clearing a tray, presenting a bill for an order, parcel service, suggestive selling, and menu presentation.

9. The set-top box as recited in claim 1 , wherein the proximate robot executes a set of room service procedures while guest interactions are facilitated by the robot presentation.

10. The set-top box as recited in claim 9 , wherein the guest interactions are selected from a group consisting of greetings and inquiries about guest preferences related to room service in a room where the set-top box is located.

11. The set-top box as recited in claim 1 , wherein the processor-executable instructions to receive the interactive instruction relative to the interactive portal further comprise processor-executable instructions to receive an instruction selected from the group consisting of a command from a remote control, a command from a proximate wireless-enabled interactive programmable device, and speech.

12. The set-top box as recited in claim 1 , wherein the processor-executable instructions to receive the interactive instruction relative to the interactive portal further comprise processor-executable instructions to receive the interactive instruction relative to the interactive portal via the transceiver.

13. The set-top box as recited in claim 1 , wherein the processor-executable instructions to receive the interactive instruction relative to the interactive portal further comprise processor-executable instructions to receive the interactive instruction relative to the interactive portal via a microphone, the microphone being communicatively interconnected with the busing architecture.

14. The set-top box as recited in claim 1 , wherein the transceiver is configured to communicate with the proximate robot via a standard selected from the group consisting of infrared (IR), 802.11, 3G, 4G, Edge, Wi-Fi, ZigBee, near field communications (NFC), Bluetooth, and Bluetooth low energy.

15. The set-top box as recited in claim 1 , wherein the housing further comprises a housing-dongle combination securing the signal input, the signal output, the processor, memory, and storage therewith.

16. The set-top box as recited in claim 13 , wherein the processor and the memory are distributed through the housing-dongle combination.

17. The set-top box as recited in claim 1 , wherein the display is selected from the group consisting of televisions and electronic visual display devices.

Assignments (3)
SECURITY INTEREST Recorded Jun 2, 2021
From: ENSEO, LLC; CATAPULT TECHNOLOGIES, LLC
To: PROSPECT CAPITAL CORPORATION
Reel/Frame 056462/0174 →
CHANGE OF NAME Recorded Jan 27, 2021
From: ENSEO, INC.
To: ENSEO, LLC
Reel/Frame 055139/0530 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 8, 2019
From: MILLER, THOMAS R.; FANG, WILLIAM C.; OGLE, VANESSA
To: ENSEO, INC.
Reel/Frame 048274/0118 →
Continuity (2)
Provisional Application 62595829 · Dec 7, 2017
Related Publication 20190182528A1 · Jun 13, 2019