System and method for mobile express return of products

1. A system for a mobile-initiated in-store product return of a purchased item through a mobile application based on scanning a code of the purchased item and an electronic receipt associated with the purchased item, the system comprising:

a portable device having the mobile application installed thereon and configured to:

launch the mobile application based on a customer identification;

scan, via the mobile application, the code of the purchased item for the in-store product return, resulting in a scanned code;

receive from a first database, via the mobile application, the electronic receipt of the purchased item, based on the scanned code;

associate, via the mobile application, the electronic receipt with the purchased item;

generate from a second database, via the mobile application, validating information associated with the in-store product return;

save, via the mobile application, return information to the second database, the return information including at least one of the purchased item, the electronic receipt, or the validating information; and

direct, via the mobile application, a customer associated with the validating information to a return location in a store,

a return station positioned in the return location in the store and configured to:

pair with the portable device;

receive the validation information;

print a return label to be placed on the purchased item; and

receive the purchased item with the return label attached, resulting in a labeled purchased item, and

a computing device associated with the first database and configured to:

receive an input indicative of receipt of the labeled purchased item; and

update the first database to indicate that the labeled purchased item is received,

wherein the portable device is further configured to:

receive, after updating the first database, a first notification indicating that the in-store product return is being processed; and

receive, after the in-store product return is finished, a second notification indicating that the in-store product return has been completed.

2. The system of claim 1 , wherein the portable device includes a smartphone, a computing tablet, and a laptop computing device.

3. The system of claim 1 , wherein receive the return information includes one of:

retrieve the return information from the second database; and

retrieve the return information from the portable device.

4. The system of claim 1 , wherein the validation information include at least one of:

a reason for the in-store product return; and

a refund method.

5. The system of claim 1 , wherein determine from the first database includes:

present a listing of products purchased by the customer;

select the purchased item for the in-store product return from the listing; and

validate the purchased item for return eligibility again a return policy.

6. The system of claim 1 , wherein pair with the portable device is performed through one of: a quick response code, a near field communication, or a Bluetooth communication.

7. The system of claim 1 , wherein direct a customer to a return location in a store includes one of:

detect, via the mobile application, a global positioning system position of the portable device; and

detect, via the mobile application, a network connection by the portable device to a local network in the store.

8. The system of claim 1 , wherein the return station is further configured to:

retrieve, from the second database, additional return information for an additional purchased product to be returned by the customer; and

validate the additional purchased product for return eligibility against a return policy.

9. The system of claim 1 , wherein the return station is further configured to issue a refund for the labeled purchased item to an account associated with the customer identification.

10. The system of claim 1 , wherein the return station is further configured to:

receive a listing of products purchased associated with the customer identification;

select an additional purchased product for the in-store product return from the listing; and

validate the additional purchased product for return eligibility against a return policy.

11. A method implemented by a computer system for a mobile-initiated in-store product return of a purchased item through a mobile application based on scanning a code of the purchased item and an electronic receipt associated with the purchased item, the computer system comprising a portable device having the mobile application installed thereon, a return station positioned in a return location in a store and, and a computing device; and the method comprising:

launching the mobile application based on customer identification;

scanning, via the mobile application, the code of the purchased item for the in-store product return;

receiving from a first database, via the mobile application, the electronic receipt of the purchased item;

generating from a second database, via the mobile application, validating information associated with the in-store product return;

saving return information to the second database, the return information including at least one of the purchased item, the electronic receipt, or the validating information;

directing, via the mobile application, a customer associated with the validating information to the return location in the store;

pairing, via a near field communication connection, the portable device with the return station;

receiving, by the return station, the return information;

printing, by the return station, a return label to be placed on the purchased item;

receiving, by the return station, the purchased item with the return label affixed, resulting in a labeled purchased item;

receiving, by the computing device, an input indicative of receipt of the labeled purchased item;

updating the first database to indicate that the labeled purchased item is received,

receiving by the portable device, after updating the first database, a first notification indicating that the in-store product return is being processed; and

receiving by the portable device, after the in-store product return is finished, a second notification indicating that the in-store product return has been completed.

12. The method of claim 11 , wherein receiving, by the return station, the return information includes one of:

retrieving the return information from the second database; and

retrieving the return information from the portable device.

13. The method of claim 11 , wherein pairing the portable device with the return station is performed through one of: a quick response code, a near field communication, or a Bluetooth communication.

14. The method of claim 11 , further comprising:

detecting, via the mobile application, a global positioning system position of the portable device; and

detecting, via the mobile application, a network connection by the portable device to a local network in the store.

15. The method of claim 11 , further comprising:

retrieving, from the second database, additional return information for an additional purchased product to be returned by the customer; and

validating the additional purchased product for return eligibility against a return policy.

16. The method of claim 11 , further comprising:

receiving a listing of products purchased associated with the customer;

selecting an additional purchased product for the in-store product return from the listing; and

validating the additional purchased product for return eligibility against a return policy.