IP Library Granted Patent US 11,657,576
Granted Patent B2
US 11,657,576 · App. 16/241,728 · Granted May 23, 2023

Conducting digital surveys utilizing virtual reality and augmented reality devices

Inventors: Blake Andrew Tierney (Orem, UT); Milind Kopikare (Draper, UT); Larry Dean Cheesman (Provo, UT)
Assignee: Qualtrics, LLC
G06T19/006G06F3/011G06F3/013G06F3/015G06F3/017G06F3/0482G06Q30/0203H04L67/535H04L67/303
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Quick Facts
Patent No.
US 11,657,576
App. No.
16/241,728
Granted
May 23, 2023
Kind
B2
Abstract

Embodiments of the present disclosure relate generally to generating, conducting, and reporting digital surveys utilizing augmented reality devices and/or virtual reality devices. In particular, in one or more embodiments, the disclosed systems and methods assist administrators in generating digital surveys utilizing interactive virtual environments via a virtual reality device and/or augmented reality elements via an augmented reality device. Similarly, the disclosed systems and methods can provide digital surveys via augmented reality devices and/or virtual reality devices, for instance, by monitoring user interactions via the augmented reality and/or virtual reality devices and providing digital surveys based on the monitored user interactions. Furthermore, the disclosed systems and methods can present survey results and allow administrators to interact with survey results utilizing augmented reality devices and/or virtual reality devices.

Claims (61)

1. A method comprising:

identifying a real-world environmental component from environmental data received from an augmented reality device of a user;

determining, based on identifying the real-world environmental component using the environmental data, a digital survey related to the real-world environmental component and survey results associated with the digital survey, wherein:

the real-world environmental component comprises a defined location corresponding to a plurality of individuals; and

the survey results are based on survey responses to the digital survey from the plurality of individuals corresponding to the defined location;

determining that the user is located within the defined location;

providing, to the augmented reality device of the user, a survey question associated with the digital survey related to the real-world environmental component as an augmented reality element displayed in relation to the real-world environmental component;

receiving response data collected from the user in response to the survey question via the augmented reality device;

based on receiving the response data collected from the user in response to the survey question via the augmented reality device, modifying the survey results associated with the digital survey related to the real-world environmental component; and

providing one or more augmented reality elements reflecting the modified survey results, for display, via an administrator augmented reality device in relation to the defined location.

2. The method of claim 1 , wherein the real-world environmental component is an individual, the method further comprising utilizing a facial recognition algorithm to determine an identity of the individual.

3. The method of claim 2 , wherein:

the digital survey comprises one or more survey questions related to the identity of the individual; and

the survey results are based on one or more survey responses to the one or more survey questions related to the identity of the individual.

4. The method of claim 1 , wherein the defined location comprises a defined section of a venue.

5. The method of claim 4 , wherein providing the one or more augmented reality elements reflecting the modified survey results, for display, via the administrator augmented reality device in relation to the defined location comprises providing, to the administrator augmented reality device for presentation to a survey administrator, a survey results augmented reality element displayed in relation to the defined section of the venue, the survey results augmented reality element comprising the survey results associated with the digital survey.

6. The method of claim 1 ,

wherein the real-world environmental component comprises a product; and

the method further comprising providing, to the augmented reality device for presentation to the user, a survey results augmented reality element displayed in relation to the product prior to receiving the response data collected from the user, the survey results augmented reality element comprising the survey results associated with the digital survey.

7. The method of claim 1 , further comprising providing, to the augmented reality device for presentation to the user, a survey results augmented reality element displayed in relation to the real-world environmental component based on receiving the response data collected from the user, wherein the survey results augmented reality element comprises the modified survey results.

8. A system comprising:

at least one processor; and

at least one non-transitory computer readable storage medium storing instructions that, when executed by the at least one processor, cause the system to:

identify a real-world environmental component from environmental data received from an augmented reality device of a user;

determine based on identifying the real-world environmental component using the environmental data, a digital survey related to the real-world environmental component and survey results associated with the digital survey, wherein:

the real-world environmental component comprises a defined location corresponding to a plurality of individuals; and

the survey results are based on survey responses to the digital survey from the plurality of individuals corresponding to the defined location;

determining that the user is located within the defined location;

provide, to the augmented reality device of the user, a survey question associated with the digital survey related to the real-world environmental component as an augmented reality element displayed in relation to the real-world environmental component;

receive response data collected from the user in response to the survey question via the augmented reality device; and

based on receiving the response data collected from the user in response to the survey question via the augmented reality device, modify the survey results associated with the digital survey related to the real-world environmental component; and

provide one or more augmented reality elements reflecting the modified survey results, for display, via an administrator augmented reality device in relation to the defined location.

9. The system of claim 8 , wherein the real-world environmental component is an individual, the system further comprising instructions that, when executed by the at least one processor, cause the system to utilize a facial recognition algorithm to determine an identity of the individual.

