Granted Patent B2

US 11,003,760 · App. 16/262,191 · Granted May 11, 2021

Abstract

Claims (59)

1. A method, comprising:

performing, by an authentication server, an account recovery process in response to receiving notification from a first registered user of a loss of at least one authentication factor which is utilized by the first registered user to access an information system, wherein the authentication server is configured to control access to the information system by a plurality of registered users of the information system, the account recovery process comprising:

performing a verification process to verify an identity of the first registered user;

prompting the first registered user to select a second registered user of the information system as a trusted referee to assist in the account recovery process;

notifying the selected trusted referee of the account recovery process and providing identifying information of the first registered user to the selected trusted referee;

receiving, from the selected trusted referee, confirmation of the identity of the first registered user;

responsive to receiving confirmation from the selected trusted referee, generating an original recovery access code comprising at least a first component and a second component, and sending the second component of the original recovery access code to the selected trusted referee;

receiving, from the first registered user, the first and second components of the original recovery access code, and reconstructing a recovery access code using the first and second components received from the first registered user; and

responsive to the reconstructed recovery access code matching the original recovery access code, generating and sending a recovery token to the first registered user for use in recovering a registered account of the first registered user for access to the information system.

2. The method of claim 1 , wherein the first registered user selects the trusted referee from a pre-defined group of one or more trusted referees who are registered users of the information system and who are pre-assigned to assist in the account recovery process for the first registered user.

3. The method of claim 1 , wherein the original recovery access code comprises a multi-digit recovery access code and wherein the first and second components of the original recovery access code are generated by dividing the multi-digit recovery access code into a plurality of components comprising the first component and the second component.

4. The method of claim 3 , further comprising sending the first component of the multi-digit recovery access code to the first registered user.

5. The method of claim 1 , wherein the original recovery access code comprises a multi-digit recovery access code, wherein the first component comprises a token PIN (personal identification number) of the first registered user and wherein the second component comprises a randomly generated code.

6. The method of claim 5 , wherein the original recovery access code is generated by applying an exclusive-OR operation on the token PIN and the randomly generated code.

7. The method of claim 6 , wherein reconstructing the recovery access code using the first and second components received from the first registered user comprises applying an exclusive-OR operation on the token PIN and the randomly generated code received from the first registered user.

8. The method of claim 1 , wherein performing the verification process to verify the identity of the first registered user comprises:

prompting the first registered user to provide a token PIN (personal identification number); and

verifying that the token PIN provided by the first registered user matches a registered token PIN of the first registered user.

9. The method of claim 1 , wherein performing the verification process to verify the identity of the first registered user comprises:

prompting the first registered user to provide biometric data; and

performing a biometric authentication process to analyze the biometric data provided by the first registered user using a biometric model of the first registered user to authenticate an identity of the first registered user.

10. The method of claim 9 , wherein the biometric data comprises a recorded voice of the first registered user which is generated by the first registered user uttering a random phrase as prompted by the authentication server.

11. The method of claim 1 , wherein performing the verification process to verify the identity of the first registered user comprises:

prompting the first registered user to provide a real-time picture of the first registered user; and

performing a liveness detection process to verify that an image provided by the first registered user comprises a live image of the user's face.

12. The method of claim 1 , wherein the recovery token comprises an emergency access token that allows temporary access to the registered account of the first registered user for a pre-determined period of time to access the information system.

13. The method of claim 1 , wherein the recovery token allows the first registered user to access the registered user account to generate one or more new authentication factors and bind the one or more new authentication factors to the registered user account.

