IP Library Granted Patent US 10,824,393
Granted Patent B2
US 10,824,393 · App. 16/216,626 · Granted Nov 3, 2020

Audio request interaction system

Inventors: Michael Cain Finley (Roswell, GA); Michael Dudgeon (Suwanee, GA); John Wade (Alpharetta, GA); James Lee Fortuna (Dallas, TX)
Assignee: NCR Corporation
G06F3/167G06F16/63G06F16/685G06Q30/0603G06Q30/0633G10L25/48H04H20/71H04H20/88H04H60/372H04H60/375H04H60/63H04L67/10H04R1/08G06F16/634G06F16/638G06F16/639G06F16/683H04H60/58H04H60/88
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Quick Facts
Patent No.
US 10,824,393
App. No.
16/216,626
Granted
Nov 3, 2020
Kind
B2
Abstract

A person can use a portable electronic device to electronically purchase or otherwise request a product, service or other deliverable related to audio programming to which the person is listening at the time they initiate the request. The request is fulfilled by a service that analyzes the audio content to identify the deliverable the person desires.

Claims (12)

1. A method, comprising:

providing audio over a device;

receiving a voice input responsive to the audio on the device; and

processing a purchase for a good or service based on the voice input with a network service, wherein processing further includes providing a device identifier for the device with the voice input to the network service, wherein processing further includes periodically sending the device identifier and the voice input to the network service when a network connection remains unavailable between the device and the network service.

2. The method of claim 1 , wherein providing further includes playing the audio over a speaker of the device.

3. The method of claim 2 , wherein receiving further includes receiving the voice input over a microphone of the device.

4. The method of claim 1 , wherein periodically sending further includes discarding the purchase after a predetermined number of attempts are made by the device to communicate with the network service while the network connection remains unavailable.

5. The method of claim 1 , wherein processing further includes associating the voice input with content represented in the audio.

6. The method of claim 5 , wherein associating further includes identifying the content as media provided by the network service.

7. The method of claim 5 , wherein associating further includes identifying the content as media that is not provided by the network service with the content referencing the good or service provided by the network service.

8. The method of claim 1 , wherein processing further includes identifying the network service based on the good or service.

9. The method of claim 8 , wherein identifying further includes selecting the network service from a plurality of available network service based on a price offered for the good or service from the network service.

Assignments (5)
CHANGE OF NAME Recorded Dec 7, 2023
From: NCR CORPORATION
To: NCR VOYIX CORPORATION
Reel/Frame 065820/0704 →
RELEASE OF PATENT SECURITY INTEREST Recorded Oct 25, 2023
From: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
To: NCR VOYIX CORPORATION
Reel/Frame 065346/0531 →
SECURITY INTEREST Recorded Oct 25, 2023
From: NCR VOYIX CORPORATION
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 065346/0168 →
CORRECTIVE ASSIGNMENT TO CORRECT THE PROPERTY NUMBERS SECTION TO REMOVE PATENT APPLICATION: 15000000 PREVIOUSLY RECORDED AT REEL: 050874 FRAME: 0063. ASSIGNOR(S) HEREBY CONFIRMS THE SECURITY INTEREST. Recorded Apr 12, 2021
From: NCR CORPORATION
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 057047/0161 →
SECURITY INTEREST Recorded Oct 29, 2019
From: NCR CORPORATION
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 050874/0063 →