10. The system of claim 9 , wherein:

the digital survey comprises one or more survey questions related to the identity of the individual; and

the survey results are based on one or more survey responses to the one or more survey questions related to the identity of the individual.

11. The system of claim 8 , wherein the defined location comprises a defined section of a venue.

12. The system of claim 11 , further comprising instructions that, when executed by the at least one processor, cause the system to provide the one or more augmented reality elements reflecting the modified survey results, for display, via the administrator augmented reality device in relation to the defined location by providing, to the administrator augmented reality device for presentation to a survey administrator, a survey results augmented reality element displayed in relation to the defined section of the venue, the survey results augmented reality element comprising the survey results associated with the digital survey.

13. The system of claim 11 ,

wherein the defined location comprises a passenger vehicle; and

further comprising instructions that, when executed by the at least one processor, cause the system to provide, to the augmented reality device for presentation to the user, a survey results augmented reality element displayed in relation to the passenger vehicle prior to receiving the response data collected from the user, the survey results augmented reality element comprising the survey results associated with the digital survey.

14. The system of claim 8 ,

wherein the real-world environmental component comprises a product; and

further comprising instructions that, when executed by the at least one processor, cause the system to provide, to the augmented reality device for presentation to the user, a survey results augmented reality element displayed in relation to the product prior to receiving the response data collected from the user, the survey results augmented reality element comprising the survey results associated with the digital survey.

15. A non-transitory computer readable storage medium storing instructions that, when executed by at least one processor, cause a computer system to:

identify a real-world environmental component from environmental data received from an augmented reality device of a user;

determine, based on identifying the real-world environmental component using the environmental data, a digital survey related to the real-world environmental component and survey results associated with the digital survey, wherein:

the real-world environmental component comprises a defined location corresponding to a plurality of individuals; and

the survey results are based on survey responses to the digital survey from the plurality of individuals corresponding to the defined location;

determining that the user is located within the defined location;

provide, to the augmented reality device of the user, a survey question associated with the digital survey related to the real-world environmental component as an augmented reality element displayed in relation to the real-world environmental component;

receive response data collected from the user in response to the survey question via the augmented reality device; and

based on receiving the response data collected from the user in response to the survey question via the augmented reality device, modify the survey results associated with the digital survey related to the real-world environmental component; and

provide one or more augmented reality elements reflecting the modified survey results, for display, via an administrator augmented reality device in relation to the defined location.

16. The non-transitory computer readable storage medium of claim 15 , wherein the real-world environmental component is an individual, the non-transitory computer readable storage medium further comprising instructions that, when executed by the at least one processor, cause the computer system to utilize a facial recognition algorithm to determine an identity of the individual.

17. The non-transitory computer readable storage medium of claim 15 , wherein the defined location comprises a defined section of a venue.

18. The non-transitory computer readable storage medium of claim 16 , wherein:

the digital survey comprises one or more survey questions related to the identity of the individual; and

the survey results are based on one or more survey responses to the one or more survey questions related to the identity of the individual.

19. The non-transitory computer readable storage medium of claim 17 , further comprising instructions that, when executed by the at least one processor, cause the computer system to provide the one or more augmented reality elements reflecting the modified survey results, for display, via the administrator augmented reality device in relation to the defined location by providing, to the administrator augmented reality device for presentation to a survey administrator, a survey results augmented reality element displayed in relation to the defined section of the venue, the survey results augmented reality element comprising the survey results associated with the digital survey.

20. The non-transitory computer readable storage medium of claim 19 , further comprising instructions that, when executed by the at least one processor, cause the computer system to provide, to the administrator augmented reality device for presentation to the survey administrator, a user comment augmented reality element displayed in relation to defined section, the user comment augmented reality element comprising user comments by the user in response to the digital survey.

Assignments (3)
SECURITY INTEREST Recorded May 18, 2026
From: QUALTRICS, LLC; PRESS GANEY ASSOCIATES LLC; CLARABRIDGE, INC.; DELIGHTED, LLC; RIOSOFT HOLDINGS, INC.; INMOMENT, INC.; LEXALYTICS, INC.; INMOMENT RESEARCH, LLC; ALLEGIANCE SOFTWARE, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 075583/0001 →
SECURITY INTEREST Recorded Jun 29, 2023
From: QUALTRICS, LLC; CLARABRIDGE, INC.; NEW DEBDEN MERGER SUB II LLC
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 064162/0976 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 7, 2019
From: TIERNEY, BLAKE ANDREW; KOPIKARE, MILIND; CHEESMAN, LARRY DEAN
To: QUALTRICS, LLC
Reel/Frame 047922/0424 →
Continuity (2)
Continuation 15226699 · Aug 2, 2016
Related Publication 20190139318A1 · May 9, 2019