Selecting a messaging protocol for transmitting data in connection with a location-based service
View Patent ↗A system can receive a request for a transport service from a first device. The request can include a user identifier associated with a first user of the first device, contact information associated with a second user, and a pickup location information. The system can make a determination whether a user account associated with the second user is stored in a user database using the contact information in the request. Based on the determination, the system can select a messaging protocol to transmit data to a second device associated with the contact information. The system can transmit a message corresponding to the transport service to the second device using the selected messaging protocol.
1. A method of operating a transport service, the method being performed by one or more processors of a computing device and comprising:
receiving, from a first user on a user interface of the computing device, user input indicating a request for the transport service and a pickup location;
determining a current location of the first user using a geo-aware resource of the computing device;
based on comparing the current location of the first user and the pickup location, displaying an option on the user interface for the first user to provide input indicating a second user to receive the transport service;
determining contact information for the second user based on the input received from the first user on the user interface; and
transmitting the request for the transport service, the pickup location, and the contact information for the second user to a network service to arrange for the transport service for the second user.
2. The method of claim 1 , further comprising:
receiving, from the first user on the user interface of the computing device, user input indicating a destination location for the transport service; and
transmitting the destination location to the network service.
3. The method of claim 2 , wherein the network service arranges for the transportation service to be provided by a vehicle to pick up the second user at the pickup location and transport the second user to the destination location.
4. The method of claim 1 , wherein the option on the user interface includes a contacts list, and the contact information is a phone number.
5. The method of claim 1 , wherein the network service uses the contact information to transmit text messages to a device of the second user, the text messages including information corresponding to the transport service.
6. The method of claim 5 , wherein the text messages also include (i) textual content that identifies a driver and a vehicle of the driver, and (ii) a link to a web page to view a status of the transport service.
7. The method of claim 5 , wherein the text messages also include textual content that identifies the first user.
8. The method of claim 1 , wherein the network service transmits updates corresponding to the transport service to the first user.
9. The method of claim 1 , wherein the option on the user interface is displayed based on the computing device determining that a distance between the current location of the first user and the pickup location exceeds a predetermined threshold.
10. A non-transitory computer-readable medium storing instructions that, when executed by one or more processors of a computing device, cause the computing device to perform operations including:
receiving, from a first user on a user interface of the computing device, user input indicating a request for a transport service and a pickup location;
determining a current location of the first user using a geo-aware resource of the computing device;
based on comparing the current location of the first user and the pickup location, displaying an option on the user interface for the first user to provide input indicating a second user to receive the transport service;
determining contact information for the second user based on the input received from the first user on the user interface; and
transmitting the request for the transport service, the pickup location, and the contact information for the second user to a network service to arrange for the transport service for the second user.
11. The non-transitory computer-readable medium of claim 10 , further comprising:
receiving, from the first user on the user interface of the computing device, user input indicating a destination location for the transport service; and
transmitting the destination location to the network service.
12. The non-transitory computer-readable medium of claim 11 , wherein the network service arranges for the transportation service to be provided by a vehicle to pick up the second user at the pickup location and transport the second user to the destination location.
13. The non-transitory computer-readable medium of claim 10 , wherein the option on the user interface includes a contacts list, and the contact information is a phone number.
14. The non-transitory computer-readable medium of claim 10 , wherein the network service uses the contact information to transmit text messages to a device of the second user, the text messages including information corresponding to the transport service.
15. The non-transitory computer-readable medium of claim 14 , wherein the text messages also include (i) textual content that identifies a driver and a vehicle of the driver, and (ii) a link to a web page to view a status of the transport service.
16. The non-transitory computer-readable medium of claim 14 , wherein the text messages also include textual content that identifies the first user.
17. The non-transitory computer-readable medium of claim 10 , wherein the network service transmits updates corresponding to the transport service to the first user.
18. The non-transitory computer-readable medium of claim 10 , wherein the option on the user interface is displayed based on the computing device determining that a distance between the current location of the first user and the pickup location exceeds a predetermined threshold.
19. A computing device, comprising:
one or more communication interfaces;
one or more processors coupled to the one or more communication interfaces; and
one or more memory resources storing instructions that, when executed by the one or more processors, cause the computing device to perform operations including:
receiving, from a first user on a user interface of the computing device, user input indicating a request for a transport service and a pickup location;
determining a current location of the first user using a geo-aware resource of the computing device;
based on comparing the current location of the first user and the pickup location, displaying an option on the user interface for the first user to provide input indicating a second user to receive the transport service;
determining contact information for the second user based on the input received from the first user on the user interface; and
transmitting the request for the transport service, the pickup location, and the contact information for the second user to a network service to arrange for the transport service for the second user.
20. The computing device of claim 19 , further comprising instructions for:
receiving, from the first user on the user interface of the computing device, user input indicating a destination location for the transport service; and
transmitting the destination location to the network service.