IP Library Granted Patent US 11,349,974
Granted Patent B2
US 11,349,974 · App. 16/392,133 · Granted May 31, 2022

Method and system for providing caller information

Inventors: Katayoun Hillier (Ottawa, CA); Peter Hillier (Ottawa, CA)
Assignee: Mitel Networks Corporation
H04M1/578G06F40/53G10L15/26H04M3/42042H04M3/42076H04M1/576H04M2201/60H04M2203/2061H04M2203/306H04M2203/651
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 11,349,974
App. No.
16/392,133
Granted
May 31, 2022
Kind
B2
Abstract

Methods and systems of providing caller information are provided. Exemplary systems and methods provide location information for audio files including the caller information. The location information can be used to retrieve the audio information, which can be played on a call recipient's device, and/or a translation of the audio information, which can be displayed on the call recipient's device.

Claims (37)

1. A method of providing caller information, the method comprising the steps of:

initiating a voice-over-Internet (VoIP) call between a first device and a second device;

during a call setup of the VoIP call, providing file location information corresponding to audio caller identification information recorded in a first language using the first device;

using the file location information to retrieve the audio caller information;

transcribing the audio caller identification information to transcribed information in a second language; and

providing the transcribed information as an image including text in the second language to the second device during a call setup of the VoIP call.

2. The method of claim 1 , wherein the step of providing the transcribed information comprises a step of phonetically transcribing the audio information into text in the second language.

3. The method of claim 1 , further comprising the step of displaying text of the transcribed audio caller information in the second language.

4. The method of claim 1 , further comprising a step of storing the audio caller identification information on a server.

5. The method of claim 1 , further comprising a step of storing the audio caller identification information on the first device.

6. The method of claim 1 , wherein the file location information is provided to the second device during a Session Initiation Protocol call setup.

7. The method of claim 1 , wherein the step of providing the file location information comprises providing a URL address for the audio caller identification information.

8. The method of claim 1 , wherein the image including text includes text using a second alphabet, the second alphabet different from an alphabet of the first language.

9. The method of claim 1 , wherein the caller identification information is provided as contextual information or as part of contextual information.

10. The method of claim 9 , wherein the contextual information is provided as an image.

11. A system for providing caller information, the system comprising:

a communication network;

a first device connected to the communication network; and

a second device comprising a client coupled to the communication network;

wherein file location information corresponding to caller identification information is provided to the second device during a call setup of a voice-over-Internet (VoIP) call between the first device and the second device, the caller identification information comprising audio caller identification information; and

wherein the second device is configured to utilize the file location information to retrieve the audio caller information and displays transcribed text of the audio caller information in a second language that has been translated from the first language and corresponding to the audio caller identification information, the transcribed text provided as an image file including text during the call setup.

12. The system of claim 11 , further comprising a server, wherein the server stores the audio caller identification information.

13. The system of claim 11 , further comprising a server, wherein the server transcribes the audio caller identification information from the first language to text in the second language.

14. A system for providing caller information, the system comprising:

a communication network;

a first device connected to the communication network; and

a second device comprising a client coupled to the communication network, the system configured to:

initiate a voice-over-Internet (VoIP) call between the first device and the second device;

during a call setup, provide file location information corresponding to audio caller identification information recorded in a first language using the first device, wherein the second device is configured to utilize the file location information to retrieve the audio caller information and;

transcribe the audio caller identification information to transcribed information in a second language; and

provide the transcribed information as an image including text in the second language to the second device during a call setup of the VoIP call during the call setup.

15. The system of claim 14 , wherein providing the transcribed information comprises a step of phonetically transcribing the audio information into text in the second language.

16. The system of claim 14 , the system further configured to display text of the transcribed audio caller information in the second language on the second device.

17. The system of claim 14 , the system further configured to store the audio caller identification information on a server.

18. The system of claim 14 , the system further configured to store the audio caller identification information on the first device.

19. The system of claim 14 , wherein the file location information is provided to the second device during a Session Initiation Protocol call setup.

20. The system of claim 14 , wherein providing the file location information comprises providing a URL address for the audio caller identification information.

Assignments (10)
SECURITY INTEREST Recorded Jun 30, 2025
From: MLN US HOLDCO LLC; MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: U.S. PCI SERVICES, LLC
Reel/Frame 071758/0843 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071712/0821 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ACQUIOM AGENCY SERVICES LLC
To: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071730/0632 →
SECURITY INTEREST Recorded Jun 20, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 071676/0815 →
SECURITY INTEREST Recorded Mar 12, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 070689/0857 →
NOTICE OF SUCCCESSION OF AGENCY - 2L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069896/0001 →
NOTICE OF SUCCCESSION OF AGENCY - 3L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 070006/0268 →
NOTICE OF SUCCCESSION OF AGENCY - PL Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069895/0755 →
SECURITY INTEREST Recorded Oct 31, 2022
From: MITEL NETWORKS CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061824/0282 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 24, 2022
From: HILLIER, KATAYOUN; HILLIER, PETER
To: MITEL NETWORKS CORPORATION
Reel/Frame 059367/0234 →
Continuity (2)
Continuation 15040756 · Feb 10, 2016
Related Publication 20190253546A1 · Aug 15, 2019