14. An article of manufacture comprising a non-transitory processor-readable storage medium having stored therein program code of one or more software programs, wherein the program code is executable by one or more processors to perform a method which comprises:

performing, by an authentication server, an account recovery process in response to receiving notification from a first registered user of a loss of at least one authentication factor which is utilized by the first registered user to access an information system, wherein the authentication server is configured to control access to the information system by a plurality of registered users of the information system, the account recovery process comprising:

performing a verification process to verify an identity of the first registered user;

prompting the first registered user to select a second registered user of the information system as a trusted referee to assist in the account recovery process;

notifying the selected trusted referee of the account recovery process and providing identifying information of the first registered user to the selected trusted referee;

receiving, from the selected trusted referee, confirmation of the identity of the first registered user;

responsive to receiving confirmation from the selected trusted referee, generating an original recovery access code comprising at least a first component and a second component, and sending the second component of the recovery access code to the selected trusted referee;

receiving, from the first registered user, the first and second components of the original recovery access code, and reconstructing a recovery access code using the first and second components received from the first registered user; and

responsive to the reconstructed recovery access code matching the original recovery access code, generating and sending a recovery token to the first registered user for use in recovering a registered account of the first registered user for access to the information system.

15. The article of manufacture of claim 14 , wherein the original recovery access code comprises a multi-digit recovery access code, wherein the first and second components of the original recovery access code are generated by dividing the multi-digit recovery access code into a plurality of components comprising the first component and the second component, and further comprising ending the first component of the multi-digit recovery access code to the first registered user.

16. The article of manufacture of claim 14 , wherein the original recovery access code comprises a multi-digit recovery access code, wherein the first component comprises a token PIN (personal identification number) of the first registered user, wherein the second component comprises a randomly generated code, wherein the original recovery access code is generated by applying an exclusive-OR operation on the token PIN and the randomly generated code; and

wherein reconstructing the recovery access code using the first and second components received from the first registered user comprises applying an exclusive-OR operation on the token PIN and the randomly generated code received from the first registered user.

17. The article of manufacture of claim 14 , wherein performing the verification process to verify the identity of the first registered user comprises:

prompting the first registered user to provide a token PIN (personal identification number); and

verifying that the token PIN provided by the first registered user matches a registered token PIN of the first registered user.

18. The article of manufacture of claim 14 , wherein performing the verification process to verify the identity of the first registered user comprises:

prompting the first registered user to provide biometric data; and

performing a biometric authentication process to analyze the biometric data provided by the first registered user using a biometric model of the first registered user to authenticate an identity of the first registered user.

19. A system, comprising:

a network of application servers that implement an information system; and

an authentication sever configured to authenticate registered users of the information system requesting access the network of application servers, wherein the authentication server comprises memory to store software instructions and one or more processors to execute the software instructions to perform a method which comprises:

performing, by the authentication server, an account recovery process in response to receiving notification from a first registered user of a loss of at least one authentication factor which is utilized by the first registered user to access an information system, the account recovery process comprising:

performing a verification process to verify an identity of the first registered user;

prompting the first registered user to select a second registered user of the information system as a trusted referee to assist in the account recovery process;

notifying the selected trusted referee of the account recovery process and providing identifying information of the first registered user to the selected trusted referee;

receiving, from the selected trusted referee, confirmation of the identity of the first registered user;

responsive to receiving confirmation from the selected trusted referee, generating an original recovery access code comprising at least a first component and a second component, and sending the second component of the recovery access code to the selected trusted referee;

receiving, from the first registered user, the first and second components of the original recovery access code, and reconstructing a recovery access code using the first and second components received from the first registered user; and

responsive to the reconstructed recovery access code matching the original recovery access code, generating and sending a recovery token to the first registered user for use in recovering a registered account of the first registered user for access to the information system.

20. The system of claim 19 , wherein the original recovery access code comprises a multi-digit recovery access code, and wherein one of:

(i) the first and second components of the original recovery access code are generated by dividing the multi-digit recovery access code into a plurality of components comprising the first component and the second component, and further comprising ending the first component of the multi-digit recovery access code to the first registered user, and

(ii) the first component comprises a token PIN (personal identification number) of the first registered user, wherein the second component comprises a randomly generated code, wherein the original recovery access code is generated by an applying an exclusive-OR operation on the token PIN and the randomly generated code, wherein reconstructing the recovery access code using the first and second components received from the first registered user comprises applying an exclusive-OR operation on the token PIN and the randomly generated code received from the first registered user.

Assignments (14)